APICS Certified Supply Chain Professional CSCP Program 2

APICS Certified Supply Chain Professional (CSCP) Program

2 Sample Agenda • About APICS • APICS CSCP Certification Program • Benefits to Corporations & Individuals • Investment & Next Steps • Question and Answer

About APICS The Association for Operations Management is the global leader and premier source of the body of knowledge in operations management, founded in 1957 and serving more than 33, 000 members globally. APICS education and certification programs are recognized worldwide as the standard of professional competence in production and inventory management, operations management, and supply chain management.

APICS Mission APICS builds knowledge and skills in operations management professionals to enhance and validate abilities and accelerate careers. APICS helps its members and their organizations successfully compete and build a stronger global economy.

APICS Membership • • The APICS membership community worldwide • over 240 North American chapters and 70 International channel partners • supports approximately 33, 000 members • 20, 000 manufacturing and service industry companies. By joining APICS, professionals keep up-to-date on industry best practices, new technologies, and proven techniques.

APICS Locations

Partial APICS Client List • IBM • American Express • Intel • Avon • Jockey International • BASF • Johnson & Johnson • Becton, Dickinson & Company • Microsoft • Boeing • Motorola • Bristol-Myers Squibb • Nestlé • Caterpillar • Pepsi. Co • Clorox • Pfizer • Dow Chemical • SC Johnson • Dow Corning • Saudi Aramco • Du. Pont • Unilever Exxon. Mobil • United States Army • Volkswagen • Gulfstream •

Operations Management Body of Knowledge • Operations Management Body of Knowledge Framework (OMBOK) – based on global industry standards • APICS Dictionary – established language of over 4000 terms for cross-organizational communication Standard terminology = clear communications = better solutions • Create consistency and foster collaboration through shared best practices and common terminology • Reduce inventory and overhead costs • Acquire ERP functional expertise to increase efficiency • Improve contractor management processes

APICS Certification Programs APICS’ world-renowned certification programs provide operations management professionals with relevant, essential education and equips them for today’s fast-changing marketplace. APICS offers two certification programs • APICS CPIM (Certified in Production and Inventory Management): an in-depth understanding of internal operations • APICS CSCP (Certified Supply Chain Professional): a broad view of your company’s entire global supply chain

APICS Certification Relationship CPIM • Internal focus • Primarily manufacturing operations • Depth within specific manufacturing topic CSCP • External focus • Beyond manufacturing, to include suppliers and clients • Breadth across many topics, e. g. globalization, IT enablement, logistics • Service industry threads

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What is APICS CSCP? • • Introduced in 2006, APICS CSCP has quickly become the premier certification and training program encompassing the entire global supply chain. Covers a breadth of topics -- globalization, logistics, supplier and customer relationship management, information technology. Preferred by leading companies worldwide to provide a thorough supply chain education for global operations. Sets the standard for supply chain education and certification -- more than 7, 500 people in 67 countries have earned the APICS CSCP designation

Benefits of APICS CSCP • • Align global supply chain strategies with business objectives to streamline operations and drive profits Attain knowledge and practical applications to effectively manage global supply chain activities. Master concepts that create consistency and foster collaboration through best practices, common terminology, and corporate-wide communication. Increase employee on-the-job confidence and loyalty to employer that invests in training

14 What can CSCP do for the employer? “My company benefits because my increased knowledge base and expertise reduce trial and error, as well as false starts, and my knowledge is based on best practices and accepted KPI. ” Keith Jawahir, Ph. D. , P. Eng. , CSCP Manager, Operations Research Arcelor. Mittal Dofasco For the entire success story, visit apics. org/cscpgettingstarted

15 What can CSCP do for employees? “Through the APICS CSCP program, I now have • expertise in supply chain management areas that are broader than the normal scope of my job; • the availability of one, very comprehensive source of reference material that is unbiased by special interests of consultants; • the ability to stay up-to-date on advances and evolution of knowledge in this field via conferences, publications, and so forth; • and a network of contacts from different industries who have all also completed the APICS CSCP program. ” Keith Jawahir, Ph. D. , P. Eng. , CSCP Manager, Operations Research, Arcelor. Mittal Dofasco

16 APICS CSCP Industry Acceptance • Growing number of employers prefer candidates with APICS CSCP certification Amgen, BASF, Boeing, Boston Scientific, Bristol. Myers Squibb, Cisco Systems, Du. Pont, Intel, Pfizer, Johnson & Johnson, Robert Bosch, Tyco, Via. Sat • More than 14, 000 APICS CSCP Learning Systems sold • More than 2500 individuals sat for APICS CSCP exam in 2009 • More than 7, 500 people in 67 countries have earned APICS CSCP designations

APICS CSCP Candidates Who Can Benefit? • Employees with direct influence on supply chain – Departmental/division management: Materials Manager, Operations Manager, Director – Functional management: Systems Analyst, Scheduler, Planner • Employees in cross-functional departments: Finance, IT, Senior Management, Operations. Sales, R&D

18 APICS CSCP Program Resources • CSCP Exam Content Manual • The APICS CSCP Learning System • Exam Registration Bulletin • APICS Dictionary

APICS CSCP Learning System APICS CSCP Exam • Certification exam preparation & professional development training program • One four hour exam • Reflects the current CSCP ECM • Eligibility requirements • Organizes 150 references into almost 800 pages of printed content • Combines 4 print modules with interactive Web-based tools to provide customized learning • Exam Content Manual available • Computer-based options • Updated annually • 40 – 80 hour investment minimum • Paper & Pencil options

APICS CSCP Learning System Web-based Study Tools Access educational support activities to support print modules • Pre-test • Module-specific tests • Post-test • Online progress report • e. Flashcards • Online glossary • Information center • Complimentary download of CSCP ECM through Information Center

21 APICS CSCP Certification Exam Test Details • • • Four hour timed exam 175 multiple choice questions/150 scored Required eligibility and registration application Certificate and credentials provided upon successful completion of the certification exam (20 APICS maintenance units awarded) The APICS CSCP designation has a five-year maintenance requirement Refer to apics. org/cscp for details

APICS CSCP Instructor-led Benefits • • • Networking opportunities with peers from a variety of industries Convenient hours and a paced course for busy professionals Set schedule to keep participants on track Group reports option to track participant progress Certified instructors are industry practitioners with high level of real-world experience

APICS CSCP Instructor-led Course Financial Investment CSCP Course Fees and Schedule $1, 995 members / $2, 195 non-members. Includes the CSCP Learning System, all printed materials and access to an interactive webbased study tool. Flexible payment plans are available!!! More Information • Website: www. apicsprov. org • E-mail: education@apicsprov. org

24 Get started today! Visit apics. org/cscpgettingstarted where you will find resources to help you get started with your APICS CSCP designation.

25 Optional slides Additional Benefits Slides CPIM and CSCP Relationship Slides Testimonial Slides Group Reports Slides Exam Details Slides Preparing for the APICS CSCP Exam Slides More Information Slides

APICS Locations Worldwide Europe, Middle East & Africa • Austria • Belgium • Bulgaria • Denmark • Egypt • France • Germany • Ireland • Italy • Jordan • Lebanon • The Netherlands • Poland • Portugal • South Africa • Spain • Sweden • Switzerland • Tunisia • Turkey • United Kingdom Central and South America North America • Argentina • USA • Brazil • Mexico • Costa Rica • Canada • Dominican Republic Asia-Pacific • Australia • China • India • Indonesia • Korea • Malaysia • New Zealand • Singapore • Taiwan • Thailand

APICS Member Benefits APICS members have exclusive access to the APICS body of knowledge through members-only resources as well as cost savings on educational materials. Member Publications • APICS magazine (In Print & Online) • APICS Dictionary • Operations Management Now • APICS Extra • APICS e-News • APICS Connection

APICS Member Benefits Member Resources • APICS Local Chapter/Associate Membership • Access to the APICS website at apics. org • APICS Operations Management Body of Knowledge Framework (OMBOK) • APICS Live Learning Center • Online Publication Database • APICS Career Center • APICS Learning Communities • Members-only savings to the Aberdeen Research Archives

APICS CSCP Benefits to the Corporation • Create a common understanding, vocabulary, processes, and frameworks within their entity to address their supply chain challenges and opportunities • Boost productivity, collaboration, and innovation • Design successful supply chain strategies using global standards and common terminology • Effectively manage supplier and customer relationships • Enhance logistics, technology, and data integration to improve performance • Increase customer satisfaction and bottom-line results • Enable intra-departmental movement through collaboration and a consistent foundation

APICS CSCP Benefits to Individual Employees • Competencies to manage complex worldwide supply chain activities involving suppliers, plants, distributors and customers in a global environment • Proven knowledge and organizational skills to strategically streamline operations • Positively affect lead times, inventory, and bottom-line profitability • Ability to interact with existing resources and your ERP system to increase the efficiency of the workplace environment • Skills to create consistency and foster collaboration through best practices, common terminology, and corporate-wide communication • Achieve greater confidence and industry recognition • Earn 30 to 60 CPIM certification maintenance points

Maintenance Points 20 points 30 points Successful completion* of the APICS CSCP Learning O System earns 30 R APICS Maintenance Points. up to 40 points Successful completion of an instructorled course earns 1 point per contact hour up to a maximum of 40 points. Passing the APICS CSCP certification exam earns an additional 20 APICS Maintenance Points. Up to 60 points The maximum Maintenance *Successful completion is defined as earning 80% or higher on the Points Learning System online post-test. allowed is 60 points (40 contact hours plus

32 What can CSCP do for employees? “Through the APICS CSCP program and certification, I gained the knowledge to move into a different position within the company — I was promoted into a newly created position. The APICS CSCP helped me to increase my worth and, not only stay with my present employer, but also to receive a promotion and a new career path. ” Michael Morris, CSCP Senior Forecaster, Yokohama Tire For the entire success story, visit apics. org/cscpgettingstarted

What people are saying… “The APICS body of knowledge helped empower our employees to make strategic decisions that support the company’s overall success, increasing on-time delivery by nearly 50 percent. ” Kristie Huntress, Global Business Process Manager Dow Corning “The APICS CSCP program is very useful in designing, introducing, and implementing cost reduction programs during these times of economic downturn. By looking beyond just the costs related to procurement and reviewing all real costs within the total supply chain, I’ve gained tremendous insights that often resulted in impressive opportunities to reduce various costs in the entire supply chain. ” John van Veen, CSCP Procurement Consultant, Benefit Value by Procurement “The CSCP program proves a good framework to tackle operational and tactical issues and provides a strong foundation to improve on a more strategic level. ” Director Supply Chain Management, Johnson & Johnson

34 Where does APICS CSCP fit? Supplier relationship management Your company Customer relationship management APICS CSCP: Global supply chain • Implement strategic sourcing and alliances • Manage risk and enhance supplier performance • SRM performance metrics • SRM technology and SRM outsourcing • Recognize the fundamentals of green supply chain initiatives • End-to-end supply chain management • fundamentals • Align supply chain strategy to corporate • strategy • • Performance metrics, security and • compliance issues • Information technology enablement and ERP leverage • Global logistics, optimization tools, ebusiness • Integrated customer-supplier relationship management Strategy by customer type and segment Role of information technology Measuring CRM performance Outsourcing CRM

35 What does the APICS CSCP program cover? For a free demonstration of the APICS CSCP Learning System, visit apics. org/cscp

36 Prepare for the Exam The APICS CSCP Learning System Print Modules Web-based Study Tools Four modules with 800+ pages reflect the most current CSCP Body of Knowledge: Access educational support activities that support print modules at Learn. CSCP. com • Pre-test • Module-specific tests • Post-test • Online progress report • e. Flashcards • Online glossary • Information Center • Complimentary download of the CSCP ECM through the Information Center 1. Supply Chain Management Fundamentals 2. Building Competitive Operations, Planning, and Logistics 3. Managing Customer and Supplier Relationships 4. Using Information Technology to Enable Supply Chain Management

37 The APICS CSCP Learning System Login

38 The APICS CSCP Learning System Menu

The APICS CSCP Learning System e. Flashcards

The APICS CSCP Learning System Glossary

41 The APICS CSCP Learning System Individual Progress Report

The APICS CSCP Learning System Group Report

The APICS CSCP Learning System Group Report

The APICS CSCP Learning System Group Report

The APICS CSCP Learning System Information Center

46 Prepare for the exam Time commitment • • • Sufficient time needed Commit to study time on your calendar Create a study plan and stick to it 40 – 80 hour study time investment 40% of CSCP designees surveyed said they studied 75 or more hours

47 APICS CSCP Certification Exam Eligibility Requirements • CPIM, CFPIM, CIRM, or C. P. M. designation plus two years of related business experience OR • Bachelor’s degree or international equivalent plus two years of related business experience OR • Five years of related business experience Refer to apics. org/cscp for additional definition of “related experience” application/registration dates

48 APICS CSCP Certification Exam Test Details • • • Submit your Eligibility Application Exam options • Computer-based testing Decide when to take the exam Register for the APICS CSCP certification exam Use existing resources • • • www. apics. org/cscpexam Exam Registration Bulletin Exam Content Manual

49 Take the exam 2012 Computer-based testing (CBT) 2012 Exam window April 7 – May 19, 2012 June 30 – August 11, 2012 December 1, 2012 – January 12, 2013 Reservations open February 7, 2012 May 22, 2012 September 29, 2012 Location Worldwide • CBT testing available in many locations worldwide. • Obtain eligibility at least two weeks prior to scheduling the CBT exam. • For most flexibility obtaining a CBT appointment that meets your needs, schedule your testing appointment as soon as possible. • For more APICS CSCP exam information, visit www. apics. org/cscpexam

apics. org/cscp