Allied Healthcare Professions Service Improvement Projects Regional Event

Allied Healthcare Professions Service Improvement Projects Regional Event Getting the most from your day

Outcomes of the day • to design your service improvement project to decrease waiting times • to write your action plan and establish how to measure your improvement • to understand the strategic purpose and build a sustainable network to support the improvement process • to learn some tools and techniques to progress your projects and share good practice in improvement Criteria for success: Service Improvement Project Profile 2

Model for Improvement What are we trying to accomplish? How will we know that a change is an improvement? project aims and targets measurement to show progress in relation to aims and targets What changes can we make that will result in improvement? Act Plan PDSA cycles - testing ideas before implementing changes Study Do 3 Copyright IHI 2000

How will you do this? Session Purpose Developing your idea • agree service area and initial design • decide where you need to ‘tool up’ Learning Sets • attend facilitated learning sessions to gather Complete Project Profiles • work as a team to complete your SIP Project Opportunity to showcase • share your SIP ideas with your peers to build Questions and next steps • ensure your are fully aware of the next steps tools and techniques profile using support of facilitators and local ‘experts’ up a ‘Community of Practice’ within your SHA for the AHP SIP Programme 4

Deciding on your Learning Sets Everyone will attend: • a) - turning data into knowledge and action You can choose two further topics from: • b) - project management • c) - process and service redesign • d) - influence and impact • e) - capturing and sharing outcomes • work as a team to identify your learning needs to ‘tool up’ to complete the Project Profile 5

Rules of engagement! • today is not about ‘pass’ or ‘fail’ • this is your learning opportunity to develop competencies – improved skills in communication, influencing, negotiating and presentation – sharper strategic thinking, and political astuteness – improved confidence including self-belief and self-reliance – application of tools and techniques for service improvement • everyone should participate – DH/local ‘experts/facilitators • work as SIP team not as individuals • timings are tight so please know where you should be and get there! • any immediate questions? Enjoy the day and Good Luck! 6

Lindsay Winterton Mobile 07801 376 011 e-mail: lindsay. winterton@frontlinemc. com