Aetna International Secure Member Website 1 Log in
Aetna International Secure Member Website 1
Log in MOFA dedicate page at: www. aetnainternational. com/ksamofa Click on ‘Member’ link in the top corner under Secure Login/Registration 2
If you have not registered please choose ‘Register for online access’ Member/Registration 3
Choose ‘Aetna International Member’ from the drop down box Member/Registration 4
Member ID: Enter your “W ID Number” Found on your Aetna International ID Card. Temporary Password: Follow Instructions in the tooltip (little blue i) Following the verification of your Member information, you will be asked to create a User Name and permanent Password Member/Registration 5
Username/Password requirements User names • must be between 8 and 40 characters • must include at least one letter • must include at least one numeral • may include special characters (e. g. , $, @, #, %) Passwords • are case sensitive • must be between 8 and 20 characters • must include upper and lower case letters • must include at least one numeral • may include special characters (e. g. , $, @, #, %) • may not contain your user name, first name, last name, member id, or the answer to your security question Member/Registration 6
Once registration is complete, members will be able to login to the website with the user name and password they have created. Member/Login 7
Welcome screen. Main navigation is on the left side and the detail information is provided for each section in the middle of the page. Customised/Personalised content is showing on the right side. Secure Member Home 8
Find Healthcare: Includes links to the direct-settlement lists, International Doctor Directory and information about the IHAT team with a link to team contact details. Use Doc. Find link to search for U. S. providers Find health care 9
Search query pre-populates facilities in the city you provided in your registration but you have the ability to search for providers in a different city or country. Here you can also submit a request for a facility that is not included in the list. Find health care 10
The claims centre includes two functions: • search claims and view claims status; and • submit claims online. Claims center 11
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