APG Business Review March 30 31 2015 Copyright

Agenda Monday (3/30/15) 2: 00 PM: Welcome & Introductions (MO) 2: 15 – 3: 00 PM: • Technical Items: (PSG, PV) Win 10 – USB description change – UPOS 1. 14 – 3: 45 – 4: 00 PM: APG Overview (MO) 4: 00 – 4: 15 PM: HP new Org Chart (LG) 4: 15 – 4: 45 PM: Performance Review (KB/DF) • Sales & Trends 4: 45 – 5: 15 PM: APG Product Roadmap (BD) • Product Updates • EOL Items 2 © Copyright 2012 Hewlett-Packard Development Company, L. P. The information contained herein is subject to change without notice.

Agenda Tuesday (3/31/15) 7: 30 – 8: 00 AM: Breakfast @ APG 8: 00 – 9: 20 AM: Plant Tour (DD) 9: 20 – 9: 45 AM: Break 9: 45 – 10: 15 AM: Test procedures/Questions Following Tour (DD, BD, PV) • Mechanical, Firmware & Software • Factory Line Testing & Quality Audits 10: 15 – 10: 45 AM: Quality Review (LG/BD/DF) • HP Failure Reporting • APG: Company & HP RMA History 10: 45 - 11: 15 AM: Rules of Engagement (LG) 11: 15 – 12: 00 PM: (BD) • New Product Introductions • Product Demonstrations 12: 00 – 12: 30 PM: Q&A/Closing Comments 3 © Copyright 2012 Hewlett-Packard Development Company, L. P. The information contained herein is subject to change without notice.

BPS Retail Solutions Global Business Unit Lorena Kubera VP & GM, Retail Solutions Cory Mc. Elroy Director - Product Management Jack Van Horn RPOS Roadmap Manager Scott Mc. Cammon Mobile POS Product Manager Kristen Blackburn Peripherals Category Manager David Choi Business Planning TBH Hospitality Segment Manager Melissa Walpole Brad Tracy Manager – Mobility R&D Kathleen Catlett Kevin Broussard (3/2) AIO RPOS Product Manager Solution Architect, Portfolio Cedric Bandoh Michael Nguyen Solution Architect, Outbound Pam Stratton Portfolio Management David White Retail Segment Manager Scott Gregory SMB Product Manager Modular RPOS Product Manager Julie Edwards Sr. Executive Assistant Mark Peterson (3/2) Mechanical Architect Director – Solutions Engineering Latricia Giroir Peripherals Core Team Leader Kpandja Ali-Napo Technical Program Manager Adrian Patschke Technical Program Manager Manny Novoa Distinguished Technologist Tony Calarco Platform Core Team Leader Pankaj Sharma Technical Program Manager Binh Truong Technical Program Manager Gerald Mock Solutions Engineer Aaron Sanders Mobile Solutions Engineer © Copyright 2014 Hewlett-Packard Development Company, L. P. The information contained herein is subject to change without notice. 2/25/15

Results

Key Peripherals – Cash Drawers 13 Month View • Highest volumes in Feb 15 were on the Standard Duty Cash Drawer © Copyright 2014 Hewlett-Packard Development Company, L. P. The information contained herein is subject to change without notice.

WW Mix Key Peripherals – Cash Drawers 13 Month View © Copyright 2014 Hewlett-Packard

HP Cash Drawer 24 Month Performance WW Shipment 2 FQ 13 - 1 FQ 14 2 FQ 14 - 1 FQ 15 EMEA 26% EMEA 28% AMS 53% APJ 19% • • AMS 13, 118 APJ 4, 584 EMEA 6, 911 Total 24, 613 © Copyright 2014 Hewlett-Packard Development Company, L. P. The information contained herein is subject to change without notice. AMS 55% APJ 19% • • AMS 18, 475 APJ 6, 431 EMEA 8, 847 Total 33, 753

HP Cash Drawers 24 Month Performance WW Mix 2 FQ 13 - 1 FQ 14 2 FQ 14 - 1 FQ 15 Flip-Top 2% Flip-Top 7% Standard Duty 40% Standard Duty 53% Heavy Duty 53% © Copyright 2014 Hewlett-Packard Development Company, L. P. The information contained herein is subject to change without notice. Heavy Duty 45%

HP Cash Drawers 24 month review 20, 000 18, 000 16, 000 14, 000 12, 000 2 FQ 13 - 1 FQ 14 10, 000 2 FQ 14 - 1 FQ 15 8, 000 6, 000 4, 000 2, 000 Flip-Top • • Heavy Duty Standard Duty Increase in Heavy Duty and Standard Duty volume increased by 80% from 2 FQ 13 – 1 FQ 14 to 2 FQ 14 – 1 FQ 15 © Copyright 2014 Hewlett-Packard Development Company, L. P. The information contained herein is subject to change without notice.

APG Roadmap Review

Quality

RPOS Peripheral ARR RPOS Peripheral have higher ARR(WMS) Overall ARR reduce 0. 56% if w/o Printer, Scanner, Keyboard, Mouse, Cash Drawer, and Pole Display Rp 7800 ARR reduce 1. 54% if w/o Printer, Scanner, Keyboard, Mouse, Cash Drawer, and Pole Display 0. 56% © Copyright 2014 Hewlett-Packard Development Company, L. P. The information contained herein is subject to change without notice. 1. 54 %

RPOS Peripheral ARR RPOS Peripheral have higher ARR(WMS) Overall ARR reduce 0. 53% if w/o Printer, Scanner, Keyboard, Mouse, Cash Drawer, and Pole Display Rp 7800 ARR reduce 1. 65% if w/o Printer, Scanner, Keyboard, Mouse, Cash Drawer, and Pole Display 0. 53% © Copyright 2014 Hewlett-Packard Development Company, L. P. The information contained herein is subject to change without notice. 1. 65 %

1. 2 Thousand s rp 5700 Installed base = 360, 159 Top 5 - 3 mo ARR 1. 0 0. 77 0. 8 0. 6 0. 4 0. 26 0. 2 0. 14 0. 11 0. 0 Aug 12 Sep 12 Oct 12 Nov 12 Dec 12 Jan 13 Feb 13 Mar 13 May 13 Jun 13 HARD DRIVE SYSTEM BOARD POWER SUPPLY MOUSE © Copyright 2014 Hewlett-Packard Development Company, L. P. The information contained herein is subject to change without notice. Apr 13 Jul 13 Aug 13 POWERED SERIAL CARD

RPOS Peripheral ARR – AMO/CTO (Cash RPOS Peripheral – Cash Drawer ARR(replacement/ Shipment *12) Drawer) 16 © Copyright 2015 Hewlett-Packard Development Company, L. P. The information contained herein is subject to change without notice. Source: Xiaohui Wang - TCEQ HP Confidential

RPOS Peripheral ARR - (AMO + CTO) Calculation ARR = Replacement (WMS)/ Accumulated Shipment *12 17 © Copyright 2015 Hewlett-Packard Development Company, L. P. The information contained herein is subject to change without notice. Source: Xiaohui Wang - TCEQ HP Confidential

APG presents: - Failure stats - Test procedures © Copyright 2014 Hewlett-Packard Development Company,

Working Together © Copyright 2014 Hewlett-Packard Development Company, L. P. The information contained herein

Questions to understand current features Product Modifications Installation process Negotiate or discuss basis of Unit Cost Confirm Unit Cost Burden/Overhead Price Forecast Orders "How to" set up or Repair Request RMA Customer Meetings Information on unreleased products NRE New Supplier Product Introduction Form, Fit, Function Changes [typically Hardware] Software, Firmware, Driver Fix Supplier Relationship Notification to customer about field issues 3 PO - Third Party Options HP Customer O O O O O HP Sales Team P O O O O O P HP Technical Consultants P O O O O O P HP Regional Marketing (RBU) P O O O O O P Regional Planners O O P O O O O HP GBU Marketing P O O P P O O O O P HP GBU Procurement P P O O P P P O O HP WW Planner O O P O O O O GSE Stewards P O O O O P O O O P 2 LS/3 LS O O O O O P O O O O O Retail Solutions Engineering P P P O O P O P P P O P O Core Team Lead P P P O O P P P P Service Centers O O P P O P O O Kitters O O P P O P O O ODMs P P P O O P P O P O P P O O ISV O O O O O Distributors, Vars, Integrators O O O O O Is it appropriate for the Supplier to answer these types of questions From anyone in the following role? © Copyright 2014 Hewlett-Packard Development Company, L. P. The information contained herein is subject to change without notice.

© Copyright 2014 Hewlett-Packard Development Company, L. P. The information contained herein is subject

Process Flow – Peripheral Product Request Is this an existing product Customer Request Start Sales A YES Quantify Business Opportunit y GBU candidate? NO WW YES Submit proposal to Marketing for Review YES Sales Opp? Core Team Marketing NO B meets RBU Minimum Criteria? Regional Review Proposal N O Send proposal back to sales A YES Send proposal to R&D for Review C YES Review Rqmts, verify supplier capability, confirm cost & HP Resources meets GBU minimum Criteria? N O Can rqmts be delivered & Supported N O Send proposal back to marketing B YES Project kick-off NPI Execution © Copyright 2014 Hewlett-Packard Development Company, L. P. The information contained herein is subject to change without notice. End – Product Launch N O End – 3 PO Team

Gate Review & Development Process Portfolio Roadmap PRD Product Plan Portfolio Strategy Portfolio Review MRD Create Technical Spec RF’x’ DO √pt Monthly 2 – 4 Wks Commit/Execute Padlock √pt POR √pt Readiness Review √pt FCS Acronyms: 8 – 12 Wks 4 Wks NPI Engineering processes run in parallel © Copyright 2014 Hewlett-Packard Development Company, L. P. The information contained herein is subject to change without notice. DO = Design Objectives FCS = First Customer Ship MRD = Marketing Requirements Document NPI = New Product Introduction PADLOCK = Product award and Design Lock PRD = Product Response Document POR = Plan of Record

New Initiative & Walk on Topics

Walk on Discussions Windows 10 UPOS 1. 14 Liability Table HP Separation & Branding • Drivers due June 1 st – RTM Aug 15 • New requirement to have drivers posted on the MS site in July for platforms manufactured after August 2013 • Follow same Schedule as W 10 • Planning in progress • Mitigate Forecasting Issues • Separation Overview • Timing © Copyright 2014 Hewlett-Packard Development Company, L. P. The information contained herein is subject to change without notice.

Thank You

Agenda Introductions and New Org Chart Updates - Latricia Performance Review - Kristen • Sales & Trends Roadmap review - APG • Product Update • Pending EOL Quality review - Latricia • HP Failure Reporting - AIR/ARR stats • APG Failure Stats • Test procedures – APG Rules of Engagement – Latricia Program Management Process - Collaborative • New Product Introductions In Depth Product Demos - APG Facility Tour - As appropriate 27 © Copyright 2012 Hewlett-Packard Development Company, L. P. The information contained herein is subject to change without notice.