Agrarian Society Industrial Society Service Based Society Experienced

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Agrarian Society Industrial Society Service Based Society

Agrarian Society Industrial Society Service Based Society

Experienced Base Society

Experienced Base Society

Experiences Services Goods Commodities

Experiences Services Goods Commodities

New Rules for the Experience Economy • Rule 1: Authenticity • Rule 2: Responsiveness

New Rules for the Experience Economy • Rule 1: Authenticity • Rule 2: Responsiveness • Rule 3: Customer Focused • Rule 4: Education Centered • Rule 5: Tell Your Story • Rule 6: Empower Other to Tell Their’s

How can we quantify what we do… • Determine Mission • Establish Guiding Principles

How can we quantify what we do… • Determine Mission • Establish Guiding Principles • Create Pillars for Success

Data: 2015 NFDA Cremation and Burial Report Link: http: //ht. ly/PPYCI

Data: 2015 NFDA Cremation and Burial Report Link: http: //ht. ly/PPYCI

* PBS Economics of the Funeral Industry Link: http: //www. pbs. org/pov/homegoings/economics-of-the-funeralindustry. php#. Vd.

* PBS Economics of the Funeral Industry Link: http: //www. pbs. org/pov/homegoings/economics-of-the-funeralindustry. php#. Vd. N 29 h. NVh. Bc

 • Cremation CAN have an effect on your cash flow • Look for

• Cremation CAN have an effect on your cash flow • Look for ways to add value to every service • Are there changes you need to make to stay competitive and serve the families in your market?

Data: NFDA Trends and Statistics Link: http: //nfda. org/about-funeral-service-/trends-andstatistics. html

Data: NFDA Trends and Statistics Link: http: //nfda. org/about-funeral-service-/trends-andstatistics. html

 • Owners are reaching retirement • Marketplace is changing • Creates an opportunity

• Owners are reaching retirement • Marketplace is changing • Creates an opportunity for you to grow & acquire

STRUCTURING THE DEAL

STRUCTURING THE DEAL

BUYING AND IMPROVING

BUYING AND IMPROVING

Live Oak Bank Lending Conventional Lending • Lend capital based on cash flow of

Live Oak Bank Lending Conventional Lending • Lend capital based on cash flow of the business, without being focused on the real estate value. • Lend capital based on 80 -85% of the real estate value, and no consideration for goodwill. • Lend on the goodwill of the business, therefore rewarding the seller’s hard work in building the business name and reputation. • If real estate value is not adequate to satisfy the sales price, the seller gains no credit for the business reputation, size, and performance.

Live Oak Bank Lending Conventional Lending • Longer term loans, no balloon payments, and

Live Oak Bank Lending Conventional Lending • Longer term loans, no balloon payments, and no loan covenants. • Shorter loan terms that include balloons, off-setting the lower interest rate offered. • All appraisal, environmental, and other costs are included in the loan proceeds. • Higher out-of-pocket cost for buyer and seller. • Simple loan structure that includes working capital and seller carry options to satisfy any required down payment. • Complex loan structure that can have as many as four loans to satisfy one request.