AMR Technology then and now Metering Billing CRMCIS

AMR Technology then and now Metering, Billing CRM/CIS Middle East February 2, 2005 Jason Lewis & Amos Tsikayi

Profile First. Point Energy Corporation (First. Point) transforms energy, water, natural gas and sub metered interval data into efficiency solutions that maximize resource and cost savings. The technical solutions include an enterprise-wide data management warehouse platform; data acquisition and management services; energy information services via Web-based presentation, and automated meter reading (AMR) including remote interval meter data collection hardware and software. The company boasts more than a dozen patents related to AMR and is one of the pioneers of telephone-based data collection technology. First. Point is managed and staffed by energy and utility professionals, and it is one of the few companies in the U. S. certified as a meter services provider (MSP) and meter data management agent (MDMA). Additional services include advanced metering, site evaluations, and demand-side consulting services. From the corporate headquarters in Portland, Oregon, First. Point runs the development, engineering and manufacturing of its COMPASS Data Management Warehouse, DAS Data Acquisition Services, EIS Energy Information Services, and AMR Automated Meter Reading. First. Point is owned by TSG Equity Partners, LLC, located in Stow, Massachusetts.

Experience First. Point is unique in that its product offerings incorporate all phases of the data acquisition and management process. The company ' s portfolio includes AMR meter-interface hardware and software, proprietary data acquisition, management and warehousing software, and specialized metering services that facilitate data acquisition and system implementation of leading customer information systems. First. Point's products are known throughout the industry for accuracy, flexibility, scalability and value. First. Point has more than 500, 000 installations (patented hardware technologies) worldwide of its automated metering technology and software solutions. Its customer base exceeds 100, and includes utilities, energy service providers, organizations, institutions and end-users. Among users of the First. Point’s product are: Portland General Electric, APSES (Arizona Public Service Energy Services), The Portland (OR) Water Bureau, Strategic Energy, Kroeger Foods, the City of San Francisco Public Utilities, Eugene (Ore. ) Water and Electric Board, City of Ipswich Mass. , City of Longmont CO. and EPCOR Water Services.

Old Paradigm Utility records monthly consumption, assembles information, issues monthly bills. Utility reads meters once a month day 1 Customer reviews weeks later day 30

New Paradigm Utility retrieves interval data in support of billing, load research, demand side management, etc. Monday AM – Consume energy Tuesday AM – Have Answers 30 reads later Resulting benefits: Reduced cost, accelerated cash flow, increased customer retention, and increased billing accuracy

First. Point Mission First. Point is dedicated to providing hardware and software solutions that enable utilities and end use customers to make vital business decisions, reduce cost, and increase revenue through interval data.

Strategic Partnerships • • Al Yamama Davies Northern SLC/RIO Kells Innovations n. Phasys AMR Systems Datamatic

Representative First. Point Clients (Electric, Water, and Gas) IOUs Munis End Users PGE Ipswich Kroger PPL Sioux City APSES PG&E Hartford MDC Johnson Controls

Hardware Software Services Only First. Point provides a family of products and services that effectively bridges the gap between you and your data…and delivers it when and how you need it.

Hardware • • Software Services An AMR leader for more than a quarter of a century Holds more than a dozen patents for AMR technology Deployed the first community wide system in the U. S. Developed the first dial inbound system

Hardware Software Services Built with flexibility in mind: • • Monitors gas, water, electric, and sub-metering Cost-effective – one device serves up to four independent meters Self-powered with field replaceable battery Universal meter compatibility General purpose I/O ports to support remote connect/disconnect Multi-host capabilities Multiple communication options (Telephone, Radio Frequency, Ethernet, Power Line Carrier)

Hardware Software Services A new generation of AMR products TDS-2 TDS-4 M

Hardware Software Services Telephone • • • Ability to read up to four meters with one device Compatible with all major electric, water, and gas meters (pulse and encoded signals) Collects interval data down to 5 minutes Patented off-hook detect circuit allowing for shared line applications Offers real-time power outage and tamper notification MV-90 compatible

Hardware Software Services Ethernet • • • Provides real-time access to meter data Compatible with all major electric, water, and gas meters (pulse and encoded signals) Available Wi-Fi capability Auto-sensing integrated 10/100 Mbit network interface (RJ-45) Power over Ethernet

Hardware Software Services Radio Frequency • • • Highly scalable with multiple configuration options (walk-by, drive-by, fixed area network, or combination) License free band Collectors can be used as Wi-Fi access points for laptops, PDAs, etc.

Hardware Software Services Remote Connect/Disconnect • • 50 to 200 Amp service Extended service life (over 50, 000 cycles) Fully integrated into AMR Software Optional pager driven technology

Hardware Software Services Power Line Carrier • • • Two-way communication Can be embedded into electric meter for rapid deployment Compatible with RF reading software allowing for mixed technologies that can be read with a single software

Hardware Software Services Hardware Features Summary Telephone Read up to 4 Meters Interval Data Two-way Communication Demand Read Field Replaceable Battery Ethernet Radio Frequency Power Line Carrier

Hardware Software Services First. Point offers a suite of software applications that handle data acquisition, storage and distribution. These products include: • Compass • Mozart/TDM • SRAC • n. Pointe

Hardware Software Services COMPASS • • Provides customizable interval data processing Creates centralized meter data management system enabling easy access Integrates all energy information requirements for you and your customers Secure access for internal use and external data access Supports multiple ‘head-end’ meter polling software Supports multiple data publishing needs Delivers performance reporting and process status reporting

Hardware Software Services

Hardware Software Services First. Point PGE Install

Hardware Software Services Mozart/TDM • • Versatile data acquisition software Supports multiple communication types (Telephone, TCPIP, Satellite, and Cellular) Support inbound and outbound communication Easily exports data into other systems (Billing, CIS, Load Management)

Hardware Software Services SRAC • • Developed to support outbound telephone reads Scalable to read several hundred thousand meters Utilizes cutting edge technology to manage and route outbound calls Eliminates need for specialized telephone company equipment

Hardware Software Services n. Pointe • • Complex billing system designed exclusively for electrical utilities, energy service providers and large Commercial and Industrial (C&I) customers Ideal for all utilities in need of a structured C&I billing engine, for rate prototyping and what-if scenarios, and C&I customers for supplier auditing purposes

n. Pointe Export To External Systems Interval MV-90 PRN TOU Schedule Rates Schedule GUI TOU MV-90 Meter Read And/or Consumption Billing Engine Archive Bill Customer Information Determinants Data & Reports

Hardware Software Services First. Point offers the following services: • • • Data Acquisition Services Energy Information Service Software Support Services Installation Services Training

Hardware Software Services Data Acquisition Services (DAS) • • In-house meter operations expertise Daily reads web-based for instant access Brand-able web-sites for your customers’ convenience Secure data access via PIN Certified and tested capabilities meet all utility standards in CA, AZ and other states as they deregulate Uses proprietary and MV-90 software Results in billing-quality data Data storage for minimum 3 years

Hardware Software Services Web Based EIS • • • Web-based EIS data presentations Brand-able platforms Reliable delivery of accurate and secure usage information to end-use customers 7 X 24 Raw meter data becomes dynamic information leading to effective energy management Creates a web-based presence for your company Becomes a value-added service that strengthens your customer relationships

Hardware Software Services Data becomes a dynamic tool for you and your customers through EIS!

Summary First. Point products and services offer the following benefits: • Reduce demand • Conduct dynamic load profiling • Provide value-added products & services • Create a branded e-business presence • Manage curtailment better • Improve asset utilization • Enhance meter reading accuracy & frequency • Increase cash flow • Improve customer response & relations • Reduce data collection costs • Increase operational efficiency