Accredited Visitors Program Dr Fredonia B Williams National
Accredited Visitors Program Dr. Fredonia B Williams National Visiting Chair Is reaccreditation the missing piece in your Accredited Visitors Program? reaccreditati on
Sample Format �Cardiologist speaking on latest Reaccreditation for Accredited Visitors innovations and therapies in cardiology �Review visiting protocols and role play scenarios �Health Insurance Portability and Accountability Act (HIPAA)
Group icebreaker Survival Kit for Accredited Visitors If you want to spark someone’s interest, be interesting and they will be interested.
BASIC VISITING PROTOCOL v v Visit patients with heart disease and caregivers. Wear badge, vests or other clothing to ID you as an accredited visitor. Maintain a caring and compassionate attitude. Be a member in good standing. Dues are current with local and national. Annual re-accreditation MUST be completed and updated with the national office.
Rules of Conduct Ø Be Positive Ø Listen actively Ø Respect privacy Ø Respect patients beliefs Ø Dress appropriately Ø Follow procedures Ø Ø Ø Ø Offer medical advice Advocate treatment Over stay on a visit Compare hospitals Discuss medical costs Imply you’re medical staff Over discuss your condition Discuss patient outside room
MH Universal Precautions Blood & Body Substances Hand Washing Isolation Personal/Family Illness Miscellaneous
Privacy Considerations and HIPPA Privacy Regulations The privacy rules govern the release of individually identifiable health information.
Where? ? o Wh When? Open-ended questions What?
Active Listening Scenarios Yes or No
The Accredited Visitor is invited into the hospital room of the heart patient. The heart patient seems worried about recovery. The Accredited Visitor speaks for 5 minutes about his recovery experience using very encouraging words in hopes that the heart patient will be inspired. Active Listening: Yes No
How would you handle these situations? Visiting Scenarios 1. Will you pray? 2. The sound of silence 3. Patient’s Dr walks into the room
CERTIFICATE OF COMPLETION Name of visitor Chapter # For successfully completing the Mended Hearts Reaccredited Visitor Training as required. On this ## day of July 2017 Dr. Fredonia B. Williams National Visiting Chairman
Thank you for being a piece of my life. Dr. Fredonia B. Williams National Visiting Chair fredoniabw@att. net 256 -394 -6409
Congratulations on your Reaccreditation! Go forth and help others!
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