Appointment Line Disciplines in Clinic 3 B Sub

Appointment Line

Disciplines in Clinic 3 B Sub. Specialty General Cardiology Adult Congenital Heart ACC Arrhythmia PCI HFC Pacemaker Cardiology Thoracic (Lung) Head: Dr Aneez Dr Keerthi (Reg) Dr Fazul (Reg) Sweaty Palm Only seeing reconstructive surgery Aesthetic procedures done at Clinic 2 B Plastic Surgery Cardiothoracic Surgery No CTVS surgeon from TTSH. All visiting consultants from NUH. Runs CTVS CL on Wed and Fri Cardiothoracic (Heart) 2

How to make appointments • Patients must be referred to the clinic by: – Polyclinics – Specialist Outpatient Clinics (SOCs) – TTSH Wards/ Renci Hosp/ Rehab wards – Other restructured hospitals (RH) – GPs under the CHAS scheme 3

Visit Types FV FIRST VISIT USED ON PT'S FIRST VISIT. REQUIRES LETTER AT REGISTRATION UNLESS PT IS REFERRED FROM TTSH WARDS OR A&E. RV REPEAT VISIT USED WHEN PT IS A REPEAT VISIT. TT TECHNICAL VISIT USED WHEN PT IS HERE FOR VISITS THAT DO NOT REQUIRE A DOCTOR'S CONSULTATION EG, BLOOD TEST, PROCEDURES, SEEING NURSE CLINICIANS, REHAB, EXERCISES, COLLECTING PRESCRIPTION WITH ADMIN CHARGE FW RW FIRST VISIT WALK-IN REPEAT VISIT WALKIN USED WHEN PT IS A FV WALK-IN PT. REQUIRES DR'S ACKNOWLEDGEMENT TO SEE PT. PT USUALLY SEEN LAST PA PRE-ADMISSION TESTING NO CONSULTATION (NC) - USED WHEN PT IS HERE TO DO PRE-ADMISSION BLOOD TESTS ONLY 4

Patient Class 5

Referral Letter Validity First 6 months from date of issue Repeat 1 year from doctor’s last seen date 6

Polyclinic Referrals 7

Polyclinic Referrals Ang Mo Kio Polyclinic Bukit Batok Polyclinic Choa Chu Kang Polyclinic Clementi Polyclinic Hougang Polyclinic Jurong Polyclinic Toa Payoh Polyclinic Woodlands Polyclinic Yishun Polyclinic 8

Polyclinic Referrals Bukit Merah Polyclinic Bedok Polyclinic Geylang Polyclinic Marine Parade Polyclinic Outram Polyclinic Pasir Ris Polyclinic Queenstown Polyclinic Sengkang Polyclinic Tampines Polyclinic 9

Appt Urgency for Polyclinic Referrals • Routine – Mostly handled by Contact Center staff unless no appointment slots can be found (usually for Plastic / CTVS cases) • Direct Access (NHG) & Fast Track (Sing. Health) – Appointments that are deemed more urgent – Doctor to screen for TCU duration – Appointment to be given within TCU duration stated No further action required after giving appointment in system UNLESS appointment given is in short notice Indicate in comment for DA / FT appointments: DA (name of polyclinic) (date of referral) SCR (doctor’s name) TCU (duration) eg, DA HOUGANG POLY SCR DR JULIAN TCU 2/52 10

TTSH Emergency Dept referral • 3 types of referrals for all disciplines (CVM, CTVS, Plastic) • Routine / Early / Urgent – HOT • Routine ED Referrals handled by ED staff • Early or Urgent – HOT referrals to be screened by Dr before making appt • Urgent – HOT appt to be faxed back to ED and recorded in file *Check for existing appt or open case before sending it for screening* 11

Calling wards within TTSH Alternatively, the ward contact number can also be found at the top right hand corner of the discharge appointment 12

Ward Discharges • Always check for existing open case under the same discipline & sub specialty 13