Applications Software End User Applications Management Information Systems

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Applications Software: End User Applications Management Information Systems: Managing the Digital Firm, 12 e

Applications Software: End User Applications Management Information Systems: Managing the Digital Firm, 12 e Authors: Kenneth C. Laudon and Jane P. Laudon Copyright © 2013 Dorling Kindersley (India) Pvt. Ltd. Lecture Series 2

Types of Software Copyright © 2013 Dorling Kindersley (India) Pvt. Ltd. Software can be

Types of Software Copyright © 2013 Dorling Kindersley (India) Pvt. Ltd. Software can be divided into two types: 1) System software, and 2) Application software (End-user applications) Management Information Systems: Managing the Digital Firm, 12 e Authors: Kenneth C. Laudon and Jane P. Laudon

End User Classifications We can look at the end user classifications from different perspective.

End User Classifications We can look at the end user classifications from different perspective. Copyright © 2013 Dorling Kindersley (India) Pvt. Ltd. Following figure shows the categories of end users Management Information Systems: Managing the Digital Firm, 12 e Authors: Kenneth C. Laudon and Jane P. Laudon

Resources End-Users Need To use end user applications the users need a combination of

Resources End-Users Need To use end user applications the users need a combination of resources u Basic hardware u Add-on peripherals (devices) u Hardware maintenance and upgrades u Software and software upgrades u Supplies u Data and information u Technical support u Facilities, administration, and overhead: Total Cost of Ownership includes all kind of cost that includes acquisition, facilities, support and upgrade Management Information Systems: Managing the Digital Firm, 12 e Authors: Kenneth C. Laudon and Jane P. Laudon Copyright © 2013 Dorling Kindersley (India) Pvt. Ltd. These resources are:

u Electronic mail and instant messaging u Web browser u Word processing u Spreadsheet

u Electronic mail and instant messaging u Web browser u Word processing u Spreadsheet u DBMS u Graphics u Planning and scheduling u Desktop publishing u Web site development u Educational and entertainment u Mainframe applications Management Information Systems: Managing the Digital Firm, 12 e Authors: Kenneth C. Laudon and Jane P. Laudon Copyright © 2013 Dorling Kindersley (India) Pvt. Ltd. End Users Applications Software

u Waste: Money, time, energy u Piracy: Breach of copyright u Mistakes: Small mistake

u Waste: Money, time, energy u Piracy: Breach of copyright u Mistakes: Small mistake may lead to huge loss u Invasion of privacy: Unauthorized access by hackers, coworkers u Health problems: Carpal Tunnel Syndrome, Eye strain u Computer crime: Lack of security measures u Computer virus: Malware u Loss of data: Hardware, software, and network fails may lead to lost data. Data backup must be done. Management Information Systems: Managing the Digital Firm, 12 e Authors: Kenneth C. Laudon and Jane P. Laudon Copyright © 2013 Dorling Kindersley (India) Pvt. Ltd. Problems With End-User Computing

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