ANS Inspector Roles Responsibilities Qualifications and Training Inspector

ANS Inspector Roles, Responsibilities, Qualifications and Training Inspector Competencies Training and Credentials

End-of-Chapter Objective

Intermediate Objectives q Identify inspector roles and responsibilities q Identify the inspector training needs q Determine the inspectors training needs

Chapter Content State Obligations CAA Obligations to Support an Effective Inspectorate Inspector’s Duties And Responsibilities Inspector Training, Qualifications and Credentials

State Obligations There are two types of States’ obligations with regard to oversight: a) those that relate to supporting international civil aviation; and b) those that relate to supporting Civil Aviation Safety Inspectors (CASIs) to effectively perform safety oversight functions on behalf of the CAA. The Convention and its supporting nineteen Annexes established several key obligations for Contracting States. One of the obligations is oversight of various aviation entities and activities.

State Obligations continued …………. To accomplish these obligations, Annex 19 — Safety Management, Appendix 1 identifies eight critical elements (CE) (Figure 1): Figure 1. The eight critical elements of a State safety oversight system

State Obligations continued … Critical elements 4 is particularly related to the qualification of CASIs and the implementation of critical elements 6, 7 and 8. Of particular interest are the Standards associated to this critical elements 4 in Annex 19, namely: CE-4 Qualified technical personnel: 1) The State shall establish minimum qualification requirements for the technical personnel performing safety oversight functions and provide for appropriate initial and recurrent training to maintain and enhance their competence at the desired level. 2) The State shall implement a system for the maintenance of training records.

CAA Obligations to Support in Effective Inspectorate § State must establish conditions that allow CASIs to discharge their duties. This requires the State to delegate specific powers of authority to CASIs supporting the accomplishment of their tasks. Some States codify the CASI’s power of authority and degree of accountability into aviation law to enable CASIs to effectively carry out their assignments. § Creating the conditions that allow CASIs to discharge their duties also requires the DGCA to: Ø establish clear and comprehensive workplace policies and procedures; Ø provide a safe working environment; and Ø supply CASIs with adequate workplace resources.

Policy and Procedures (ANS Inspector Handbook) The CAA must have comprehensive documented policies and procedures which establish expected standards of service for all inspector-related tasks. Policies and procedures should at least explain departmental values, codes of conduct, operational procedures, and internal reporting and recordkeeping requirements. ICAO guidance related to these operational procedures to help CAAs develop their own inspector guides can be found in ICAO DOC 10070; Appendix C. CAAs should customize them to ensure that they are consistent with State regulatory requirements and CAA procedures. Most state develop ANS inspector handbook A CAA training policy should clearly address the initial training of CASIs, as well as the periodic recurrent and specialized training necessary for CASIs to perform the tasks for which they are responsible.

Workspace and Equipment Inspectors and supporting staff should have suitable workspaces in CAA offices. Inspectors and stakeholders should have access to a sufficient number of meeting rooms close to the reception area. Inspector workspaces should be in a secure area of the building that does not permit access to nonauthorized visitors to ensure confidential information is not compromised. Security arrangements should also apply for the recordkeeping area of the CAA

Safe Working Environment Ø The day-to-day operation of an inspectorate involves the provision of civil aviation regulatory services to a law-abiding community. However, there will be occasions when some entities willfully attempt to operate outside the regulatory boundaries. For this reason, DGCAs should have adequate security procedures in place, Ø. Although not a frequent occurrence, inspector’s field work can put the individual in harm’s way. In particular, the CAA should manage with due care surveillance activity at remote locations.

Safe Working Environment continues…… Much of an inspector’s workload involves field work, the CAA should issue each CASI with sufficient equipment to effectively function away from the office. CASI should have easy access to all applicable CAA rules and guidance material while in the field. At the very least, there should be communication arrangements so that inspectors are able to obtain specific details of a regulatory provision and/or consult with subject-matter experts (SMEs) while outside the office. For enhanced security, CAAs may provide credentials with embedded biometric data to prevent unauthorized entry to restricted areas by holders of forged documents.

Remuneration, Conditions of Service and Staffing As stated in Annex 19, Appendix 1: Ø “ 3. 3 States should take necessary measures, such as remuneration and conditions of service, to ensure that qualified personnel performing safety oversight functions are recruited and retained. Ø 3. 4 States shall ensure that personnel performing safety oversight functions are provided with guidance that addresses ethics, personal conduct and the avoidance of actual or perceived conflicts of interest in the performance of official duties. ” Ø The Safety Oversight Manual (Doc 9734), paragraph 3. 4. 2. 1 further indicates that CASIs should enjoy remuneration and conditions of service consistent with their education, technical knowledge and experience and comparable to the industry staff whose activities they will inspect and supervise.

Inspector’s Duties and Responsibilities The lists of duties reported below are to be considered nonexhaustive, as they largely depend on the internal organization of the CAA and on the size of the regulated industry. The management of remediation and enforcement should be mentioned as it is a critical duty of CASIs and inspection teams. Depending on the scope of their delegated authority, CASIs will have varying levels of responsibility regarding remediation and enforcement. While all CASIs will address remediation in some shape or form, not all CASIs will address enforcement.

ANS Inspector Duties oversight of air traffic services providers, including acceptance of their SMS; oversight of meteorological services providers within the State, and of the provision of meteorological services by providers from other States (e. g. the world area forecast system or the tropical cyclone advisory centres); oversight of aeronautical information service providers and their management of information; inspection of the communication, navigation and surveillance (CNS) infrastructure and its effectiveness; approval of airspace structure changes and flight procedures conceived by a design organization;

ANS Inspector Duties Cont. …… oversight of search and rescue coordination; approval of air traffic control training organizations and programmes; approval of other air traffic services training programmes qualification and approval of air traffic control simulation training devices; and assessment of applicants for an air traffic controller license or rating (or equivalent qualification).

Inspector Training, Qualifications and Credentials Introduction The training objective is to provide the ANS Inspector with basic knowledge which will enable them perform the ANS regulatory functions. The knowledge is acquired through a combination of formal training courses and on-the-job training.

Types of Training Initial training The minimum training that must be completed prior to issuance of an ANS Inspector’s credentials includes: a) Inspection/Audit Course, b) Enforcement and Compliance Procedures Course, c) OJT including administrative procedures and a minimum of five inspections with a qualified ANSI. d) Communications Skills, e) Aviation Management Course, f) Safety Oversight for Managers, g) Report Writing Skills, h) Accident and Incident Analysis Course,

Specialized training The specialized training shall be dependent on the different ANS fields of inspection i. e. ATM, CNS, AIS, and SAR and MET; a)PANS-OPS Course, b)Human Factors, c)Safety Management System Course, d)Safety Management and Investigation Course, e)Quality Management Systems

Other Training For ANS Inspector Recurrent training All ANS Inspectors shall be required to undertake recurrent training at least once every three years. Training for re-qualification An Inspector who has been out of the programme for more than one year: a) Shall undertake a recurrent training, and b) Conduct at least two inspections accompanied by a lead Inspector

On-job-training (OJT) All ANS Inspector candidates shall undergo OJT under the supervision of a qualified ANS Inspector. The candidate must, a) participate in at least two inspections conducted by a qualified ANS Inspector as an observer and; b) conduct at least three independent inspections under the supervision of an experienced and credentialed ANS Inspector

Training plan and Training records The CAA shall ensure that a training plan is prepared and implemented in every Calendar year and ANS Inspector/Auditor are trained in the relevant special courses. The CAA shall keep all the training records of all Inspectors/Auditors.

Inspector Credentials The ANSI’s credentials will identify the bearer as an accredited representative of the Authority authorized to perform ANS Inspections/audits and discharge those duties as provided for by the CAA Approval Authority The DGCA is the approving authority for issuance of ANS Inspector credentials. Responsibility The CAA is responsible for establishing the criteria for eligibility, issuance and accountability of ANS Inspector credentials. The procedures for issuance and control of credentials. Use of Credentials a) The credentials shall be used only in the conduct of official business b) Holders of credentials are responsible for their proper safekeeping at all times c) Misuse or improper possession of the credentials can subject the offender to disciplinary action.

Loss of credentials and Surrender of Credentials Loss of credentials The ANS Inspector’s credential is the property of the Authority. If a credential is lost, the office of the Civil Aviation Security shall be notified immediately. Surrender of Credentials The ANS Inspector’s credentials shall be surrendered to the holder’s supervisor under any of the following conditions: a)Termination of employment; b)Reassignment to a position which does not require an ANSI credential; c)Issuance of a revised credential; or d)Upon demand of the issuing authority

SUMMARY We have looked at: State Obligations CAA Obligations to Support an Effective Inspectorate Inspector’s Duties And Responsibilities Inspector Training, Qualifications and Credentials

End Of Chapter Thank you