Appendix A 1 Senior Management Structure Head of

Appendix A (1) Senior Management Structure Head of HR Service Centre (Change of designation) Advice Centre Manager (unchanged) Business Services Manager (unchanged)

Appendix A (2) - Advice Centre Deputy Advice Centre Manager 1 @ PO 45 -48 HR Advice Manager 2 @ PO 41 -44 (unchanged) Operations Officer 1 @ PO 38 -41 HR Office 3 @ Scl 6 -SO 2 (unchanged) Team Manager 1 @ PO 35 -38 Team Leader 3 @ Sc 6/SO 2 Team Leader (Estab Control) 1 @ Sc 6/SO 2 Senior Support Officer (Estab Control) 1 @ Scale 5 Senior Support Officer 3 @ Scale 5 Support Officer 24 @ Scale 3/4 Support Officer (Estab Control) 2 @ Scale 3/4 Support Assistant (Estab Control) 1 @ Scale 1/2

Appendix A (3) Business Services – Management Structure Business Services Manager Office Manager PO 35 -38 Payroll Manager PO 41 -44 Project & Systems Manager PO 45 -48 Relationship Manager PO 41 -44 Development Manager PO 41 -44 Operations Manager PO 45 -48 Technical Support Manager PO 40 -43

Appendix A (4) - Office Management Office Manager 1 @ PO 35 -38 Team Leader (Finance and Office Management) 1 @ Sc 6/SO 2 (R) Senior Support Officer (Finance and Administration) 1 @ Scale 5 Support Officer (Finance and Administration) 2 @ Scale 3/4 Support Assistant (Finance and Administration) 1 @ Scale 1/2 Support Assistant (Filing Control) 5 @ Scale 1/2

Appendix A (5) - Payroll Manager PO 41 -44 Team Manager (Payroll) 1 @ PO 35 -38 Team Leader (Payroll) 1 @ Sc 6/SO 2 (R) Team Leader (Clients) 1 @ Sc 6/SO 2 (R) Senior Support Officer 5 @ Scale 5 Senior Support Officer (Clients) 1 @ scale 5 Support Officer (Clients) 4@ Scale 3/4 Support Assistant (Clients) 1 @ Scale 1/2

Appendix A (6) -Project & systems Project and Systems Manager PO 45 -48 Principal Systems Officer (Systems Development & Maintenance) 1@PO 43 -46 Team Manager (Projects) 1@PO 35 -38 Project Support Officer 1@Sc 6/SO 2 (R) Senior Systems Officer 1@PO 39 -42 Systems Support Officer 2@Sc 6/SO 2 (R) Team Manager (Systems & Maintenance) 1@PO 35 -38 Systems Support Officer 2@Sc 6/SO 2 (R)

Appendix A (7)- Relationships Relationship Manager PO 41 -44 Relationship Officer 4 @ PO 35 -38

Appendix A (8) - Development Manager PO 41 -44 Business Support Manager (Web) 1 @ PO 35 -38 Business Support Officer (Web) 1 @ Sc 6/SO 2 (R) Business Support Manager (Staff Development) 1 @ PO 35 -38 Business Support Officer (Staff Development) 1. 5 @ Sc 6/SO 2 (R) Business Support Assistant (Web) 1 @ Scale 5 Business Support Assistant (Staff Development) 1 @ Scale 5

Appendix A (9) - Operations Manager PO 45 -48 Team Manager (Pensions) 1 @ PO 35 -38 Team Manager (Processing) 1 @ PO 35 -38 Team Manager (Recruitment & Advertising) 1 @ PO 35 -38

Appendix A (9)(i) – Operations/Pensions Team Manager Pensions 1 @ PO 35 -38 Team Leader (Pensions) 1 @ Sc 6/SO 2 (R) Senior Support Officer (Pensions) 2 @ Scale 5 Support Officer (Pensions) 2 @ 3/4

Appendix A (9)(ii) – Operations/Processing Team Manager (Processing) 1 @ PO 35 -38 Team Leader (Processing) 4 @ Sc 6/SO 2 (R) Senior Support Officer (Processing) 4 @ scale 5 Support Officer (Processing) 28 @ Scale 3/4 Support Assistant (Processing) 8 @ Scale 1/2

Appendix A (9) (iii) – Operations/Recruitment Team Manager (Recruitment and Advertising) 1 @ PO 35 -38 Team Leader (Recruitment & Advertising) 1 @ Sc 6/SO 2 (R) Team Leader (Safeguarding) 1 @ Sc 6/SO 2 (R) Senior Support Officer (Recruitment and Advertising) 2 @ scale 5 Senior Support Officer (Safeguarding) 1 @ Scale 5 Support Officer (Recruitment and Advertising) 4 @ Scale 3/4 Support Officer (Safeguarding) 2 @ Scale 3/4 Support Assistant (Recruitment and Advertising) 2 @ Scale 1/2