Active Listening What is active listening l Process

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Active Listening

Active Listening

What is active listening l Process of attending carefully to whatever you are listening

What is active listening l Process of attending carefully to whatever you are listening to. http: //en. wiktionary. org/wiki/active_listening

The Active Listening Process l If we can’t hear, we can’t listen ¡Noisy environments

The Active Listening Process l If we can’t hear, we can’t listen ¡Noisy environments interfere with our ability to hear ¡To remedy problem: lask the speaker to speak louder lmove to a quieter location http: //www. ehow. com/how_5171480_actively-listen. html

Interference with listening l Boredom ¡ reframe outlook by withholding judgment ¡ think about

Interference with listening l Boredom ¡ reframe outlook by withholding judgment ¡ think about what can learn from the speaker l Prejudice (thinking message is unimportant or believing the speaker misguided) ¡ reframe outlook by withholding judgment ¡ think about what can learn from the speaker l Emotions (particularly anger) ¡ Take a break to relax ¡ Refocus before attempting to listen again http: //www. ehow. com/how_5171480_actively-listen. html

Understanding a speaker's message l Key component in the active-listening process ¡If can't make

Understanding a speaker's message l Key component in the active-listening process ¡If can't make sense of the speaker's statements --ask questions ¡Asking questions fosters understanding & keeps focus on what's being said http: //www. ehow. com/how_5171480_actively-listen. html

Respond to the speaker l Give observable feedback l Ask questions l Paraphrase what

Respond to the speaker l Give observable feedback l Ask questions l Paraphrase what the speaker has said l Respond nonverbally ¡eye contact ¡body orientation ¡posture http: //www. ehow. com/how_5171480_actively-listen. html

Remember what was said l Take notes on the gist of the statement l

Remember what was said l Take notes on the gist of the statement l Not only does the act of writing reinforce memory, but you'll also have a record of what was said. http: //www. ehow. com/how_5171480_actively-listen. html

Barriers to Active Listening l Information overload ¡We give too much information in a

Barriers to Active Listening l Information overload ¡We give too much information in a speech or presentation l Audience Preoccupation ¡As speakers we have the duty to know, or at least understand, our audience. http: //ezinearticles. com/? Presentation-Audiences---5 -Barriers-To-Active-Listening-And-How. Public-Speakers-Overcome-Them&id=1053385

Barriers to Active Listening Con’t l Think Ahead ¡ We need to build structure

Barriers to Active Listening Con’t l Think Ahead ¡ We need to build structure and organization in our speech. ¡ If the eyes glaze over, then there's something wrong with our presentation. l Noise ¡ Not all our public speaking will be in a rarefied auditorium with pitch perfect acoustics ¡ Speak up, tone up and emphasize the key points. http: //ezinearticles. com/? Presentation-Audiences---5 -Barriers-To-Active-Listening-And-How. Public-Speakers-Overcome-Them&id=1053385

Barriers to Active Listening Con’t l Audience Exhaustion ¡We should be alert to the

Barriers to Active Listening Con’t l Audience Exhaustion ¡We should be alert to the audience's physical tiredness ¡Be ready with some participative exercises, change the pace or use more multimedia http: //ezinearticles. com/? Presentation-Audiences---5 -Barriers-To-Active-Listening-And-How. Public-Speakers-Overcome-Them&id=1053385

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