Active Listening Reflective listening Listening Orientation Reflective Technique

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Active Listening Reflective listening

Active Listening Reflective listening

Listening Orientation Reflective Technique

Listening Orientation Reflective Technique

Listening Orientation “The Therapist’s Hypothesis” Capacity for self-insight, problem-solving, growth resides primarily in the

Listening Orientation “The Therapist’s Hypothesis” Capacity for self-insight, problem-solving, growth resides primarily in the speaker

How does this person see themselves and their situation?

How does this person see themselves and their situation?

Orientation of the listener: Empathy Acceptance Congruence Concreteness

Orientation of the listener: Empathy Acceptance Congruence Concreteness

Reflective technique 1. Increase the listener’s understanding of the other 2. Help the other

Reflective technique 1. Increase the listener’s understanding of the other 2. Help the other clarify their thoughts 3. Reassure the other that someone is willing to attend to his/her point of view.

Principles of reflective listening • More listening than talking • Responding to what is

Principles of reflective listening • More listening than talking • Responding to what is personal • Restating and clarifying what is said

Principles of reflective listening • More listening than talking • Responding to what is

Principles of reflective listening • More listening than talking • Responding to what is personal • Restating and clarifying what is said • Trying to understand the feelings contained in what the other is saying • Working to develop sense of the other’s frame of reference

Principles of reflective listening • More listening than talking • Responding to what is

Principles of reflective listening • More listening than talking • Responding to what is personal • Restating and clarifying what is said • Trying to understand the feelings contained in what the other is saying • Working to develop sense of the other’s frame of reference Respond with acceptance and empathy

Dangers to avoid

Dangers to avoid

Reflective Listening Active Listening What it does UsedReflective Listening Active Listening What it does Used
Reflective Practitioner Stetson University Reflective Practice Reflective CharacterizedReflective Practitioner Stetson University Reflective Practice Reflective Characterized
Conflict Resolution Active Listening Active Listening Follow theseConflict Resolution Active Listening Active Listening Follow these
Active Listening What is active listening l ProcessActive Listening What is active listening l Process
What is Active Listening Active listening is aWhat is Active Listening Active listening is a
Active Listening Learning Activity 3 Active Listening AttentiveActive Listening Learning Activity 3 Active Listening Attentive
Active Listening Listening Skills Listening for understanding isActive Listening Listening Skills Listening for understanding is
ACTIVE LISTENING PURPOSEFUL LISTENING EFFECTIVE LISTENING KEEP QUITEACTIVE LISTENING PURPOSEFUL LISTENING EFFECTIVE LISTENING KEEP QUITE
Reflective Research Diary Reflective Practice An active andReflective Research Diary Reflective Practice An active and