Aeonix Ingate Role in Enterprise 1 What is

Aeonix & Ingate Role in Enterprise 1

What is Aeonix? A Unified Communications Solution delivering……. Telephony Contact Center Voice Mail UM Video Audio Handsets Collaboration 2

Aeonix UC&C Solution Unified Communications & Collaboration solution Software based solution Standards based platform Centralized licensing Unified Administration Non Proprietary device support Mobility Sea. Mail ACC 3

Aeonix Value Proposition UC&C solution designed to meet current and future challenges of distributed organizations Scalability – 25 k users Resiliency Open Architecture Simplicity Lowest total cost of ownership (TCO) possible with minimal IT resources required 4

Aeonix - Distributed, Cloud, VM Remote Office Small Remote Office Headquarters Remote Office 5

Aeonix – High Availability Remote Office Small Remote Office Headquarters PSTN Network Connection Fails Server Fails End Points points register with Remote Survivable Node default server Remote Office 6

Aeonix – High Availability Remote Office Small Remote Office Headquarters Database Replication Real-time update Active/active survivability Remote Office 7

Aeonix - Scalability Currently - Up to 25, 000 Users R 3. 0 - Up to 100, 000’s Users One Server – Up to 5, 000 Users One software for all sizes (users & sites) 8

Building Blocks The Aeonix Technology Stack 9

Aeonix - High-Performance Software Platform Mobility Applications (UC, VM, UM, ACD, Reporting, etc. ) PSTN GW SIP Unified Administration Communication Platform 10

Aeonix - High-Performance Platform Mobility Applications (UC, VM, UM, ACD, Reporting, etc. ) PSTN GW SIP Unified Administration Communication Platform 11

Aeonix Server Properties Standard database Linux operating system Software License Recommended Platform COTS (Custom off the Shelf) servers Dell R 2 xx-6 xx 8 G RAM Dual Drive Processor Customer provided or Tadiran provided Virtualization One Server for all Applications (VM Ware or Hyper V) 12

Session Border Controller - Ingate ITSP Ingate SIParator SIP Web Aeonix LAN Ingate SIParator PSTN WAN 13

Ingate SIParator - SBC The Ingate SIParator manages the protection and communications with outsourced applications. SIParator can be software running on a server or it can be an appliance SIParator Delivers : Session-aware access control for signaling and media Security encryption devices Protection against Dos/DDos attacks & overloads Topology hiding, privacy and VPN separation Fraud prevention deep packed inspection enables protection against malicious or annoying traffic CAC - Call Admission Control Monitoring and reporting Failover 14

Aeonix - High-Performance Platform Mobility Applications (UC, VM, UM, ACD, Reporting, etc. ) PSTN GW SIP Unified Administration Communication Platform The Data Interface / Transport layer 15

Full SIP Handset Portfolio T 320 P T 41 T 328 P T 322 P T 42 G T 46 G EXP 39 T 48 G VP 530 16

Failover and Fallback Aeonix signals SIP telephones on server failure SIP telephone registers to new Aeonix server or Ingate SIParator Call continue without interruption 17

Extended SIP Features (ESF) SIP handles calls uninterrupted By default, does not handle extended features Agent Feature (Log. In/Out, Release, Calls Waiting, etc) HELP Record on Demand Call Forward while on a call Developed handling messages to SIP telephones Problem, local security and remote firewall Ingate SIParator allows ESF to work for remote telephones 18

Security Usage of Session Border Controller and Security Protocols Encrypted Signaling using TLS GW Media Encryption using SRTP SBC VPN DMZ Internet GW 19

Aeonix Infrastructure - Summary Phones Local LAN SBC Aeonix UC Platform Gateways Sea. Mail ACC PSTN ITSP 20

Aeonix - High-Performance Platform Mobility Applications (UC, VM, UM, ACD, Reporting, etc. ) PSTN GW SIP Unified Administration Communication Platform Support for HTML 5 and Web. RTC Bring new functionality to enterprise 21

Dispatch Console – HMTL 5 based Application for Control of remote sites Quick response and fast call divert in an emergency Two telephone support Barge-In to calls (Zone page) Group division Integration with CCTV systems 22

Aeonix Dispatch Console 23

ACC – Aeonix Contact Center Integrated Contact Center Wide selection of Graphical and Tabular report templates 24

ACC Delivers Unique Solutions Aeonix CSTA/TAPI IVR Engine FOD WEB Web. RTC Ingate SIParator 25

Web. RTC support Contact Centers will expand Web. RTC for the following: Video and audio from company web page Clear call recording and analytics No longer restricted by PSTN codecs Security Intelligence from website browsing Viometrics with certificate Agent efficiency Real-time speech analytics (keywords) Less time on call by agent 26

Summary Aeonix UC&C is expanding SIP functionality in the enterprise Ingate SIParator provides key elements with the Aeonix Security Flexibility Scalability Resiliency 27

Thank you. 28