An Incident Command System for Disaster IR Services

An Incident Command System for Disaster I&R Services Christa Bourk Knox, CIRS, CRS* Crisis Intervention Center / 2 -1 -1 Baton Rouge, LA

Learning Objectives • Understand how the Incident Command System (ICS) functions within a responding I&R Agency/System • Tailoring the ICS to meet your agency/system needs • How to implement an ICS with your staff

(NASA, 2005)

Following Hurricane Katrina, several Lessons Learned were identified by United Way of Northeast Louisiana/21 -1, including… “…a clear organizational chart that sets out who was in charge and who reports to whom. ” (Shelter from the Storm: The Monroe Experience, 2006)

I&R Agencies Responding to a Disaster Need BOTH Continuity of Operations Plan • Vital Records • Alternate Facilities • Essential Functions Emergency Response Plan • Incident Command System • Coordination with other responding agencies • Identifies and defines response methods

Agency Level Incident Command System

Statewide Incident Command System I&R Director State EOC Liaison Individual Call Centers Resource Manager Resource Specialists (from Individual call Centers)

Small-Group Work 1. Take a stack of sticky notes 2. Write one job task per note 3. Place your tasks under each position written on the flip chart paper 4. Group like tasks together (e. g. “answer call” & “talk to callers”) 5. After we’re done, each group will report on what each position is tasked with doing during their response to a disaster.

Director EOC Liaison Emergency Manager Call Center Liaison I&R Specialists Personnel/Volunteer Coordinator Trainer Resource Manager Resource Specialists

Christa Bourk Knox, CIRS, CRS* Administrative Coordinator Baton Rouge Crisis Intervention Center cknox@brcic. org 225 -924 -1431 *Okay, so I need to get re-certified….