ANGEN Alabama Next Generation Emergency Network Alabama Chapter
ANGEN Alabama Next Generation Emergency Network Alabama Chapter of NENA – April 22, 2010
Participants � Emergency Call. Worx – Craig Dollar � Sola. Com – Tony Parrott � Alabama Supercomputer Authority - Randy Fulmer � Ryan Public Safety Systems � Florence City Schools � Elmore County 9 -1 -1 � Shelby County 9 -1 -1
General Concept - ANGEN � Use a private IP network to deliver 9 -1 -1 calls. Current project = $1. 9 million ½ Federal Grant & ½ Local (ECD) Funding Wireless Board + Excess Phase II = ECD match � ASA connects ECDs to AREN Alabama Research & Education Network Minimum T 1 - 10 Mbs where available Provide “black box” for non-IP ready PSAPs � Wireless Board – Managing the Grant
Wireless Vo. IP / CLECs TANDEMs AT&T Centurylink PSAPs Current Network
Wireless ALI / SR LECs Vo. IP / CLECs AREN TANDEMs IP PSAP Legacy PSAP Step 1 – ADD IP
Demo Geography • SOLACOM – Westchester, IL • Selective Routing • ALI Database Internet • Call. Worx – Shelby County • SOLACOM – FCS (here) • Synapse – Elmore County • AREN - IP Network in Alabama • Internet – Connects the two AREN
Wireless ALI / SR SOLACOM ESRP Chicago Internet ANGEN Proof of Concept Legacy PSAP Elmore Plant/CML AREN IP PSAP Shelby Emergency Call. Worx
Today’s Demo Wireless ALI / SR SOLACOM ESRP Chicago Elmore AREN Internet FSC Shelby Call. Worx Remote Position SOLACOM Remote Position
Demo Parameters �Actual 9 -1 -1 network will not use the Internet Nice to know we could as a last resort… Done to save $ and time �Calls generated today are “tricked” We have to get them into the test network �Call. Worx position is via server at Shelby �Guardian position is via server in Chicago �Conduct several call path / failure scenarios
#1 – Legacy PSAP to IP � 9 -1 -1 Call to Elmore County “Black Box” converts IP to CAMA for Synapse �Call Taker determines problem is in Florence How do we handle cross LATA today? “Black Box” converts to IP for AREN �“ROUTER” sends call to Florence � 9 -1 -1 Call rings at Florence Callworx
#2 – IP PSAP to Off-Site Position � 9 -1 -1 Call to Shelby County via IP �Call Taker determines problem is in Florence Direct IP connection to AREN from Call. Worx “knows” to transfer via IP to extension Simulates primary PSAP with secondary �Shelby Transfers call to Florence - Call. Worx Cross LATA again Could just as easily transfer to Elmore / Legacy
#3 – IP to Legacy � 9 -1 -1 Call to Florence Guardian �Call Taker transfers to Florence Call. Worx �Call. Worx decides it is really Elmore’s Call �Caller is transferred to Elmore Could just as easily be transferred again
#4 – Group Conference/Transfer � 9 -1 -1 Call to Guardian �Call Taker determines this is a wide area event Dam break, explosion, nuclear issue, etc �Does a “Transfer” to Call. Worx & Elmore Could be any number of locations
#5 – IP Network Failure �Guardian has a network “issue” � 9 -1 -1 Call for Guardian is made �ROUTER detects IP network “issue” �Call is routed to Call. Worx (Guardian specified Call. Worx as their backup)
Network Monitoring �Call routed automatically �ASC initiates a ticket on the IP connection
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ALI ESRP LECs TANDEMs Vo. IP / CLECs IP 9 -1 -1 Network ASA - AREN Wireless ALI ESRP Legacy PSAP ANGEN – Next Step IP PSAP 100+
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