Accelerator Troubleshooting Net Backup Accelerator Challenge Customers cant

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Accelerator Troubleshooting

Accelerator Troubleshooting

Net. Backup Accelerator • Challenge – Customers can’t complete their full backups within their

Net. Backup Accelerator • Challenge – Customers can’t complete their full backups within their backup window • Solution – Significantly reduce time required for full backups of file systems • Features – Net. Backup client reads, de-duplicates and transfers only changes to media server and sends only metadata for changes to Net. Backup catalog – Optimized synthetic full backup generated – NTFS change journal utilized to remove need to enumerate file system – Accelerator functionality supported with all client OS platforms (dedupe is performed on client, media server or appliance) 2

Net. Backup Accelerator • Realized Value – Full backups to Net. Backup dedupe, Cloud

Net. Backup Accelerator • Realized Value – Full backups to Net. Backup dedupe, Cloud or OSTvendor storage pools performed in similar amount of time as incremental backups – Reduced CPU and I/O overhead on Net. Backup client

Accelerator – Overview • Significant time reduction in performing full backups to file systems

Accelerator – Overview • Significant time reduction in performing full backups to file systems and VMware • Align with existing deployments – – Leverage existing architectural framework & infrastructure Allow use of existing data protection management paradigm Seamless integration with existing Net. Backup environment. Evolutionary approach to providing a new solution • Reduce catalog data for full backups sent to Master Server • Improve RTO and RPO • Requires storage supporting Optimized Synthetics and Optimized Duplication, or Cloud 4

Helpful processes and services The following processes or binaries are beneficial for troubleshooting: –

Helpful processes and services The following processes or binaries are beneficial for troubleshooting: – Net. Backup Process: bpbkar – Net. Backup Legacy Client Service: bpinetd – Net. Backup and Restore Manager: bpbrm – Net. Backup Tape Manager: bptm – Net. Backup Client Service: bpcd

Enabling the change journal: bpinetd log INF - journal service monitor does not exist

Enabling the change journal: bpinetd log INF - journal service monitor does not exist for <C: : \? Volume{25 f 60841 -c 605 -11 ddbae 6 -806 e 6 f 6 e 6963}> INF - opened change database: <C: Vx. CJMon. dat> INF - Change Database header: INF - journal id : 0 INF - usn low : 0 INF - usn high : 0 INF - number of records : 0 INF - index first : 0 INF - index last : 0 INF - number of free records : 0 INF - index first free : 0 INF - hash : 65536

After change journal is enabled: bpinetd log INF - growing change database from <266240>

After change journal is enabled: bpinetd log INF - growing change database from <266240> bytes to <278528> bytes INF - Change Database header: INF - journal id : 0 INF - usn low : 0 INF - usn high : 0 INF - number of records : 0 INF - index first : 0 INF - index last : 0 INF - number of free records : 0 INF - index first free : 0 INF - hash : 65536

Creating Vx. CJDelete. dat: bpinetd log INF - opened delete database: <C: Vx. CJDelete.

Creating Vx. CJDelete. dat: bpinetd log INF - opened delete database: <C: Vx. CJDelete. dat> INF - Delete Database header: INF - journal id : 0 INF - usn low : 0 INF - usn high : 0 INF - size : 00081000 INF - free : 00000 fd 0 INF - used : 00080030 INF - header size : 00080030 INF - snapshot needed for volume guid: <\? Volume{25 f 60841 -c 605 -11 dd-bae 6806 e 6 f 6 e 6963}> (no journal id) INF - created change journal monitor for <C: : \? Volume{25 f 60841 -c 605 -11 dd-bae 6806 e 6 f 6 e 6963}>

Creating a snapshot: bpinetd log INF - executing command: <C: Program FilesVeritasNet. Backupbinbpfis. exe

Creating a snapshot: bpinetd log INF - executing command: <C: Program FilesVeritasNet. Backupbinbpfis. exe create -owner NBU -WOFB -fso -fim VSS -id Vx. CJ-Snapshot-17156453 \? Volume{25 f 60841 -c 605 -11 dd-bae 6 -806 e 6 f 6 e 6963}>. . lines deleted. . INF - command returned < INF - BACKUP START 6108 INF - FIS_ID=Vx. CJ-Snapshot-17156453 INF - REMAP FILE BACKUP \? Volume{25 f 60841 -c 605 -11 dd - bae 6 -806 e 6 f 6 e 6963} USING \? GLOBALROOTDeviceHarddisk. Volume. Shadow. Copy 2 OPTIONS: ALT_PATH_PREFIX=C: Program FilesVeritasNet. Backuptemp_vrts_frzn_img_6108_1, F ITY PE=MIRROR, MNTPOINT=\? Volume{25 f 60841 -c 60511 dd-bae 6 - 806 e 6 f 6 e 6963}, FSTYPE=NTFS INF - EXIT STATUS 0: the requested operation was successfully completed > INF - successfully created snapshot for volume guid: <\? Volume{25 f 60841 -c 605 -11 dd-bae 6806 e 6 f 6 e 6963}>

Deleting the snapshot: bpinetd log INF - executing command: <C: Program FilesVeritasNet. Backupbinbpfis. exe

Deleting the snapshot: bpinetd log INF - executing command: <C: Program FilesVeritasNet. Backupbinbpfis. exe delete -id Vx. CJ-Snapshot-17156453 -copy 1> INF - command returned: < INF - BACKUP START 4848 INF - EXIT STATUS 0: the requested operation was successfully completed > INF - successfully deleted snapshot for volume guid: <\? Volume{25 f 60841 -c 60511 dd-bae 6806 e 6 f 6 e 6963}>

Growing the delete database: bpinetd log INF - maximum allowed usn before deleting change

Growing the delete database: bpinetd log INF - maximum allowed usn before deleting change journal: <17592184995840>. . lines deleted. . INF - growing delete database from <528384> bytes to <1576960> bytes INF - Delete Database header: INF - journal id : 128733097860000000 INF - usn low : 2675179520 INF - usn high : 2675233568 INF - size : 00181000 INF - free : 00100026 INF - used : 00080 fda INF - header size : 00080030

Growing the change database: bpinetd log INF - growing change database from <278528> bytes

Growing the change database: bpinetd log INF - growing change database from <278528> bytes to <290816> bytes INF - Change Database header: INF - journal id : 128733097860000000 INF - usn low : 2675179520 INF - usn high : 2677842672 INF - number of records : 384 INF - index first : 23 INF - index last : 383 INF - number of free records : 0 INF - index first free : 0 INF - hash : 65536

Restarting the change database: bpinetd log INF - opened change database: <C: Vx. CJMon.

Restarting the change database: bpinetd log INF - opened change database: <C: Vx. CJMon. dat> INF - Change Database header: INF - journal id : 128733097860000000 INF - usn low : INF - usn high : INF - number of records : INF - index first : INF - index last : INF - number of free records : INF - index first free : INF - hash : 2675179520 2678812672 768 23 605 163 549 65536

Restarting the delete database: bpinetd log INF - opened delete database: <C: Vx. CJDelete.

Restarting the delete database: bpinetd log INF - opened delete database: <C: Vx. CJDelete. dat> INF - Delete Database header: INF - journal id : 128733097860000000 INF - usn low : 2675179520 INF - usn high : 2678812672 INF - size : 00181000 INF - free : 00089930 INF - used : 000 f 76 d 0 INF - header size : 00080030

Setting up a volume: bpbkar log (1 of 4) INF - volume guid: <\?

Setting up a volume: bpbkar log (1 of 4) INF - volume guid: <\? Volume{25 f 60841 -c 60511 dd-bae 6 -806 e 6 f 6 e 6963}> INF - mounted at: <C: >: <\? Volume{25 f 60841 c 605 -11 dd-bae 6 -806 e 6 f 6 e 6963}> INF - adding to collection, volume: <\? Volume{25 f 60841 -c 605 -11 dd-bae 6806 e 6 f 6 e 6963}>: <C: >

Setting up a volume: bpbkar log (2 of 4) INF - opened change database:

Setting up a volume: bpbkar log (2 of 4) INF - opened change database: <C: Vx. CJMon. dat> INF - Change Database header: INF - journal id : 128733097860000000 INF - usn low : INF - usn high : INF - number of records : INF - index first : INF - index last : INF - number of free records : INF - index first free : INF - hash : 2675179520 2686587912 1152 23 765 54 739 65536

Setting up a volume: bpbkar log (3 of 4) INF - opened delete database:

Setting up a volume: bpbkar log (3 of 4) INF - opened delete database: <C: Vx. CJDelete. dat> INF - Delete Database header: INF - journal id : 128733097860000000 INF - usn low : 2675179520 INF - usn high : 2686587912 INF - size : 00281000 INF - free : 0006 d 75 c INF - used : 002138 a 4 INF - header size : 00080030

Setting up a volume: bpbkar log (4 of 4) Server Name : microwavevm 5.

Setting up a volume: bpbkar log (4 of 4) Server Name : microwavevm 5. min. veritas. com Policy Name : test-c File Directive : C: Program FilesVeritasNet. Backuplogs Last USN (FULL) : 2679937632 Last USN (CINC) : 0 Last USN (DINC) : 0 backup status : 0 Server Name : microwavevm 5. min. veritas. com Policy Name : test-b 3 File Directive : C: DemoScenario 2Folder-0 Last USN (FULL) : 2678351232 Last USN (CINC) : 0 Last USN (DINC) : 0 backup status : 0

Change database is open: bpbkar log INF - opened change database: <C: Vx. CJMon.

Change database is open: bpbkar log INF - opened change database: <C: Vx. CJMon. dat> INF - Change Database header: INF - journal id : 128733097860000000 INF - usn low : INF - usn high : INF - number of records : INF - index first : INF - index last : INF - number of free records : INF - index first free : INF - hash : 2675179520 2686587912 1152 23 765 54 739 65536

Delete database is open: bpbkar log INF - opened delete database: <C: Vx. CJDelete.

Delete database is open: bpbkar log INF - opened delete database: <C: Vx. CJDelete. dat> INF - Delete Database header: INF - journal id : 128733097860000000 INF - usn low : 2675179520 INF - usn high : 2686587912 INF - size : 00281000 INF - free : 0006 d 75 c INF - used : 002138 a 4 INF - header size : 00080030

Errors when preparing for enumeration Error Parameter Description C 000000 d STATUS_INVALID_PARAMETER The USN

Errors when preparing for enumeration Error Parameter Description C 000000 d STATUS_INVALID_PARAMETER The USN record corresponds to an item that has been deleted recently. C 0000043 STATUS_SHARING_VIOLATION The USN record corresponds to an item that is currently open exclusively by some other process. C 0000056 STATUS_DELETE_PENDING The USN record corresponds to an item that has a pending delete request against it.

Thank you!

Thank you!