Applying for a contractors license online Tutorial for

Applying for a contractor’s license online Tutorial for first-time users Find us at: www. denvergov. org/contractorlicensing

Tips • Use Internet Explorer as your web browser. Other browsers may work, but not as well. • Enable pop-ups.

Registering for an Account: Getting Acquainted with the Home Screen Start here to register for an account, and then follow the instructions on the next slide. This is your navigation bar. Home: Your dashboard, records, and account management Development Svcs: Apply for permits, search permit records, schedule inspections Business Licenses: Search business licenses and apply for a short-term rental license Contractor Licensing: Apply for or renew an existing supervisor certificate or contractor license Contact information if you get stuck and need help.

Registering for an Account (continued) (1) Fill in your desired login information. (2) Click “add new” to open a pop-up screen where you can add your contact information. Note: The email address you register here does not update your email on file with Contractor Licensing. (3) After you have entered contact information, click “continue” to create the account. 1 2 3

Using your Dashboard Once you log in, you will see your dashboard, where you can quickly resume applications or view permit collections. The dashboard is accessible from the “Home” tab. My Collection: My Records: Use “my records” to view your permit history. My Account: Use “my account” to manage your login and contact information, and to link an existing contractor’s license to your online profile. Create permit collections by searching for specific permits under the “Development Svcs” tab or selecting permits associated with your license from “My Records. ” Work in Progress: Find saved applications here. You can resume an application or pay fees here.

Applying for a new license or certificate 1 2 Click on the “Contractor Licensing” tab and then choose “Apply for a License or Certificate” On the screens that follow, select which certificate or license type you are applying for. Remember, some license types require that you already hold a supervisor certificate for that specialty, before applying for the license.

3 4 Applying for a new license or certificate (continued) Email address. On page 1 of the application, make sure the email address associated with the “Applicant” is correct. Your supervisor certificate and/or license will be emailed to this address. Complete each page of the application, paying attention to the instructions for each field. Click the help icon ( ) for longer instructions on some items.

Tips • When uploading documents, use the list provided onscreen to ensure you are uploading all documents necessary for review. • To upload additional documents after submitting an application, return to the “Contractor Licensing” tab and select the appropriate certificate or license number displayed under “My Licenses. ” Then, open the “Record Info” dropdown menu on the next screen and select “Attachments” to upload additional attachments.

You’ve applied. What happens next? ü Most applications are reviewed within 7 -10 business days. Right-of-way licenses may take up to 30 days to review. ü You will receive a follow-up email with either an approval or a denial of your application. ü If your supervisor certificate requires an exam, you must upload a copy of your ICC pass letter within 90 days of your application being approved before the supervisor certificate will be released to you. ü Payment. Once you receive an email notifying you that your application has been approved, return to the online system in order to pay for your certificate/license. Instructions are on the next slide.

Paying for an approved certificate/license 1 Once your online application has been approved, you’ll be notified by email. Then, return to the online system, sign in, and select the “Contractor Licensing” tab. Under “My Licenses” on that screen, you will see the action available for your application now reads “Pay Fees Due. ” Fees are based on the type of application you submitted. 2 Once the payment is processed, your certificate or license will be emailed to the email address that was associated with the applicant on the application.

Adding your contractor’s license to your online account 1 From any page in epermits, click “Account Management” at the top of your screen. • This will take you to the “Manage your Account” page shown here. 2 Click here to “Add a License. ” • Once your license is added, it will show here under “License Information. ”

Adding an Existing Contractor’s License to your Account continued 3 • Select which license type you hold. • Then, enter your license number exactly as it appears on your license card, including “LIC” and any zeroes. Ø Examples: “LIC 001234” or “LIC 12345” Ø Don’t add zeroes if the license # on your card does not have any. 4 Click “Find License, ” then verify that the license shown is correct and click “Connect” under the “Action” column. Note: Call Contractor Licensing at 720 -865 -2770 to add a supervisor certificate to your account.

• Once you’ve added your contractor’s license to your account (see the prior slide), you will be able to renew your license online. 1 Tips 2 • Just look for “renew” in the “Action” column. Once your renewal is approved by our licensing team, you’ll see “pay fees” in the “Action” column. • NOTE: The online renew option is only available within 30 days of your renewal date.

• Use the system’s help text, by clicking these icons: Getting Help • Call Denver 311: Within Denver, dial 3 -1 -1 Outside of Denver, dial 720 -913 -1311 311’s business hours are 7 a. m. – 8 p. m. (Mon. -Fri. ) and 8 a. m. – 5 p. m. (Sat. /Sun. ).