Agenda About Silver Touch Introduction Challenges faced by

Agenda • About Silver Touch • Introduction • Challenges faced by software companies • Silver ODC as a solution • Services included • Engagement model • Value proposition • Next step • FAQs • Q&A 2

About Silver touch • IT Domain experience of over 17 years • Founded and run by technocrats • CMMi-3, ISO 27001 and IS 9001: 2000 • 500+ technical staff • International presence with offices in US, UK and Netherlands • Technology alliance with Microsoft, IBM, Symantec, Red. Hat, Sonicwall, VM Ware, Cisco, Oracle etc. • 23000 man hours of software development experience 3

Introduction • Currently all countries are facing economy meltdown • Market place is filled with more and more competition • Technology is replaced by newer versions rapidly • Software companies can survive with innovative software products since service industry is becoming more competitive • US and Japan are no more Ace makers in technology innovations 4

Challenges faced by Software companies • Growing cost of development in economy slowdown • Product development life cycle remains same • Ever increasing operational cost • Daily newer technologies, platforms are introduced • Competition is becoming faster and smarter due to outsourcing • Increased cost of product support after sales (voice and text) 5

Silver ODC is a solution -a dedicated offshore development center by Silver Touch • 400% cost saving if not outsourcing at all • 60% cost saving over existing traditional outsourcing to India • No initial capital investment • State-of-the-art infrastructure facilities as world class software development lab • Flexible engagement models to make our clients most competitive • Faster roll out of software products before your enemy enters into market • Always ready for new technologies • Low cost of ownership and faster ROI • Cost effective solution for after sales support of product 6

Services included • IT Infrastructure setup and management • Office premises with world standard office desks and chairs • Communication facilities like IPBX, Webcams, Video conferencing etc. • Strategic resource planning and management (incl. HR Policies, Retention policies) • Project execution as per quality processes • SEO/SEM services for software products • Marketing support like Mail campaigns, Mail blast from mailing servers • Training 7

Silver ODC facilities • 10 mbps broadband internet connectivity • Desktops and servers with latest configurations from IBM/HP/Dell • Desks and chairs are of world standards • Fully automatic temperature controlled work environment • Noise free offices • Conference room • Private cabins for internal use for clients • Cafeteria • Video conferencing • Print, Scan, Fax machines, complete office supplies • Biometric security doors at office premises and server rooms 8

Engagement model • Build - Operate - Own - Transfer Investment options • Solely Owned • Joint Venture 9

Value proposition • Initial Fix Investment ü One time setup cost of IT Infrastructure(Infra. is owned by client) ü One time setup, installation cost of internet connectivity ü One time agreement sign up cost for office premises • Operational Cost ü ü ü ü Payroll processing Utility payments Office rent Administration expenses Data Management and support Employee welfare Recruitment cost etc. • Contingency Cost • Incidental Services: (Optional) Silver touch charges only 30% margin on Operational Cost. 10

Generally our clients asks – • What is the preferred size to start ODC in India ? • What is the minimum size of space of office premises allotted in Silver ODC ? • What is the lead time for Silver ODC to become fully functional ? • How much min. investment is required for such a defined size for ODC ? • How much is the minimum contract period for Silver ODC ? • Who will own all employees of Silver ODC ? • Who will own IT Infrastructure at the time of contract termination or completion ? 11

Steps to start your ODC • Fill up our requirement gatherings sheet for ODC requirement • We will understand your requirement in detail and make approach paper • Based on final approach paper we will submit detailed proposal for your ODC • Your fully functional ODC will be setup and ready for kick off 12