APL Public Laptop Pilot Scope of Laptop Project

APL Public Laptop Pilot

Scope of Laptop Project • Conduct 3 month pilot program to evaluate feasibility of public use laptops • 6 laptops for public use, plus 2 spares • Muldoon library will serve as test bed

Project Objectives • Replicate patron’s public desktop PC experience with public laptops (hardware and software, look and feel) • Fast, durable, and appealing to the patrons • Draw increased numbers of young patrons to the library (i. e. teenagers and preteens) • Facilitate group usage of a single laptop • Ease of use for staff librarians (checking in/out) • Standard patron experience between all libraries (standard configuration) • Configurable for AML staff training (portable lab)

ITD Service Level Agreement • Ensure 80% availability – Response to initial problem within 1 business day – Return to service within 7 business days • Metrics – Compile metrics of problems, response times, and laptop availability. This information can then be used by AML to decide if the public laptop program will be fully implemented

Project Objectives • Replicate patron’s public desktop PC experience with public laptops (hardware and software, look and feel) • Fast, durable, and appealing to the patrons • Draw increased numbers of young patrons to the library (i. e. teenagers and preteens) • Facilitate group usage of a single laptop • Ease of use for staff librarians (checking in/out) • Standard patron experience between all libraries (standard configuration) • Configurable for AML staff training (portable lab)

Library Goals ITD Goals Configurable for APL staff training (portable lab) Durable Draw increased numbers of young patrons to the library (i. e. teenagers and preteens) Supportable Ease of use for staff librarians (checking in/out) Standard patron experience between all libraries (standard configuration) Facilitate group usage of a single laptop Fast, durable, and appealing to the patrons Filtered Internet access No printing or PC Reservation (for the length of the pilot) Reduce the physical footprint of computer use Replicate patron’s public desktop PC experience with public laptops (hardware and software, look and feel)