AIM or Opportunity Statement Template An opportunity exists

AIM or Opportunity Statement Template An opportunity exists to improve the ____________________________________ (name process, or area to work on) beginning with ______________________________ (beginning boundary, starting point) and ending with _____________________________. (ending boundary, finish point) This effort should improve ____________________________________ (key characteristics of area the team is working on) for the ________________________________ (customers, staff or those affected by the process under improvement) This process is important to work on now because ____________________________________ (what will it improve and for whom? ) The Baseline measurement is defined as the following metric: _________________________________________ (Indicate the metric’s starting point – current state)

AIM or Opportunity Statement An opportunity exists to improve the: Immunization Clinic Vaccinated Rate ____________________________________ (name process, or area to work on) beginning with : Patient Enters the Clinic ______________________ (beginning boundary, starting point) and ending with : Patient Leaves the Clinic_______________________ (ending boundary, finish point) This effort should improve: the patient flow for the clients visiting the Immunization Clinic ____________________________________ (key characteristics of area the team is working on) for the : Clients, Nurse, Support Staff, ______________________________ (customers, staff or those affected by the process under improvement) This process is important to work on now because: because of emerging competition (Wal. Mart, CVS, Rite Aide, etc. ) and because we want to provide good customer service. In addition, we want to have better use of our services and ultimately we want to increase the number of people who are vaccinated. It will impact our clients, internal staff, and community. ____________________________________ (what will it improve and for whom? ) The Baseline measurement is defined as the following metric: Increase the number of people vaccinated by 25 % (current baseline is 1, 000 people) and reduce wait time by 20% from a current average wait time of 30 minutes by January 31, 20 XX _________________________________________ (Indicate the metric’s starting point – current state)