Address All of Your Disaster Recovery Needs Physical

Address All of Your Disaster Recovery Needs: Physical, Virtual & Cloud With IBM Jordan Shamir Associate Offering Manager IBM Watson & Cloud Jason Proctor Solution Specialist IBM Orchestration & Cyber Resiliency

Resilience or Resiliency [ri-zil-yuh ns, -zil-ee-uh ns or ri-zil-yuh n-see, -zil-eeuh n-see] Noun The power or ability to return to the original form, position, etc. , after being bent, compressed, or stretched; elasticity. Resiliency > Recovery Zerto. CON 2018 / May 22, 2018 / © 2018 IBM Corporation

Business Resiliency Services Resiliency is a Business Priority Triggered by the Need for “always on” Service, and Data Protection 1990 s 1980 s Early 2000 s Distributed Computing E-Business Centralized Mainframes Late 2000 s Smarter Planet 2016+ Early 2010 s Cognitive Era CAMS Cloud Personal Computer Client / Server Internet TCP / IP Social Business Big Data Mobile & Analytics Hybrid Cloud environments Predictive, Orchestrated & Cyber Resiliency Increasing Complexity Systems Integration Services Integration Technology-Led Practitioner-Led RTO Trend Recovery Trend “Current Wave” Wave 1 Wave 2 Wave 3 Current Wave Weeks to Days to Hours to Minutes to ZERO Downtime Infrastructure Recovery Data Center & IT Infrastructure Cloud Recovery Data Center & IT Infrastructure Resiliency for Business Process, Application, Data & Compute Software-Defined Resiliency Zerto. CON 2018 / May 22, 2018 / © 2018 IBM Corporation More “granular” or modular

Hybrid IT environments are increasing IT DR complexity 75% Nearly 75% of enterprises mix private and public clouds with onsite data centers. >50% of executives surveyed describe their IT environments as highly complex. >66% cite complexity and many interdependencies as the leading application recovery challenge. Source: IBM/Forbes Insights survey of 153 executives at large enterprises worldwide, 2017. Zerto. CON 2018 / May 22, 2018 / © 2018 IBM Corporation 4

Percent of surveyed executives who say there is a direct link between IT disruption and lost revenues & damaged reputations 65% Source: IBM/Forbes Insights survey of 153 executives at large enterprises worldwide, 2017. Zerto. CON 2018 / May 22, 2018 / © 2018 IBM Corporation 5

Organizations Must be Always on when Disruption Strikes or Opportunities Arise Cyber attacks on the rise highlight the need for preparation Top 5 causes of cyber disruptions 1 61% Phishing and social engineering Key Cyber Resiliency Concerns of IT and Security Executives and practitioners 2/3 68% Lack ability to remain resilient in the wake of a cyber attack 66% Insufficient planning and preparedness are top barriers to cyber resilience 75% Ad-hoc, non-existent, or inconsistent cyber security incident response plan 45% Malware 37% Spear-phishing attack 24% Denial of service 21% Out-of-date software Sources: 1 Ponemon Institute 2017 Cost of Data Breach Study: Impact of Business Continuity Management ibm. biz/Ponemon. BCM 2 IBM/Forbes Insights survey of 153 executives at large enterprises worldwide, 2017. 3 “Business Continuity Institute Cyber Resilience Report 2016, ” BCI, June 2016. Zerto. CON 2018 / May 22, 2018 / © 2018 IBM Corporation 6

By 2019, successful ransomware attacks will double in frequency year over year, up from 2 million - 3 million in 2016 2 X Source: Predicts 2017: Business Continuity Management and IT Service Continuity Management, ” Gartner, Nov. 15, 2016. Zerto. CON 2018 / May 22, 2018 / © 2018 IBM Corporation 7

Attacks are becoming more costly and more likely $3. 62 million $4 billion Average total cost of a data breach in 2017 Estimated global cost of Wanna. Cry attack $310+ million 1 in 4 Cost impact for one company impacted by Not. Petya Odds of experiencing a data breach over next two years Zerto. CON 2018 / May 22, 2018 / © 2018 IBM Corporation 8

Solutions • IBM Cloud • IBM Services Zerto. CON 2018 / May 22, 2018 / © 2018 IBM Corporation 9

IBM Offerings with Zerto: Enterprise DRaa. S * Zerto on IBM Cloud Infrastructure as a Service * IBM Services Data Availability as a Service Managed Services Orchestrated DRaa. S IBM Cloud Zerto* inside IBM Cloud Migration Factory Zerto. CON 2018 / May 22, 2018 / © 2018 IBM Corporation * Workload and Cloud Migrations

Zerto and IBM DR Solutions- Complete Enterprise Data Protection IBM Resiliency Orchestration Software Lifecycle Approach to Recovery • • • Disaster recovery readiness on-premises, hybrid or multi-cloud, including IBM Cloud Complete DR for enterprise environment : Physical and Virtual Servers Simplified, single dashboard for all disaster recovery operations Smarter automation for significant time and resource savings Reduced complexity and risk Zerto. CON 2018 / May 22, 2018 / © 2018 IBM Corporation

Why IBM Cloud Zerto. CON 2018 / May 22, 2018 / © 2018 IBM Corporation 12

IBM Cloud is Exploding! https: //www. forbes. com/sites/bobevans 1/2017/07/28/ibm-beats-amazon-in 12 -month-cloud-revenue-15 -1 -billion-to-14 -5 -billion/#799 e 184539 d 6 Cloud Providers in Gartner’s DRaa. S Magic Quadrant 2017 Zerto. CON 2018 / May 22, 2018 / © 2018 IBM Corporation • 11 of the CSPs in the Gartner MQ use Zerto • 3 of the 5 leaders use Zerto

IBM Cloud for VMware Solutions Portfolio Zerto. CON 2018 / May 22, 2018 / © 2018 IBM Corporation …and Adjacent Technologies: Blockchain, Cognitive, IOT and AI

Zerto on IBM Cloud • Benefits • Single Click Deployment from the IBM Cloud for VMware Portal • Deployed on a VMware Cloud Foundation or v. Center Server for IBM Cloud environment • Customers choose how to size their DR environment, whether an exact replica, or over-provisioned for cost efficiency • Customer has full access to their Cloud v. Center -- Full Bare Metal & Hypervisor Access • Customer does not pay for inter-cloud backbone • Flexible RPO & RTO options • Offered as an add on to any new or existing Cloud Foundation or v. Center Server offering Zerto. CON 2018 / May 22, 2018 / © 2018 IBM Corporation 15

Global Data Centers Deploy in 60+ data centers and growing. Zerto. CON 2018 / May 22, 2018 / © 2018 IBM Corporation

IBM is… #1 Operator of VMware workloads in the World Zerto. CON 2018 / May 22, 2018 / © 2018 IBM Corporation #1 VMware SISO partner #1 VMware NSX customer and business partner #2 VMware v. SAN customer and business partner 17

Benefits of Zerto on IBM Cloud Bare Metal Access Physical and Virtual Full Hypervisor and Bare Metal access, which enables unmatched control of their Cloud infrastructure and Zerto Orchestrated DRaa. S provides an “one stop-shop” for Disaster Recovery and IT Resiliency Intra-Cloud Network Backbone Access to IBM Cloud’s network backbone that provides the customer the ability to transfer data to other IBM data center easily and without cost Zerto. CON 2018 / May 22, 2018 / © 2018 IBM Corporation Multi-Cloud Replicate between IBM Cloud, AWS, Azure, On-Premise and other Clouds

IBM Resiliency Orchestration Zerto. CON 2018 / May 22, 2018 / © 2018 IBM Corporation 19

IBM Resiliency Orchestration Not just Automation but Lifecycle Intelligence 75% reduction in people resources for application failover and recovery Deploy best practices DR workflow 60% Compliance & deviation Reports reduction in DR test time Real-time RPO & RTO 50% reduction in dependency on experts Zerto. CON 2018 / May 22, 2018 / © 2018 IBM Corporation “Pre-Flight” Checks Out-of-box DR Tests Automated application Recovery 20

Clear dashboards and reports for continuous monitoring and visibility Executive Dashboard + Application wise summary of Recovery Readiness + Events requiring attention + RPO and data lag meter + Recovery workflows that are active Zerto. CON 2018 / May 22, 2018 / © 2018 IBM Corporation 21

Application aware Recovery Orchestration Recovery Action Library (RAL) for easy automation Success/Failure paths for handling of errors Fork/Join for parallel execution 22 Zerto. CON 2018 / May 22, 2018 / © 2018 IBM Corporation

Nearly 500 predefined patterns for efficient implementation Orchestrate the complete stack Application Database Network OS Application environment, startup, shutdown RPO, Dump and Apply, Health Failover—DNS, NAT, Net. Scalar Health, bring up, shutdown Recovery Automation Library Patterns Platforms Applications Replication + + + Web. Sphere, Web. Logic, IIS + SAP + MQ Server + Oracle + MS SQL Server + IBM DB 2 + Postgre. SQL + My. SQL + MS Exchange + Zerto + IBM Global Mirror, SVC + Net. App Snap. Mirror + EMC SRDF, Recover. Point + HP Continuous Access + Hitachi True. Copy/UR + Database Native Replications + + + Replication/ storage Health, data lag, start, stop, split/join Cloud Create/start/stop instance, provision storage, network, security groups Zerto. CON 2018 / May 22, 2018 / © 2018 IBM Corporation + Linux Windows AIX, HP UX Solaris IBM Mainframe IBM AS/400 Oracle Exadata VMware, Hyper-V IBM Cloud, AWS

Orchestration & Automation • Protect complete multi vendor environment • Execute an unplanned DR drill, anytime Image Area • Reduce time and people to execute DR drills • On-time reporting to regulators and auditors • Reduce DR solution deployment and documentation maintenance time Zerto. CON 2018 / May 22, 2018 / © 2018 IBM Corporation Source: https: //www-01. ibm. com/common/ssi/cgi-bin/ssialias? htmlfid=BUC 03048 USEN& 24

Cyber Resiliency Framework • Identify the Cyber Resiliency Plan • Protect by discovering vulnerabilities before they are exploited • Detect unknown threats with advanced analytics • Respond to cyber outbreaks • Recover access to critical data and applications Cyber Resiliency lifecycle based on the industry standard NIST Cybersecurity framework Zerto. CON 2018 / May 22, 2018 / © 2018 IBM Corporation

Two Cyber Resiliency Solutions for Cyber Incident Recovery for Platform Configuration This solution provides recovery against cyber attacks that corrupt the configuration and alter the behavior of data center platforms including network devices, storage devices, virtual devices and servers. The solution replicates the configuration data of these devices and servers into IBM immutable storage located in IBM public cloud or IBM Resiliency Data Center, and alerts Release: July 2018 the user when there is a suspicious change in configuration data and rapidly restores the original configuration to the impacted devices(s) or servers based on policies Cyber Incident Recovery for Applications/Data Release: July 2018 Zerto. CON 2018 / May 22, 2018 / © 2018 IBM Corporation This solution provides recovery against cyber attacks that corrupt the data itself. The solution replicates the data from servers and storage using copy data management products, with an air-gap mechanism, into IBM immutable storage located in the DR site of the customer and maintains multiple readonly PIT copies. When there is a cyber outage, it presents options to user to select the right copies to be restored and rapidly restores them on to DR compute infrastructure and DR storage infrastructure. Upcoming Feature

Conclusion Zerto. CON 2018 / May 22, 2018 / © 2018 IBM Corporation 27

Osram Licht: IBM Cloud & Zerto • Transformation by gaining agility and pursuing a multi-cloud strategy • Migrated all virtualized workloads using Zerto -- successfully completed cutover time • Business Continuity providing unmatched Disaster Recovery RTO & RPO times “Our multi-cloud strategy gives us the agility to react fast to new demands as we continue our journey in becoming a hightech company. ” —Dr. Claus Ebner, Global Head of IT Infrastructure & Operations, OSRAM “We selected IBM because of their strong SAP Platform-as-a-Service cloud service solution and their capacity to support a large carve-out project. ” —Martin Daigneault, Global Head of IT Processes & Applications, OSRAM https: //www. ibm. com/case-studies/osram Zerto. CON 2018 / May 22, 2018 / © 2018 IBM Corporation

IBM – Perfect for Enterprise IT Resiliency Multi-Tenant Single Tenant Services Global Presence • 55+ Data Centers • Low cost option • Provides isolation • Full Managed Services • Ideal for Small and Medium Businesses • Appeals to Enterprise customers • Professional Services • Global Private Network Backbone • Various storage options • Automated provisioning • Partners • Low Latency • Flexible • Various storage Zerto. CON 2018 / May 22, 2018 / © 2018 IBM Corporation 29

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Major challenges exist in achieving business continuity goals 1 2 3 4 Dynamic environments thwart application recovery activities Outdated runbooks are common Testing disrupts organizations There is an overreliance on manual processes Source: IBM/Forbes Insights survey of 153 executives at large enterprises worldwide, 2017.

Elevate DR Processes from Automation to Orchestration Complete DR lifecycle automation Software-defined resiliency Intelligent workflows Single dashboard for DR monitoring and management

Overlays Existing Technologies Provides Lifecycle Approach

Technology-Led Approach driving Efficiency From: To: Benefit Minimal RTO and RPO visibility except during tests/drills Dashboard for continual monitoring and predictions of RTO and RPO Help reduce risk and increase Manual, error-prone operation of DR processes and run-books Intelligently automated run-books and processes with predefined patterns for efficient implementation Help simplify DR process Complex approaches resulting in longer recovery times and resource intensity Simplified solution using 400+ recovery automation library patterns reducing the recovery times and resources Help reduce deployment time, recovery time, operating costs Manual DR testing/drills Using technology to orchestrate automated test plans and failovers Help simplify exercises Managing DR and resiliency at the business process and application level through intelligent workflow management Help increase availability of business applications Traditional DR focused at IT infrastructure level only visibility and accelerate DR testing

Did you know? 1 in 3 72% of companies have experienced an IT outage in the last year companies has declared a disaster in the past 5 years. 70% of failures cause data corruption 37

The financial impact of application downtime is significant, especially for the large enterprise. The Cost of Downtime The average total cost of unplanned application downtime is $1. 25 - $2. 5 billion annually for Fortune 1000 companies. Enterprise Requirements Organizations need the ability to recover from any type of disruption whether it is a natural disaster, hardware failure or ransomware attack 50% of organizations have inadequate DR plans to survive a disaster

Cloud strategy is taking hold in Enterprise IT 90% of enterprises use some type of Cloud 85% of Enterprises have a multi-cloud strategy 39

Protect, Transform & Innovate Continuous Availability Workload Mobility Outages & Disruptions Infrastructure Refresh Ransomware Attacks Consolidations & Migrations Data Protection Testing & Dev. Ops Multi-Cloud Agility Cloud Integration Think 2018 / IBM Cloud and Zerto Tek. Talk / Mar 19, 2018 / © 2018 IBM Corporati

Zerto IT Resilience Platform Enterprise-Class, Software. Defined Workload Mobility Hypervisor-Based Continuous Data Protection Journal Based Recovery Rewind & Recover to the Second RTO = Minutes Prove Compliance Private, Hosted, Hybrid, Public & Multi-Cloud Migrations, Recovery, and Long-Term Retention Block-Level Replication Infrastructure Agnostic Non-Disruptive Testing with Compliance Reporting and Reminders RPO = Seconds Application Consistency Groupings Remote Analytics and Reporting IT Resilience Platform CONFIDENTIAL FOR INTERNAL USE ONLY

Highlights and Features — Automation — Cost effectiveness — Security — Scalable — Performance “Combination of Zerto’s rich feature set with data recovery in minutes and IBM Cloud’s ability to auto deploy Zerto in a security-rich and scalable environment makes it a great option for customers. ” “IBM Cloud backbone helps keep data replication cost low, while the multiple storage options allow for performance and pricing flexibility. ”

IBM Cloud Provides More Than Typical Public Cloud Capability IBM Cloud Amazon AWS Microsoft Azure Shared multi-tenant virtual infrastructure Table stakes for workloads that are rapidly provisioned and released Non-shared single-tenant virtual infrastructure For workloads requiring predictable performance or more stringent security Bare metal (non-virtual) infrastructure For workloads requiring highest performance, security, manageability etc. . Mix virtual and Bare metal infrastructure For flexibility in deployment Virtual Private Cloud Logically isolated section of cloud in a virtual network you define Build your own Hosted Private Cloud Ultimate control over configuring and managing your infrastructure Unlimited datacenter-to-datacenter networking For replication, backup, failover etc. . Transparency from topology to hardware For control, security and compliance True Hybrid Cloud deployment Capability comparison based on vendor services publicly available as of 2/16/2015. 1) bit. ly/SLVirt. Svrs, goo. gl/Pntz, goo. gl/FDr. Gi. R, http: //goo. gl/CVcmmf 2) http: //bit. ly/SLBare. Metal , http: //goo. gl/t. V 29 n, http: //goo. gl/2 u. Pm. YQ 3) http: //bit. ly/1 p. Jz. Dvv, http: //goo. gl/EUGR, http: //goo. gl/Gg 6 m. KC 4) http: //bit. ly/1 j. Lfpe. N, http: //bit. ly/1 qug. WLM 5) http: //bit. ly/1 s. BRPu. G, http: //goo. gl/vt. YE, http: //goo. gl/X 55 PRT 6) http: //bit. ly/1 s. BSc. Fn, http: //bit. ly/Ta 0 Fz 7 43