ACMA Awards 2018 19 Excellence in HR 1000

ACMA Awards 2018 -19 : Excellence in HR 1000 Marks ACMA Awards Year of Inception: 1966 Excellence in HR 1000 Marks (Human Resource) Company Name: Plant Location: Award Category: Tick mark in appropriate box as per your ‘Company Group Turnover for 2018 -19’. Small < 50 Cr ( NA ) Medium > INR 50 to 150 Cr ( NA ) Large > INR 150 to 500 Cr Very Large > 500 Cr (NA) Tick mark in appropriate box: ACMA Member All Past & Present ACT Cluster/ ACMA UNIDO Cluster Companies are eligible without becoming ACMA member for all categories as per Turnover criteria 1

ACMA Awards 2018 -19 : Excellence in HR 1000 Marks Company / Plant Information Use this slide to brief about your company / Plant. It includes Product names / photos , Plant facility photographs. 2

ACMA Awards 2018 -19 : Excellence in HR 1000 Marks For Technical Queries: For Administrative Queries: Mr. Arun Bage Email – arun. bage@acma. in Mobile – 9552532184 Ms. Sakshi Karkamkar Email – sakshi. karkamkar@acma. in Mobile – 7387002181 Mr. Atul Gupta Email – atul. gupta@acma. in Mobile – 9971888751 Ms. Smita Kulkarni Email – smita. kulkarni@acma. in Mobile – 9922922500 Mr. Vishal Saxena Email – vishal. saxena@acma. in Mobile – 9650988154 Mr. Sanket Jadhav Email- sanket. jadhav@acma. in Mobile- 7768046868 Ms. Tanu Ahuja Email – tanu. ahuja@acma. in Mobile – 09899237770 Ms. Surekha Deshmukh Email- S. DESHMUKH@unido. org Mobile- 9552599463 ACMA – Skilling and Mentoring Godrej Eternia-C, ‘B’ Wing, '10 th Floor, Office No. - C, Old Mumbai Pune Highway Wakdewadi, Shivaji Nagar , Pune – 411005, India, Desk phone – 020 66061219 act@acma. in www. acma. in , www. digitalact. in 3

ACMA Awards 2018 -19 : Excellence in HR 1000 Marks Letter for Submission of Award application Company letterhead details ( Logo , Address ) To , The Secretariat (ACMA Awards) , ACMA – Skilling and Mentoring Godrej Eternia, ”B” Wing , , 10 th Floor, Office No. C, , Old Mumbai –Pune Highway, Wakdewadi , Shivaji Nagar Pune – 411005, India We are pleased to submit the application for ACMA Award 2018 -19 for Excellence in HR Large Category. All data submitted is duly verified and true to the best of our knowledge. With regards ( Name & Designation of the Plant CEO ) Company History with ACMA Awards (last 3 years) Sr. No. Financial Year (April to March) 1 2015 -16 2 2016 -17 3 2017 -18 ACMA Awards Category. Applied Award / Certificate Won Note – 1) If you have applied & won multiple awards in one year, please mention accordingly. 2) If a plant has won Gold trophy in the year 2016 -17 or 201718 in any of the above categories, then that particular plant will not be eligible to apply in the same category. But they can apply for any other categories. 4

ACMA Awards 2018 -19 : Excellence in HR 1000 Marks Automotive Component Manufacturers Association of India 6 th Floor, The Capital Court Olof Palme Marg, Munirka New Delhi - 110 067, India To, Applicant Company CONFIDENTIALITY STATEMENT As a part of the ACMA Awards Process, applicant companies provide business, market, technical, financial information/documents and top customers details in the application. Such information could also be related to intellectual property i. e. patents, product development etc. ACMA take reasonable care to keep the above information confidential and shall not divulge it to third party and/or not use it for their own purpose, any part of this information in the course of assessment and thereafter. I agree. On behalf of ACMA Sd/Director General 5

ACMA Awards 2018 -19 : Excellence in HR 1000 Marks Company’s Details 1. Name of the corporate group (if company is part of a corporate group): - ( Underline the plant for which application is sent ) 2. Plant Address : 3. Invoicing Details (Applicable only for shortlisted companies for site diagnosis): a) GST Numberb) Invoicing Address (write complete address with pin code)4. Chief Executive Officer details : Name : Mobile : Website: Designation : E-mail : 5. Plant Head details : Name : Mobile : Designation : E-mail : 6. HR Head details : Name : Mobile : Designation : E-mail : 6

ACMA Awards 2018 -19 : Excellence in HR 1000 Marks Company’s Details 7. Company Group Annual Sales Turnover (in INR Cr. ) for Year 2018 -19: 8. Plant ( for which application is submitted) turnover ( in INR Cr. ) for Year 2018 -19 : 9. Year of Establishment : Group Company _______ , Plant ______ 10. Total Employees : Group Company ______ , Plant _______ 11. Do you have a Joint Venture for the plant applied: ( If Yes , Mention the partner name ) 12. Plant’s Key products : 13. Plant’s major manufacturing processes : Sr No Core Processes % Contribution in your business 1 Foundry 80 2 Machining 10 3 Others 10 14. Plant’s Key competitors : 15. Plant’s Major Certifications : 7

ACMA Awards 2018 -19 : Excellence in HR 1000 Marks Company’s Details 16. Contact Person 1 Information : ( Need to contact thru out the process of ACMA Award ) Name : Designation : E-Mail : Mobile : 17. Contact Person 2 Information : ( Need to Contact if above person is not reachable) Name : Designation : E-Mail : Mobile : Route Map to reach your plant Provide here route map to your company for site diagnosis (Site diagnosis is carried out if your application is shortlisted) 8

ACMA Awards 2018 -19 : Excellence in HR 1000 Marks Customer Details Mandatory requirement (not applicable for Excellence in Supplier Development category) 1. Kindly provide details of your top 3 business customers in below table. Customer Name S. No Location % Business share Details of Mobile Number & E (for the plant ) contact person mail Name 1– Designation – Name 2– Designation 1 2 3 2. ACMA Award online application software automatically sends a link to all above email addresses to get feedback about your plant. 3. Kindly inform above persons from your side to respond ASAP & ensure that we receive this before you submit the application online. ( Your application will not processed without these feedback). Note: a) These feedbacks will be considered by Jury for evaluation & the same will be provided to you as a part of feedback report. 9 9

ACMA Awards 2018 -19 : Excellence in HR 1000 Marks Status of actions taken by your company based on previous ACMA Awards feedback report. (Mention top 5 only) (Not applicable- for 1 st time applicants) S. N. Area of Action Improvement taken 1 2 3 4 5 10 Result / Outcome

ACMA Awards 2018 -19 : Excellence in HR 1000 Marks Summary of Achievements for the year 2018 -19 1. Did you receive any awards other than Customers? 2. What are your biggest achievements in the last year? 3. What are challenges for you in the future and how are you preparing for it? Example Industry 4. 0 , IOT (Internet of things) etc 11

ACMA Awards 2018 -19 : Excellence in HR 1000 Marks OFFICE USE ONLY Company performance at a glance ( Following radar chart shows the scores for each main area as per questionnaire , scores are converted to % ) RADAR Chart Total Marks S. No. Section 1 Hygiene Factors 2 HR Strategy Deployment & 3 HR Process Deployment & 4 Employee Focus 150 5 Business Results 200 200 250 1000 Total 12 Marks Obtained %

ACMA Awards 2018 -19 : Excellence in HR 1000 Marks OFFICE USE ONLY Section 1 Hygiene Factors Total marks =200 Marks Total Obtai % Marks ned Sr Topic No. 1 A 1 B 1 C 1 D 1 E 1 F 1 G 1 H 1 I 1 J 1 K 1 L 5 S & Plant Upkeep Leadership Focus Quality Management Stakeholder Happiness Safety Employee Engagement Environment Protection Poka-yoke / KAIZEN Legal/Statutory Compliances Code of Conduct Wastages Reductions / Non Value Adding reduction Automation and Digitization in various activities Contribution towards Society & Nation Total 13 30 20 30 30 20 15 5 10 5 5 10 20 200

ACMA Awards 2018 -19 : Excellence in HR 1000 Marks 1. Hygiene Factors Total = 30 (1. A) 5 S & Plant Upkeep (i) Mention in following chart status of Must be Facilities. (10 ) Questions are applicable for plant for which you have applied for ACMA Awards. In Status kindly mention %. E. g You have jogging track for 50 % areas , then write 50 % Must be facilities S. No. Description 1 2 Jogging track inside shop floor, along walls Trees in plant campus (86 Trees/ Acre) No earth should be visible in entire company area. There should be concrete, tar roads or green lawns No truck / fork-lift inside shop floor Clean toilet blocks inside shop floor, dry & smell free No nails to be used anywhere in the factory premises All employees to wear uniform, shoes and necessary safety gadgets Noise free DG sets & compressor Clean wash room / change room and rest room facilities Hygienic kitchen, drinking water & dinning hall Good recreational facilities Appropriate fire fighting equipment's should be placed at accessible locations Drive Forward Digitization - Team in place Shop floor- Well Ventilated Shop floor- Illumination (natural lighting) Nothing directly on floor across company Accessibility for differently abled persons (If Applicable) Mock Drill - conducted as per frequency ETP & STP in Well maintained condition Training & Learning Facility Logistics Centre Research Centre Resource Optimization - - Drive Team in Place Is your plant outside surroundings are clean Use of Non-conventional energy 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 14 Status

ACMA Awards 2018 -19 : Excellence in HR 1000 Marks 1. Hygiene Factors Total = 30 (1. A) 5 S & Plant Upkeep (ii) How you drive 5 S Process (10) Explain whether sub areas formed, Sub-Area Owners identified, 5 S Audit schedule & mechanism, NC clearance, Award for Best, Cross Audits or any other activities done. ( You may use Photos / Images to support this ) (iii) How you drive Workplace Ownership concept (4) Explain responsibilities of operating people to keep workplace surrounding Clean & Safe 15

ACMA Awards 2018 -19 : Excellence in HR 1000 Marks 1. Hygiene Factors Total = 30 (1. A) 5 S & Plant Upkeep (iv) Shining examples of 5 S Improvements (3) Show 4 Photographs, Assessor may interview few operators for checking effectiveness (v) Share few sample audit findings & actions taken (3) 16

ACMA Awards 2018 -19 : Excellence in HR 1000 Marks 1. Hygiene Factors Total = 20 (1. B) Leadership Focus (i) When was your VMV ( Vision , Mission & Values ) Statement was formed ? Have you revisited it afterwards ? When? (2) (ii) How you Communicate VMV to your Stakeholders like Suppliers, Employees etc. (3) 17

ACMA Awards 2018 -19 : Excellence in HR 1000 Marks 1. Hygiene Factors (1. B) Leadership Focus Total = 20 (iii) What Process is followed forming Annual Business Plan i. e. Organizational Targets ? (6) Specify Process time schedule, inputs considered, competitors performance and Benchmarks, who all participate in the Process, whether the Targets are based on last year performance or market oriented, giving some examples of market oriented targets. Also specify, how the Stretched factor is considered during this process. Show KPI (Key Performance Indicators) of any one employee and explain how it is linked to Organizational target 18

ACMA Awards 2018 -19 : Excellence in HR 1000 Marks 1. Hygiene Factors (1. B) Leadership Focus Total = 20 (iv) How frequently the Organizational Targets are reviewed ? and show action plans for any two Targets, which were below the expected level - few months prior to year end (5) 19

ACMA Awards 2018 -19 : Excellence in HR 1000 Marks 1. Hygiene Factors Total = 20 (1. B ) Leadership Focus (v) Please give information about all types of communication meetings taking place in your organization indicating frequency, major participants and major issues during these meetings (4) ( Assessor may verify with few employees about such meetings) 20

ACMA Awards 2018 -19 : Excellence in HR 1000 Marks 1. Hygiene Factors (1. C) Quality Management (i) Total = 30 Explain What actions have been taken in your organization to sensitize employees about Quality Culture (Defects should not go outside company – to - Defects should not get produced) (5) Specify Quality tool training, control gates, empowerment, problem solving training , next station is your customer etc. You may also show photographs of posters for awareness creation 21

ACMA Awards 2018 -19 : Excellence in HR 1000 Marks 1. Hygiene Factors Total = 30 (1. C) Quality Management (ii) How you identify CTQs and show some examples of Process capability improvement for two identified CTQs (10) 22

ACMA Awards 2018 -19 : Excellence in HR 1000 Marks 1. Hygiene Factors (1. C) Quality Management Total = 30 (iii) Show examples of use of Quality Tools like Six Sigma Project, Pokayoke, Do. E, Why-Why Analysis, 8 D etc. (15) 23

ACMA Awards 2018 -19 : Excellence in HR 1000 Marks 1. Hygiene Factors (1. D) Stakeholders Happiness Total = 30 (i) Show top 3 concern areas each from your Stakeholders like Customer / Suppliers / Employees and actions taken / planned for these concerns (10 ) Specify major dissatisfaction points received as feedback from these stakeholders 24

ACMA Awards 2018 -19 : Excellence in HR 1000 Marks 1. Hygiene Factors Total = 30 (1. D) Stakeholders Happiness (ii) Show score of Supplier Satisfaction for 3 years (10) 100 90 80 70 60 50 40 30 20 10 0 96 84 78 2016 -17 2017 -18 Supplier Satisfaction Score 2018 -19 Target (iii) What are the actions initiated during last year? (10 ) (Mention here reasons for exceeding/not achieving targets and share 2 shining examples with photos and text. ) 25

ACMA Awards 2018 -19 : Excellence in HR 1000 Marks 1. Hygiene Factors Total = 20 (1. E) Safety (i) Give details of One Accident Investigation analysis and corrective actions (4) If there are no accidents , mention as ZERO Accidents ) (ii) Give details of One Near Miss Accident and corrective actions (4) 26

ACMA Awards 2018 -19 : Excellence in HR 1000 Marks 1. Hygiene Factors Total = 20 (1. E) Safety (iii) At what frequency your Plant Head / CEO take round for Safety purpose only ? Give details of Unsafe Behaviour and Unsafe Condition observed during such round and how you take corrective actions (4) (iv) Indicate 3 identified Accident Prone areas in your factory and actions planned / taken (4) 27

ACMA Awards 2018 -19 : Excellence in HR 1000 Marks 1. Hygiene Factors Total = 20 (1. E) Safety (v) Do you conduct Mock Drills, Share one Report (2) ( vi) Are you aware about any Fatal Accident happened in any factory (either in your group companies / competitor / customer / supplier etc. ) and what preventive actions have you planned / implemented in your organization (2) 28

ACMA Awards 2018 -19 : Excellence in HR 1000 Marks 1. Hygiene Factors Total = 15 (1. F) Employee Engagement (I) Whether any of your Teams, participate in External Contests held by various agencies ? Give details indicating where they have participated / Topic of Presentation and level of Team members (Operatives / Supervisory / Managerial etc). Mention about the Awards won by your Team ( 10). (ii) Whether you have Cross Functional Teams working in your organization ? Give details. Whether these Teams, gets an opportunity to make presentation to CEO / Plant Head ? CEO / Plant Head Give one example, where such a cross functional Team has contributed handsomely (5) 29

ACMA Awards 2018 -19 : Excellence in HR 1000 Marks 1. Hygiene Factors (1. G) Environment Protection Total = 5 (i) List some of the recent achievements of your organization, regarding Resource Conservation like Energy / Water / Air / Oil (5). Total = 10 (1. H ) Poka-yoke / KAIZEN (i) What % of CTQs (Critical to Quality) are being addressed through poka- yoke ? (3) (ii) Show some recent customer complaints, which are addressed through poka-yoke (2) 30

ACMA Awards 2018 -19 : Excellence in HR 1000 Marks 1. Hygiene Factors (iii) Show some shining examples of Poka-yoke / KAIZEN (3 ) (iv) Show your mechanism for sustenance of poka-yoke / KAIZEN (2). 31

ACMA Awards 2018 -19 : Excellence in HR 1000 Marks 1. Hygiene Factors (1. I) Legal / Statutory Compliance Total = 5 (i) How do you ensure compliance of Statutory issues (5), Give few shining examples 32

ACMA Awards 2018 -19 : Excellence in HR 1000 Marks 1. Hygiene Factors (1 J ) Wastage Reduction / Non Value adding activity reduction Total = 5 (i) Show some shining examples of Wastage Reduction / Non Value Adding Activity Reduction (3) (ii) Give shining examples where you have made improvements based on Benchmarking Best Practices Sharing from Industry or Knowledge sharing within Group organizations (2) 33

ACMA Awards 2018 -19 : Excellence in HR 1000 Marks 1. Hygiene Factors (1 K) Automation / Digitization of various activities Total = 10 (i) Give shining examples of Automation / Digitization in different areas (6) (ii) What is your strategy for Industry 4. 0 (4) Specify actions taken / Planned 34

ACMA Awards 2018 -19 : Excellence in HR 1000 Marks 1. Hygiene Factors (1 L) Contribution towards Society & Nation Building Total = 20 How you develop ownership of the cleanliness of the neighborhood , improving the aesthetics around the company premises ( outside ) i 2 Percentage of women employees & how this has increased over the years. Do you have a committee for implementation of policy of POSH (Prevention of Sexual Harassment at Work) Act, ii 2013? 2 Any specific CSR activity you have done in year 2018 -19. If Yes, describe iii 2 Mention steps taken by the Company to reduce the usage of plastic in manufacturing and non manufacturing areas. iv 2 National Solar & Water Mission - Have you installed Roof Top Solar energy collectors and have earned through net metering. Adoption of Rainwater harvesting? v 2 35

ACMA Awards 2018 -19 : Excellence in HR 1000 Marks 1. Hygiene Factors 1 L Contribution towards Society & Nation Building vi Total = 20 Please describe how your company encourages family participation ? Mention here how company is prepared for disaster support management for affected elements in society ? E. g. support in flood relief , earthquake etc. vii 2 2 Any Social Awards viii 2 Have you supported any differently abled persons - % age employment provided and accessibility arrangements for differently abled persons ix 2 How do you support Make in India drive & skill development. (Import substitution , Entrepreneurship development , Tie ups with skill centers) x 2 36

ACMA Awards 2018 -19 : Excellence in HR 1000 Marks OFFICE USE ONLY Section 2 HR Strategy Total marks = 180 S. No. Total Marks Sub Topic 2. A HR Strategy and alignment with business goal 110 2. B HR Role in Two Way Communication 30 2. C HR department Structure & Capability 60 Total 200 37 Marks Obtained %

ACMA Awards 2018 -19 : Excellence in HR 1000 Marks 2. HR Strategy (2. A) HR Strategy and alignment with Business Plans Total Marks =110 (i) Please enclose your statement of Vision & Mission ( 10) (ii) Please indicate your Business Plans for coming 3 years and Priority areas (10) 600 500 400 300 200 100 0 2018 -19 2019 -20 2020 -21 Business Plan for next 3 years in Rs. Cr. 38 2021 -22

ACMA Awards 2018 -19 : Excellence in HR 1000 Marks 2. HR Strategy & Structure (2. A) HR Strategy and alignment with Business Plans Total Marks =110 (III) Please indicate your HR Strategy & Major Initiatives implemented in recent past as well as mention Initiatives Planned and expected impact (20) Sr No Year HR Initiative Impact 1 2 3 4 5 (IV) How do you ensure alignment of HR plan with short term and long term organization strategy? kindly provide evidence. (30) Applicant can relate HR plan linkages like recruitment, training , transfers, Special teams, PMs, Fund & resources required etc. ) 39

ACMA Awards 2018 -19 : Excellence in HR 1000 Marks 2. HR Strategy (2. A) HR Strategy and alignment with Business Plans Total Marks =110 (V) How much time is spent by CEO / Plant Head on HR issues ? What is the Review Forum and Process (20) (vi) Share two recent Review points and actions taken (20) 40

ACMA Awards 2018 -19 : Excellence in HR 1000 Marks 2. HR Strategy (2. B) HR Role in Two Way Communication Total Marks = 30 (i) What Role HR Plays in improving two way communication Mention few important two way communication meetings in your organization and responsibility allotted to HR (15) (ii) Mention few of the points received from Operatives during Two Way Communications. " How the issues are recorded , action taken, monitored & closed ? Also mention how the open issues are reviewed ( frequency & authority ) ? (15) 41

ACMA Awards 2018 -19 : Excellence in HR 1000 Marks 2. HR Strategy (2. C) HR Department Structure & Capability Total Marks = 60 (i) Please provide the Structure of HR department of your organization. • No. of Staff in HR • Ratio of HR Staff against total manpower for last 3 years ( 20 ) 20 15 10 11 10 9 5 0 2016 -17 2017 -18 2018 -19 % of HR Staff w. r. t. Total Manpower 42

ACMA Awards 2018 -19 : Excellence in HR 1000 Marks 2. HR Strategy (2. C) HR Department Structure & Capability Total Marks = 60 (ii) How does the company improve / upgrade the skill and capability of the HR personnel ? For E. g. . Workshops, Training, Mentorship, etc. (20) (iii) How latest technology like Digital technology / smart phones, SAP etc. are incorporated and used by HR effectively ? . (20) 43

ACMA Awards 2018 -19 : Excellence in HR 1000 Marks OFFICE USE ONLY Section 3 HR Processes and Deployment Total marks = 250 S. N. Total Marks Sub Topic 3. A HR Process Design 15 3. B Manage Family Size Recruitment & Induction Training 60 3. C Manpower Development & Training including Skill Training 50 3. D Performance Management including Talent Management & Succession including Compensation Management as well Rewards & Recognition 75 3. E Manage Industrial Relations and Administration 50 Total 250 44 Marks Obtained %

ACMA Awards 2018 -19 : Excellence in HR 1000 Marks 3. HR Process and Deployment (3. A) HR Process Design Total Marks = 15 (i) Have you designed HR Process and Sub Processes with Input - Process - Output - Process Owner (5) (ii) State all Sub Processes of your HR Processes (5) (iii) Show HR Organization Structure and against each name indicate which sub process is owned / worked by that respective HR employee (5) 45

ACMA Awards 2018 -19 : Excellence in HR 1000 Marks 3. HR Process and Deployment (3. B) Manage Family Size including Recruitment / Induction Training Total Marks = 60 (i) Explain Manpower Planning process which tells you Manpower requirement for Long Term and Short Term (10) (ii) How you manage during Peak demand low demand periods (10) Specify about Temporary / Contract Manufacturing / Early Separation Scheme, multi-skilling etc. 46

ACMA Awards 2018 -19 : Excellence in HR 1000 Marks 3. HR Process and deployment (3. B) Manage Family Size including Recruitment / Induction Training Total Marks = 60 (iii) Show your Manpower Projections for current year and next three years , how you arrive at future manpower requirements ? (10) 600 500 400 300 200 100 0 2018 -19 2019 -20 2020 -21 2021 -22 Manpower status and plan (iv) Do you have Job description for each position? Have you done Competency mapping for each positions? (10) 47

ACMA Awards 2018 -19 : Excellence in HR 1000 Marks 3. HR Process & deployment (3. B) Manage Family Size including Recruitment / Induction Training Total Marks = 60 (v) How do you evaluate the success of your recruitment process? What % of your new recruits stay in the organization at the end of one year? (10) Specify Channels used for recruitment , typical interviews for Middle level recruitment, average lead time required for recruiting Middle level position, (vi). Indicate your Induction Training Process for different categories of employees. How do you measure success of the induction program conducted ? (10) 48

ACMA Awards 2018 -19 : Excellence in HR 1000 Marks 3. HR Process & Deployment (3. C) Manpower Development including Skill Training Total Marks = 50 (i) How you identify Training needs of employees (20) 49

ACMA Awards 2018 -19 : Excellence in HR 1000 Marks 3. HR Process & Deployment (3. C) Manpower Development including Skill Training Total Marks = 50 (ii) Indicate your Training Calendar for the year and it's linkage to identified training needs (10) 50

ACMA Awards 2018 -19 : Excellence in HR 1000 Marks 3. HR Process & Deployment (3. C) Manpower Development including Skill Training Total Marks = 50 (iii) How you measure Training effectiveness ? Illustrate with any two training programs conducted in the past (10) (iv) Do you display Skill Matrix on the shop floor ? Demonstrate its usage in practice (10) 51

ACMA Awards 2018 -19 : Excellence in HR 1000 Marks 3. HR Process & Deployment (3. D) Performance Management Including Talent Management / Succession Planning / Compensation Management / Rewards & Recognition Total Marks = 75 (i) Explain your Performance Management System and how do your ensure transparency in the Process (15) ( Explain PMS with Calendar for Goal Setting / Mid Term Review etc. Performance evaluation factors / Competency levels / Values , Sharing the rating, Training need identification, Time table for process, importance of feedback from Peers/Subordinates/Customer depts etc. . ) 52

ACMA Awards 2018 -19 : Excellence in HR 1000 Marks 3. HR Process & Deployment (3. D) Performance Management Including Talent Management / Succession Planning / Compensation Management / Rewards & Recognition Total Marks = 75 (ii) How you Manage Low Performers (5) (iii) Explain Talent identification and Talent retention Process in your organization (15) 53

ACMA Awards 2018 -19 : Excellence in HR 1000 Marks 3. HR Process & Deployment (3. D) Performance Management Including Talent Management / Succession Planning / Compensation Management / Rewards & Recognition Total Marks = 75 (iv) Have you identified Key Positions which requires Succession Planning and whether Drop Dead and one more person has been identified for all these key positions (15) Share the Positions for which Successors have been identified (v) How the Talents are identified at Shop Floor level ? (10) Please provide details of monetary and non-monetary policies implemented in the organization (5) 54

ACMA Awards 2018 -19 : Excellence in HR 1000 Marks 3. HR Process & Deployment (3. D) Performance Management Including Talent Management / Succession Planning / Compensation Management / Rewards & Recognition Total Marks = 75 (vi)How do you recognize work done by employees for outside NGOs, or do excellent work for National initiatives like Swachata abhiyan, conservation of natural resources or sports etc. ? (10) Give few examples (vii) Do you have a variable pay policy? If yes then what % of compensation as variable pay for Senior Leadership, Mid Management and Junior Management? Please indicate the trend for the last three years. (5) 25 15 20 18 20 17 16 15 14 13 12 9 10 5 0 2016 -17 2017 -18 Sr. Mgt Mid Mgt 55 2018 -19 Jr. Mgt

ACMA Awards 2018 -19 : Excellence in HR 1000 Marks 3. HR Process & Deployment (3. E) Manage Industrial Relations Total Marks = 50 (i) Explain how IR is managed through various Works Committee (IRC / JDC), Canteen Committee and a Safety Committee? (Members / Frequency / Action Plans etc. ) How does it function ? Show evidence of actions taken based on these meetings (25) 56

ACMA Awards 2018 -19 : Excellence in HR 1000 Marks 3. HR Process & Deployment (3. E) Manage Industrial Relations Total Marks = 50 (ii) Please provide approximation of the total production hours / days lost due to unrest or dispute with workman, if any? (5) (iii) What are the Career Growth Opportunities for Operative levels Multiskilling / Skill Up gradation / Master Craftsman / Mechatronics / Quality - Productivity - Attendance Incentive / Leadership positions in SDTs SGAs etc. (5) 57

ACMA Awards 2018 -19 : Excellence in HR 1000 Marks 3. HR Process & Deployment (3. E) Manage Industrial Relations (iv) POSH Implementation Practices (5) (v) Explain Theft Control mechanism if any (5) 58 Total Marks = 50

ACMA Awards 2018 -19 : Excellence in HR 1000 Marks 3. HR Process & Deployment (3. E) Manage Industrial Relations Total Marks = 50 (vi) Please verify whether the following statutory policies are implemented in your organization or not. (5) S. No. Compliance Policy 1 PF 2 ESI 3 Gratuity 4 Child Labor 5 Standing orders 6 Minimum wage 7 Works / Grievance committee 8 Fire NOC 9 Factory license 10 Contractor license 11 Consent under air and water pollution 12 HSD Storage license 13 Boiler/ Pressure vessel test certificate 14 Safety officer / Welfare office 15 Lift / Fork Lift License 16 Crèche facility Implemented (Yes/No) 59 Remark

ACMA Awards 2018 -19 : Excellence in HR 1000 Marks 3. HR Process & Deployment (3. E) Manage Industrial Relations Total Marks = 50 (vi). Continued S. No. Compliance Policy 17 18 19 20 21 Implemented (Yes/No) Locker Facility Medical Centre with Doctors Work permit for working on heights Employee compensation Policy on Sexual harassment on Work 22 Policy on diversity 23 Policy on affirmative actions 24 Policy on integrity and anti- bribery guidelines 60 Remark

ACMA Awards 2018 -19 : Excellence in HR 1000 Marks OFFICE USE ONLY Section 4 Employee Focus Total marks = 150 S. N. Sub Topic Total Marks 4. A Employee Welfare 35 4. B Employee Empowerment 15 4. C Employee Satisfaction and Engagement 25 4. D Team Culture 50 4. E Corporate Social Responsibility 25 Total 61 150 Actual Marks %

ACMA Awards 2018 -19 : Excellence in HR 1000 Marks 4. Employee Focus (4. A) Employee Welfare Total Marks = 35 (i) How Employee Welfare requirements are identified ? (10) Give list of all Welfare activities and specify what were the considerations to introduce that welfare activity (ii) Does Organization has policy for First Aid Boxes & First Aid Training / Fire Fighting Extinguishers & Training / Emergency Meeting Point and route map (5) 62

ACMA Awards 2018 -19 : Excellence in HR 1000 Marks 4. Employee Focus (4. A) Employee Welfare Total Marks = 35 (iii) How does company involves Employees families How does your organization support employees at times of significant life events – employee’s marriage, marriage of children, family illness, new born in the family, higher education (5) (iv) Explain your mechanism to bring down Absenteeism levels ? What are the absenteeism levels for last 3 years (10) 15 13 11 9 7 5 3 1 12 10 7 2016 -17 2017 -18 Total Absenteeism 63 2018 -19

ACMA Awards 2018 -19 : Excellence in HR 1000 Marks 4. Employee Focus (4. A) Employee Welfare Total Marks = 35 (v) How does your organization evaluate work life balance of employees and what corrective actions are planned to improve ? (5) 64

ACMA Awards 2018 -19 : Excellence in HR 1000 Marks 4. Employee Focus (4. B) Employee Empowerment Total Marks = 15 (i) Explain some of the Practices wherein, Operators are empowered to take direct action whenever they encounter a problem that is likely to impact quality, cost, schedule etc. (10) (ii) Explain the Process through which workers can expand their role to become Team players, highly skilled, knowledge resources, customer advocates, trainers, problem solvers and decision makers. Whether similar process also exist to help Supervisors/Managers to become coach (5) 65

ACMA Awards 2018 -19 : Excellence in HR 1000 Marks 4. Employee Focus (4. C) Employee Satisfaction & Engagement Total Marks = 25 (i) How you explain difference between Employee Satisfaction & Employee Engagement (5) (ii) At what frequency you conduct Surveys. (5) 66

ACMA Awards 2018 -19 : Excellence in HR 1000 Marks 4. Employee Focus (4. C) Employee Satisfaction & Engagement Total Marks = 25 (iii) What are Key findings from this Survey and what actions have been taken / Planned (10) (iv) Are these findings are different at different levels / age group of employees ? Give examples (5) 67

ACMA Awards 2018 -19 : Excellence in HR 1000 Marks 4. Employee Focus (4. D) Team Culture Total Marks = 50 (i) How your organization promotes Team Culture ? How Many Teams are working at different levels ? How many of them are Cross Functional Teams ? Show Details (10) (ii) Whether anyone in the Organization is responsible for promoting Team Culture ? Whether Team members are allowed to meet regularly and frequently to solve problems and explore opportunities in its work area. Whether a fixed time is allowed and allotted for team meetings. (10) 68

ACMA Awards 2018 -19 : Excellence in HR 1000 Marks 4. Employee Focus (4. D) Team Culture Total Marks = 50 (iii) How you select Team Leaders. How the contribution of Team member gets credit during Performance Review (10) (iv) Whether each team is allowed to make periodical presentations to management or process exist to review the functioning of the Teams. Whether the success of Team is formally celebrated at appropriate forums (5) 69

ACMA Awards 2018 -19 : Excellence in HR 1000 Marks 4. Employee Focus (4. D) Team Culture Total Marks = 50 (iv) Whether regular competitions are conducted to motivate team members. Whether Teams are allowed to participate in external competitions. Show recent examples (5) (vi) Give few examples of Employees participation in KAIZEN, Six Sigma Project, 5 S, TQM, TPM, QC projects etc. (10) 70

ACMA Awards 2018 -19 : Excellence in HR 1000 Marks 4. Employee Focus (4. E) Corporate Social Responsibility Total Marks = 25 (i) What is the Process used to identify Key Communities and who are your Key Communities for whom you carry out CSR Projects (5) (ii) Which are Focus areas for CSR Projects (5) 71

ACMA Awards 2018 -19 : Excellence in HR 1000 Marks 4. Employee Focus (4. E) Corporate Social Responsibility Total Marks = 25 (iii) How you measure the Impact of CSR Projects (5) (iv) Show few important CSR Projects and Employees involvement (10) 72

ACMA Awards 2018 -19 : Excellence in HR 1000 Marks OFFICE USE ONLY Section 5 Business Results (General) Total Marks = 200 S. N. Sub topic Total Marks 5. A Product Results 40 Customer Focused Results Financial And Market 5. C Results Employee Focused 5. D Results Process Effectiveness 5. E Results 5. B TOTAL 73 40 40 200 Actual % Marks (for office use )

ACMA Awards 2018 -19 : Excellence in HR 1000 Marks 5. BUSINESS RESULTS (5. A) Product Results Total = 40 (i) What is the % of DOL (Direct Online) products? Show trend for last 3 years with target for each year (10) 96 100 80 84 78 60 40 2016 -17 2017 -18 % DOL Products 2018 -19 Target (ii) What are the actions initiated during last year? (4) (Mention here reasons for exceeding/not achieving targets and share 2 shining examples with photos and text. ) (iii) What is the status of customer complaints? Show trend for last 3 years with target for each year (10) 25 20 20 15 15 10 5 5 0 2016 -17 2017 -18 Customer Complaints 2018 -19 Target (iv) What are the actions initiated during last year? (4) (Mention here reasons for exceeding/not achieving targets and share 2 shining examples with photos and text) 74

ACMA Awards 2018 -19 : Excellence in HR 1000 Marks 5. BUSINESS RESULTS (5. A) Product Results Total = 40 (v) What is the status of Warranty? Show trend for last 3 years with target for each year in PPM (8) 4000 3500 3000 2500 2000 1500 1000 500 0 3000 1000 96 2016 -17 2017 -18 Warranty 2018 -19 Target (vi) What are the actions initiated during last year? (4) (Mention here reasons for exceeding/not achieving targets and share 2 shining examples with photos and text. 75

ACMA Awards 2018 -19 : Excellence in HR 1000 Marks 5. BUSINESS RESULTS (5. B) Customer Focused Results (i) Total = 40 What is the Customer Audit score/ Rating? Show trend for last 3 years with target for each year (10) 100 80 78 96 84 60 40 2016 -17 2017 -18 2018 -19 Customer Audit Scores / Rating Target (ii) What are the actions initiated during last year? (4) (Mention here reasons for exceeding/not achieving targets and share 2 shining examples with photos and text. (iii) What is the Customer satisfaction score? Show trend for last 3 years with target for each year (10) 100 80 91 67 76 60 40 2016 -17 2017 -18 2018 -19 Customer Complaints Target (iv) What are the actions initiated during last year? (4) (Mention here reasons for exceeding/not achieving targets and share 2 shining examples with photos and text. 76

ACMA Awards 2018 -19 : Excellence in HR 1000 Marks 5. BUSINESS RESULTS (5. B) Customer Focused Results Total = 40 (v) What is the status of Customer Awards and Recognitions? Show trend for last 3 years. Consider your top 3 business customers for this data. (8) 25 15 15 8 9 2017 -18 2018 -19 10 5 20 18 20 5 0 2016 -17 Possible Awards Actual Award received (vi) What are the actions initiated during last year? (4) (Mention here reasons for receiving / not receiving all customer awards. Share 2 shining examples with photos and text. 77

ACMA Awards 2018 -19 : Excellence in HR 1000 Marks 5. BUSINESS RESULTS (5. C) Financial And Market Results (i) Total = 40 What is the sales turnover in INR Cr. ? Show trend for last 3 years with target for each year (10) 1400 1200 1000 800 600 400 200 0 13001250 800 840 500 530 2016 -17 2017 -18 Target 2018 -19 Sales Turnover (Cr. ) (ii) What are the actions initiated during last year? (4) (Mention here reasons for exceeding/not achieving targets and share 2 shining examples with photos and text. ) (iii) What is the % value addition to net sales? Show trend for last 3 years with target for each year (10) 25 20 15 17 15 12 17 18 14 10 5 0 2016 -17 Target 2017 -18 2018 -19 % Value addition to net sales (iv) What are the actions initiated during last year? (4) (Mention here reasons for exceeding/not achieving targets and share 2 shining examples with photos and text. ) 78

ACMA Awards 2018 -19 : Excellence in HR 1000 Marks 5. BUSINESS RESULTS (5. C) Financial And Market Results Total = 40 (v) What is the share of business for top 3 products. Show trend for last 3 years with target for each year. (8) 100 80 60 50 50 50 45 40 20 50 55 60 30 2016 -17 Product 1 2017 -18 Product 2 2018 -19 Product 3 (vi) What are the actions initiated during last year? (4) (Mention here reasons for improving / reducing business share. Provide 2 shining examples with photos and text. ) 79

ACMA Awards 2018 -19 : Excellence in HR 1000 Marks 5. BUSINESS RESULTS (5. D) Employee Focused Results (i) Total = 40 What is the Employee satisfaction score? Show trend for last 3 years with target for each year (10) 100 80 75 85 70 100 90 80 60 40 2016 -17 Target 2017 -18 2018 -19 Employee satisfaction score (ii) What are the actions initiated during last year? (4) (Mention here reasons for exceeding/not achieving targets and share 2 shining examples with photos and text. ) (iii) What are the training man days per employee per year? Show trend for last 3 years with target for each year (10) 90 72 70 50 56 48 60 50 35 30 10 2016 -17 Target 2017 -18 2018 -19 Training man days / employee / year (iv) What are the actions initiated during last year? (4) (Mention here reasons for exceeding/not achieving targets and share 2 shining examples with photos and text. ) 80

ACMA Awards 2018 -19 : Excellence in HR 1000 Marks 5. BUSINESS RESULTS (5. D) Employee Focused Results Total = 40 (v) What are the Suggestions per employee per year. Show trend for last 3 years with target for each year. (8) 100 80 60 40 20 48 35 25 45 30 2016 -17 Target 2017 -18 2018 -19 Suggestion / employee / year (vi) What are the actions initiated during last year? (4) (Mention here reasons for exceeding/not achieving targets and share 2 shining examples with photos and text. ) 81

ACMA Awards 2018 -19 : Excellence in HR 1000 Marks 5. BUSINESS RESULTS (5. E) Process Effectiveness Results (i) Total = 40 How much is In house Rejections? Show trend for last 3 years with target for each year (10) 6000 5000 4000 3000 2000 1000 2016 -17 2017 -18 2018 -19 0 Target In-house rejection PPM (ii) What are the actions initiated during last year? (4) (Mention here reasons for exceeding/not achieving targets and share 2 shining examples with photos and text. ) (iii) What is the Inventory turn Ratio ITR (Inventory Turn Ratio)? Show trend for last 3 years with target for each year 55 (10)60 50 35 40 30 25 40 35 30 20 10 0 2016 -17 Target 2017 -18 2018 -19 Inventory Turn Ratio (iv) What are the actions initiated during last year? (4) (Mention here reasons for exceeding/not achieving targets and share 2 shining examples with photos and text. ) 82

ACMA Awards 2018 -19 : Excellence in HR 1000 Marks 5. BUSINESS RESULTS (5. E) Process Effectiveness Results Total = 40 (v ) What is the value added per employee cost (VAPCO). Show trend for last 3 years with target for each year. (8) 20 15 10 10 8 8 6 5 6 4 0 2016 -17 2017 -18 Target 2018 -19 VAPCO Formula for VAPCO = (Sales – Variable cost)/ Employee Cost CTC (vi) What are the actions initiated during last year? (4) (Mention here reasons for exceeding/not achieving targets and share 2 shining examples with photos and text. ) 83