ACTUALS FINDINGS AND RECOMMENDATIONS Immersion 2008 2009 October

ACTUALS, FINDINGS AND RECOMMENDATIONS Immersion 2008 -2009 October 29, 2008

Research Direction � � � Tools Support Collaboration Interface Increase Number of Authors

Research Process � Three Audiences � Previous Authors � Potential Authors � End-Users � Collection Methods � Usability Test � Surveys � Workshop Observation � Interviews � Extent Data Search � Tools

Webshop User Test � Immersion Students built their own Webshops � Conducted to Empathize with Previous Users � Ask pertinent and intelligent questions while collecting data � “Fresh eye” perspective � Observations � Formatting � Video and Graphics � Time to create a Webshop

Collaboration � 5 out of 13 respondents have collaborated to create Webshops. � Respondents who have collaborated have done so by meeting face-to-face and by email. � 10 out of 12 indicated that they would be interested in collaborating.

Actuals

Support � 85% of the training received has been in the form of “cheat sheets” and 46% said face-toface � Staff stated that there are very few directions within the template system

Technology � Currently previous authors use Smart. Boards, Power. Points, videos, and LCD projectors when delivering face-to-face training. � 85% of the authors surveyed considered themselves advanced or expert users of MS Word and Power. Point, but most rated themselves as less than proficient in the use of other tools.

Current technology levels

Interface � � � Previous Authors stated that the templates are easy to use. They like the consistency of the templates and the ability to cut and paste. Not being able to track how many people are actually viewing the Webshops is a concern Time consuming Current template system has limited media options. Text heavy.

Specific Formatting Concerns � � “There’s no way to view what you’re creating while your working on it. ” Reordering slides � screen � � reloads with each move HTML required Time outs Saving Tables and graphics not uploading correctly

Potential Authors � 1 out of 5 people said they had attempted to create Webshops � New staff who have not received training on building Webshops � Time restraints are a barrier

End-Users � 6 responses � 4 teachers � 2 parents � � Have not used T/TAC Online Training (Webshops) Confusion about how to view Webshops � Difficulty � signing in All respondents had used an online learning system before

OPTIMALS What people really want to create effective Online Training…

In Terms of Delivery Preferences: 1. Simulations and demonstrations 2. Video/ Self-running Power. Point Presentations 3. Audio 4. Assessments

In Terms of Support Preferences 1. Assistance from an experienced user 2. A formal training workshop Things to Consider: � How to Guide � Online Help Menu � Video Tutorial

Other Optimals � � � Remove HTML barrier for basic formatting -Many feel it should be automatic -If it must be incorporated, there should be help within the system Accessibility compliance throughout the templates -Make tags, descriptions easier to include -Use a transcription software for videos Incorporate e-learning environment -Add interactive e-learning tools

Based on our Data � � You were RIGHT! -Templates need to include videos and audio. -Templates should be more dynamic and use current technologies. -Accessibility is EXTREMELY important. Please consider… -A formal training platform for creating Webshops -Staff members embracing Social Networking (Web 2. 0) and e-learning (learner collaboration)

Webshop Tools

Webshop Tools � Adobe Presenter � � Camtasia � � Power. Point add-on Add audio voice-over, evaluations, interactivity elements Has multiple 508 compliant issues Screen recording software Export to multiple formats Video-editing interface Adobe Captivate � � � Screen recording Simulations Creates Flash media Import Power. Point Presentations Will need to train staff on complexity

Webshop Tools � Lectora � Create digital, book like instructional models � Can be used to create Course Management System � Incorporates Flash to allow interactivity � Incorporates graphs, video, Power. Point � Produce. exe and HTML file � Podcasting � Syndicated and distributed Source of media � File distributed via web feeds � Use in conjunction with media creating software

Performance Support Needs � � � Translate face-to-face training to e. Learning Formatting and functionality of T/TAC Online and Webshops Staff’s access to and use of mediadevelopment tools The appeal of training to end-users Methods of communication between staff and learners The number of staff creating webshops

Recommended Design Directions 1. Recommend tools and provide support that meets the staff's needs effectively and efficiently 2. Make the process of creating Webshops more efficient by updating the template interface 3. Design an “ideal Webshop” that demonstrates what good interactive training looks like and how to develop it using our recommendations and designs 4. Research and develop a system of interaction between: � � � T/TAC staff collaborating on projects T/TAC staff and the learners using Webshops Different end-users of T/TAC Online

Questions or Comments?