Amandeep Kaur Community Development Worker Region of Peel

Peel Health Our Vision: For Peel to be the healthiest community in Canada Reaching

Overview of the Presentation 20 minutes • What is translation? • 9 Steps in

What is Translation? Definition: Any written document converted from one language to another. Key

Steps in Translation One Coordination Two Check resource for cultural acceptability Three Discuss and

Step One Coordination 1. ‘Hands on’ rather than ‘hands off ‘ approach. 2. Team

Step Two Check Resources for Cultural Acceptability Check for: • Cultural acceptability and sensitivity

Step Three Discuss and incorporate changes: • The focus report will outline changes •

Step Four Select Translation Services: • Translator’s knowledge and background in the ‘health care

Step Five Focus Test Translation: • Focus test with ‘target audience’ • Literacy level

Step Six Discuss and incorporate changes: • Two types of changes: • form •

Step Seven Proofread: • Select proofreaders • grammar • spelling • Proofreaders should be

Step Eight Final changes: • Discuss changes • Two types of changes: • grammar

Step Nine Resource Ready: • Colour key • Film • Printing Amandeep Kaur, Community

Summary Translation requires: • Coordination • Written contract • Time • Right translator •

Slides: 15

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Amandeep Kaur, Community Development Worker, Region of Peel - Health

Peel Health Our Vision: For Peel to be the healthiest community in Canada Reaching Culturally Diverse Communities November 6, 2001 Amandeep Kaur (905) 791 -7800 extension 7536 e-mail: kaura@region. peel. on. ca

Overview of the Presentation 20 minutes • What is translation? • 9 Steps in translation • coordination • cultural acceptability of the resource • discuss and incorporate changes • select translation services • focus test translations • discuss and incorporate changes • proofread • final changes • resource is ready 10 minutes - Q/A Amandeep Kaur, Community Development Worker, Region of Peel - Health

What is Translation? Definition: Any written document converted from one language to another. Key points to consider: • literal translation • cultural translation • basic understanding of enhancing access to services through translations Amandeep Kaur, Community Development Worker, Region of Peel - Health

Steps in Translation One Coordination Two Check resource for cultural acceptability Three Discuss and incorporate changes Four Select Translation Services Five Focus test Translations Six Discuss and incorporate changes Eight Final changes Nine Resource ready Colour key/ Film Seven Proof read Amandeep Kaur, Community Development Worker, Region of Peel - Health

Step One Coordination 1. ‘Hands on’ rather than ‘hands off ‘ approach. 2. Team Work approach 3. Final product requires the continuos involvement of the coordinator with others (translators, typesetters, focus group facilitator, graphic designers, proof readers, and printers) Amandeep Kaur, Community Development Worker, Region of Peel - Health

Step Two Check Resources for Cultural Acceptability Check for: • Cultural acceptability and sensitivity in the resource • Focus test with the ‘target’ audience Changes could be suggested in: • pictorial (pictures of ‘naked body’ not acceptable in some cultures) • written (method of presentation in the resource) • form (what colours are used? , Is layout culturally appealing? ) Amandeep Kaur, Community Development Worker, Region of Peel - Health

Step Three Discuss and incorporate changes: • The focus report will outline changes • These changes need to be discussed • the form and content may vary a little from culture to culture • Agree on the changes • Incorporate changes Amandeep Kaur, Community Development Worker, Region of Peel - Health

Step Four Select Translation Services: • Translator’s knowledge and background in the ‘health care system’ • Willing to work as a team • Who will: • translate • typeset/format • incorporate graphics • print • Computer software/fonts • Final product (colour key or film) • Written contract Amandeep Kaur, Community Development Worker, Region of Peel - Health

Step Five Focus Test Translation: • Focus test with ‘target audience’ • Literacy level • Acceptability of the message • Pick up power of the resource • Lessons Learned from facilitation in the South Asian community • no flip chart • recorder in the background Amandeep Kaur, Community Development Worker, Region of Peel - Health

Step Six Discuss and incorporate changes: • Two types of changes: • form • content • Form (colour, layout, pictorial, graphics) • Content (the depth of material, sequence of material in a resource) • should phone numbers precede websites Amandeep Kaur, Community Development Worker, Region of Peel - Health

Step Seven Proofread: • Select proofreaders • grammar • spelling • Proofreaders should be from the same area or geographic region as translators • e. g. Sri Lankan Tamil community and Indian Tamil community speak and write Tamil differently • The proofreaders must suggest alternatives and not just point out the errors Amandeep Kaur, Community Development Worker, Region of Peel - Health

Step Eight Final changes: • Discuss changes • Two types of changes: • grammar • spelling • (some changes) Form • (some changes) Content Amandeep Kaur, Community Development Worker, Region of Peel - Health

Step Nine Resource Ready: • Colour key • Film • Printing Amandeep Kaur, Community Development Worker, Region of Peel - Health

Summary Translation requires: • Coordination • Written contract • Time • Right translator • Team work • Community involvement • Focus Test • Proofreading Amandeep Kaur, Community Development Worker, Region of Peel - Health