Amadeus Mini Rules Author Department Place Date Page

Amadeus Mini Rules Author, Department Place, Date Page 1 © 2013 Amadeus IT Group SA Simple and intuitive fare conditions

© 2013 Amadeus IT Group SA 1 Introduction

Making fare rules easy to understand Travel agents spend 2 -10 minutes searching for and interpreting fare notes to identify the fare restrictions that apply to a traveller need to understand fare rules and conditions in their own language when buying a ticket via an online retailer or through a corporate travel management tool Page 3 © 2013 Amadeus IT Group SA Travellers

Amadeus Mini Rules simplifies fare rules This saves time and reduces the number of traveller queries. Page 4 © 2013 Amadeus IT Group SA Amadeus Mini Rules gives travel professionals and customers an instant summary of the most important fare rules for a given price.

Page 5 Current fare rules Amadeus Mini Rules For travel professionals: complete, but complex For both agents & travellers Clear, concise, understandable © 2013 Amadeus IT Group SA Get the fare rule information you need

© 2013 Amadeus IT Group SA 2 Features Benefits

Amadeus Mini Rules Features _ Highlight fare conditions Relevant fare information is displayed for the most important fare rule categories: advanced reservation / ticketing; minimum and maximum stay; voluntary changes and refunds _ Available from pricing time Available at pricing time and stored internally for later retrieval from the passenger record or using an e-ticket number Processing airline filed fare conditions for pricing ensures the most up-to-date information is displayed _ Quick, easy activation Mini Rules are activated at office ID level Page 7 © 2013 Amadeus IT Group SA _ Accurate information

Benefits for your business Save time for travel professionals _ Instant display of relevant fare rule information _ Clear, concise fare rules and conditions easy to understand _ Automated process for fast results Improve efficiency Easy integration to your existing workflow Seamless integration Page 8 _ _ _ Available in a choice of Amadeus Front Office solutions Latest fare information ensures data accuracy Online translation and customisation offers flexibility for Web Services users © 2013 Amadeus IT Group SA Satisfy customers Clear fare rules and conditions for travellers _ Enables faster, more confident decisions _ Fare conditions can be quickly and easily shared with travellers _ Reduce the number of passenger queries

© 2013 Amadeus IT Group SA 3 Integration

Distribution Channels & Portfolio Integration Amadeus e-Travel Management Web Services / API Amadeus Mini Rules is available to the travel agency through Amadeus Selling Platform Connect (GUI & command page) Amadeus Selling Platform (GUI & command page) Amadeus e-Retail Engine Amadeus Offers (Offer Notice) Amadeus product portfolio integration Amadeus All Fares Plus Amadeus Dynamic Travel Documents (Itinerary) Amadeus Master Pricer Page 10 © 2013 Amadeus IT Group SA Amadeus e-Power

Amadeus Mini Rules help corporate travellers understand fare restrictions that apply to their itinerary Page 11 © 2010 Amadeus IT Group SA In Amadeus e-Travel Management

For Amadeus Web Services & API Online retailers can tailor fare rule information to targeted customers or markets. Page 12 © 2010 Amadeus IT Group SA Structured rule data helps Web Services and API users to customise text and translate into any language.

Amadeus Mini Rules integrates seamlessly in Amadeus front office solutions. You get clear, concise fare rule information where you need it. Page 13 © 2010 Amadeus IT Group SA In Amadeus Selling Platform & Selling Platform Connect cryptic / command page

Travel agents work more efficiently using Amadeus Mini Rules. No need to search through complicated fare rules Page 14 © 2010 Amadeus IT Group SA In Amadeus Selling Platform & Selling Platform Connect GUI

In Amadeus Selling Platform & Selling Platform Connect GUI Call centre agents save time interpreting fare rules and conditions. © 2010 Amadeus IT Group SA They can give travellers easy to understand information about fare restrictions. Page 15

In Amadeus Offers Mini Rules can be incorporated in the Offer Notice of Amadeus Offers. _ Travellers see the most important rules and restrictions _ Agents no longer need to © 2013 Amadeus IT Group SA gather fare rule information manually and change it into an understandable format Page 16

In Amadeus Dynamic Travel Documents Mini Rules can be incorporated in the itinerary of Amadeus Dynamic Travel Documents _ Travellers have a clear view © 2013 Amadeus IT Group SA of the fare conditions related to their ticket. Page 17

© 2013 Amadeus IT Group SA 4 Pricing & FAQ

Pricing Charge per net booking transaction Mini Rules through Amadeus Offers is included in Amadeus Offers pricing. Please refer to Amadeus Offers pricing policy for details. Page 19 © 2013 Amadeus IT Group SA Price applies to every net booking in activated office IDs

What information is contained in Amadeus Mini Rules? For a given pricing, Amadeus Mini Rules provides highlights by fare component of the most important rule information for the following filed categories: Category 5 – Advance reservation/ticketing Categories 6/7 – Minimum/maximum stay Categories 16/33/31 – Penalties/voluntary changes/voluntary refunds. When can Amadeus Mini Rules information be displayed? Amadeus Mini Rules can be displayed either at pricing time, following a pricing transaction or can be retrieved from a stored pricing record in a passenger name record. Amadeus Mini Rules can also be added to an Offer Notice within Amadeus Offers and an itinerary within Amadeus Dynamic Travel Documents. Can I change the display of Mini Rules text? Amadeus Mini Rules data is returned in a structured format that allows Web Services and API users to tailor the display of fare rule information. This unique feature gives you the ability to show only the data you want to display. Recommended text is provided by Amadeus but its use is not mandatory. What training is needed to use Amadeus Mini Rules? Amadeus Mini Rules is fully automated and has been designed to be as intuitive and user-friendly as possible. It is seamlessly integrated into existing workflows, so no specific training is needed. Support documentation is available in our e-Support Centre. ? Page 20 Full FAQ document available on request © 2013 Amadeus IT Group SA Frequently Asked Questions

© 2013 Amadeus IT Group SA For more information on Amadeus Mini Rules, visit www. amadeus. com or contact your local Amadeus representative Page 21

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