An Introduction to Kerridge Commercial Systems KCS Introducing

An Introduction to Kerridge Commercial Systems (KCS)

§ Introducing KCS What we do Since 1976 we have been supplying software, services and support to deliver fully integrated trading and business management solutions to distributive trades customers, large and small. December 2021 IQ Retail © 2017 2

§ Introducing KCS A Rapidly Growing Company Revenue (£m) People £ 82 m / R 1. 6 bn 900 85 800 75 700 65 600 55 512 500 45 400 35 300 25 200 568 400 272 144 153 2010 2011 310 209 100 15 0 5 FY 10 FY 11 FY 12 FY 13 FY 14 FY 15 FY 16 December 2021 FY 17 Sales FY 18 IQ Retail © 2017 2012 2013 Operations 2014 2015 Technical 2016 Admin 2017 2018 3

§ Introducing KCS - Our Global Footprint 24 6 15 8 124 Sheffield Cheshire Milton Keynes West Sussex Nottingham 249 33 44 28 Hungerford Bourne End Gateshead Dartford 900+ staff Worldwide 11 Netherlands 7 Capelle 42 Veghel 8 Dublin (Ireland) Network of Worldwide VARs KCS Solutions used by more than 15, 000 companies 87 Cary (US) 40 Huston 116 Johannesburg (SA) 44 Stellenbosch 4 Cape Town December 2021 IQ Retail © 2017 4

IQ Retail Integrated Accounting Software

IQ Retail Product Overview • A fully integrated ERP & POS solution allowing complete control over the planning and management of all aspects of your business, including accounting , distribution, warehousing, e-commerce and retail operations for a variety of industries. • IQ is aimed at the SME market where it currently dominates the franchise space within South Africa, notably the hardware and trade industry. • Preferred software solution providers for the 5 biggest hardware & DIY groups within SA (Build It, Essential Hardware, Mica, Diy Depot, EST Africa) • 600+ Successfully implemented liquor stores • Industries Include: • Furniture & Appliance • Hardware & Diy • Beauty & Health shops • Liquor/Bottle stores • Garden & Home • Stationery Stores • FMCG • Tyre & Fitment • Wholesale • Plumbing & Sanitary • Pet Stores December 2021 IQ Retail © 2017 6

§ Customers § Hardware & DIY, FMCG, Liquor trade, Stationary, Tyre & Fitment, Plumbing, Health & Beauty, Wholesale and Pet stores December 2021 IQ Retail © 2017 7

Unique Selling Features • • • Easy to use Quick implementation - Install Friday, go-live Monday Fully integrated financial system Delivery and collections module Full warehouse management Multi Branch Centralization Extensive product re-ordering module Industry leading promotions module Serial Numbers & Batch control Supplier Delivery Notes Bank statement imports December 2021 • Email & SMS marketing • Ecommerce integration • Biometric integration IQ Retail © 2017 8

IQ, RCN and H 2 o - East London background 1) RCN has been deploying / supporting accounting and retail solutions since 1999 2) Sales and support (over the years) for Pastel, Revelation, Quickbooks and Accpick. 3) RCN has been a business partner with IQ since 2003 4) RCN has, itself operated on IQ since 2003. 5) H 2 o East London, owned by same dude as RCN, with experience in multiple fields, the IQ database was structured. 6) IQ as its chosen business package, due to its flexibility, stability, and resources. 7) Ongoing development from IQ, and integration to third parties. December 2021 IQ Retail © 2017 10

Quotations December 2021 IQ Retail © 2017 11

Full Quote Contract layout December 2021 IQ Retail © 2017 12

Quote Contract footer variations December 2021 IQ Retail © 2017 13

Quotation Logging Notes – General notes Date X – Action date of follow Feedback X – Details of action Keep Alive – Keep quote in email request December 2021 IQ Retail © 2017 14

Quote Summary 1) 2) 3) 4) Quotes can be normal outright quotations Can create multiple quotes from a single quote with variations Quotes can be converted to other documents Profit on can be checked on quotations prior to submitting December 2021 IQ Retail © 2017 15

Reoccurring Invoices December 2021 IQ Retail © 2017 16

Debtors reoccurring details Under debtor maintenance Dispenser details: 1) Coolersan – date dispenser was deployed 2) Details of dispenser 3) Filter periods and details Delivery Details: 1) 2) 3) 4) 5) 6) December 2021 Delmowe – Monthly / weekly Weekda – Day of week to deliver on Weeknum – if monthly, number of week Bootles – Number of bottles / delivery Delnotes – Notes Teest – grammar error of a test: not used IQ Retail © 2017 17

Stock – H 2 o Stock specifics 1) Picture of stock item 2) Technical details 3) Replacement filter for item 4) Commission % *10 5) Description of item December 2021 IQ Retail © 2017 18

Stock Talker Details of all items displayed, with operating costs and technical details. Arm the sales rep with info on hand. December 2021 IQ Retail © 2017 19

Product Labels Variety of customisable product talkers can be printed December 2021 IQ Retail © 2017 20

Daily end of day reports Water through till versus plant Top ten items per department December 2021 IQ Retail © 2017 21

Daily Auto reports Water dispenser deliveries Report emailed on day prior and before start of day December 2021 IQ Retail © 2017 22

Weekly Reports Tuesday morning quote report Quotations of the past two weeks and follow up actions Also keep alive quotation list December 2021 IQ Retail © 2017 23

Monthly reports Filters due from debtors file Filters due from Sales history Also a monthly report of dispensers that are due for sanitising December 2021 IQ Retail © 2017 24

Other features of value 1) 2) 3) 4) 5) 6) 7) Loyalty – Cellphone number linked Email from within IQ Cash book bank import 99 year history Full ledger – vat reports Jobcard function – record client details, full history Multiple printer support 1) Send jobcard to specific printer, create a label for faulty device, print a slip for client 2) Labels and slip printer 8) Touch screen on POS – with image of stock item (push fittings) December 2021 IQ Retail © 2017 25

Integration 1) Sureswipe: - Operational 1) Credit card connection – no need to handle client bank cards. 2) Fast transactions – client can tap and run. 3) Fully integrated – like the super shops 4) Lower bank charges than normal banks 5) Cash up and reconciliation. 2) SMS : - Operational 1) Iq has a full function of SMS ability. 3) IQ and Head Office integration: - in development 1) Change of suggested selling price to be automated to branch level 2) Stock pictures to be updated to branch level December 2021 IQ Retail © 2017 26

Development 1) Epod 1) Dispatch and delivery recorded via drivers phone 2) Signature of customer 3) Customer rating 4) Presentation Demo 1) Demo functional POS downstairs, 2) Complete with sureswipe operational unit, bring your card. December 2021 IQ Retail © 2017 27