Admissions Management Services Admissions Management Services Presented By

Admissions Management Services

Admissions Management Services Presented By Michelle Migliardi Tony Vallejo

The Business of Admissions Management Services (AMS) • Admissions Management Services (AMS) assists supported program offices with the acquisition of all documentation required for submission by an applicant in order to initiate, follow-up, and complete their application record.

The Business of Admissions Management Services (AMS) • AMS strives to maintain accurate admission records for supported program offices, which are updated within a 24 hour turnaround time. AMS’ goal is to provide those program offices with completed applicant files for admission review.

History of Admissions Management Services (AMS) 2011 Health Professions Division 2009 Abraham S. Fischler College of Education 2012 -2014 Undergraduate Admissions

AMS-Supported Programs • Health Professions Division o All Programs in 7 of the 8 Colleges • Abraham S. Fischler College of Education o o Doctor of Education International Teacher Education Program (ITEP) All programs follow the AMS model, based on established program policies and procedures.

AMS Process New Applications Imaged Documents Systematic Follow-ups Quality Control

AMS Process Follow-up New Applications • • Daily New Application Reports Review All Documents Check Orphans Update Transcripts Update Checklist Update Status Code Ready for Review or Complete File • Make Introductory Call • • • Daily Follow-Up Reports Review Documents Check Orphans Update Status Code Ready for Review or Complete File • Make Follow-up Call Quality Control • Maintain Accurate Records • Program Office Status Change • Call Center Updates Imaging Updates • • • Daily Imaging Reports Review Documents Update Checklist Review Status Update Status Code Ready for Review or Completed File

AMS Tools

AMS Recruit Process

Program Fact Sheets https: //www. nova. edu/portal/ess/fact-sheets/index. html

Program Fact Sheets General Program Information

Program Fact Sheets Admission Requirements

Program Fact Sheets Detailed Program Information

Imaging Databases http: //novaxl 1. nova. edu/c 2 s/uxl/jsp/signon. jsp/

Imaged Record Listing

Automated Email Web. STAR

Automated Email Recruit

Duplicate Record Searches • General Search (GUISRCH) o o Email Phone • SSN/SIN Alternate I. D. Search (GUIALTI) o o Name Social Security Number • Person Search (SOAIDEN) o Name

Duplicate Record Searches

AMS 2017 Productivity Applications Processed Documents Reviewed Follow-Up Calls Duplicate I. D. s 21, 080 207, 385 18, 596 895 Missing Signature/Email Contact 4, 219 AMSQC Emails 7, 560

AMS 2017 Monthly Volume AMS Monthly Volume 16000 14000 12000 10000 8000 6000 4000 2000 0 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

AMS in Comparison to University Application Volume

Impacts on Prospective Students • If application checklists are not updated in a timely manner or accurate: o o o It could cause an applicant to miss a program deadline and not be admitted into the program. It will cause delays in the applicant’s file being reviewed. It will cause delays in an applicant being fully admitted and financial aid being disbursed.

Areas of Student Impact • The Office of Student Financial Assistance • Transfer Evaluation Services • Systems • Office of the University Bursar • Office of the University Registrar • University Call Center

Areas of Student Impact • Health Professions Division Admissions • • Abraham S. Fischler College of Education Academic Advisors Office of Undergraduate Admissions Office of International Students and Scholars (OISS) • Recruiting • Marketing

Email Aliases • Graduate Assistance amsqc@nova. edu Any correspondence for updates to records serviced by AMS, including documents received from applicants. • Need Access? epssystems@nova. edu

Contact Information David Tyree Director, Enrollment Processing Services Phone: Ext. 27431 Email: tyreed@nova. edu Michelle Migliardi Supervisor, Admissions Management Services Phone: Ext. 27464 Email: mm 2674@nova. edu

Name three parts of a Fact Sheet. A. General Program Requirements B. AMS Requirements C. Admission Requirements D. Detailed Program Information E. Accreditation F. A, C, and D G. B, C, and E

AMS places outbound calls to all applicants who submit an application. A. True B. False

Which of these programs does AMS support? A. All university programs B. Health Professions Division and Abraham S. Fischler College of Education C. Health Professions Division, H. Wayne Huizenga College of Business and Entrepreneurship, and College of Engineering and Computing