A Printers and scanners latent image In laser

A+ Printers and scanners

latent image In laser printers, the undeveloped image. mean time between failures (MTBF) Average length of time that the device will work without failing. Information is found in the manual or on the manufacturer website. media-handling options Options by which a printer handles media, including the orientation, size, and weight of the paper. near letter quality (NLQ) Quality of print that is better than draft quality, but not as good as letter quality. Page Description Language (PDL) Code that describes the contents of a document in a language that the printer can understand. pages per minute (ppm) Designation for measuring the speed of a printer. piezoelectric For printers, an electrically charged plate changes the size and shape of the nozzle. This change in size causes the nozzle to act like a pump. The pumping action forces ink out through the nozzle and onto the paper. primary corona wire Voltage device that erases the charge on the printing drum. Also called the grid or conditioning roller.

A user is trying to send a document to the printer. The only printer that he sees in the "print" options is Microsoft Document Image, what would you tell him? [A] [B] [C] • [D] The Driver is wrong. The printer is OFF. The cable is not attached. The printer hasn't been installed.

A printer started to show problem after sending couple of documents for printing. What will stop the printing and return the printer to normal state? [A] [B] [C] • [D] Event Viewer. System tray. Task manager. Print Spooler.

The scanner light comes on but when the scan button is pressed, nothing happens and the lamp doesn't' move. The computer is still communicating with the scanner. From the following try and determine the cause of this problem. [A] [B] [C] • [D] The USB port is faulty. The USB cable needs to be replaced. The user needs another lamp. The lamp is locked in place.

A printer installed on a network with the correct drivers. Using the print setup wizard, which of the following the user needs to install the printer to their PC? • [A] [B] [C] [D] CD-ROM including drivers. CD-ROM containing spooling software. The serial number of the printer. The server name and printer name.

Which of the following steps will you do last when you install network printer? • [A] [B] [C] [D] Print a test page Print a blank page Ping the printer Restart the computer

The transference of images onto paper by using Pin's is characteristic of which of the following printing types? • [A] [B] [C] [D] Solid ink. Dot matrix. Thermal. Laser.

To ensure bi-directional communication with printer connected to parallel port, you should use the cable labeled: [A] • [B] [C] [D] IEEE 802. 11 x compatible. IEEE 1284 compatible. UI approved. IEEE 1394 Compatible.

Which is the latest type of printerface? [A] [B] • [C] [D] Serial SCSI USB Parallel

A printer without a network interface that only have a USB interface is sitting in a far corner. How will we connect it to the network? [A] [B] • [C] [D] RJ-11 cable Long USB cable Print server Purchase another computer

You've just moved a printer to another location and now the printing pages show unfamiliar characters, what should you do? [A] • [B] [C] [D] Change the IP address. Install drivers. To return the printer to the original location. To move out the Placing Tape from the toner.

Which of the following provides the highest speed printing? [A] [B] • [C] [D] 1284 ECP compatible. IEEE 802. 1 b. USB 2. RS-232 C Printing.

Which of the following is a valid method of connecting network printer (choose 3)? A. IEEE 1394 B. USB port C. \computernameprinter_sharename • D. Serial port E. IP address • F. Print server •

which of the following is the recommended preventive maintenance for a laser printer? [A] remove the cover; blow out toner with the mouth then use a paper towel to remove the access toner [B] remove the cover; blow out the toner access with compressed air can and clean the area with acetone [C] blow the loose toner out of the printer with a domestic vacuum, then use a dump cloth with isopropyl alcohol to wipe the remaining toner particles [D] remove the loose toner with a micron filtered vacuum, then using a toner cloth wipe the remaining toner • particles

which of the following is a laser printer consumable item? A. dye sublimation ribbon B. ink cartridge C. thermal paper D. toner •

Which of the following describes the laser printer process? [A] • [B] [C] [D] Electrostatic indirect process Thermal process Solid ink process Inkjet process

A device that converts light reflected from a document to varying voltages in a scanner is [A] [B] • [C] [D] OCR CCD CODEC CRT

Which of the following standard print languages is a host-based and relies on sending print job to handle processing? [A] • [B] [C] [D] Post-script GDI PCL LPR

Which of the following refers to software that is built-in to a printer motherboard? [A] [B] • [C] [D] Driver Firmware BIOS CMOS

A technician is installing a local parallel printer on a computer running windows which supports this printer mode. Which of the following steps should be taken FIRST to start the software installation? (select TWO) [A] Connect printer and windows plug and play software will automatically install a generic driver Run a driver installation procedure supplied by the • [B] printer manufacturer. Use the windows printer installation wizard to install • [C] the printer. [D] Select system in the control panel to access the printer folder and select the correct driver for the printer. [E] Connect the printer and the printer will automatically upload its drivers to the computer.

An ink jet printer is printing documents that appear blurred. Which of the following would be the FIRST step to take? [A] Change the paper [B] Check the power supply [C] Replace the printer [D] • Print a calibration page

A user not able to print from the workstation. Documents appear in the print queue but will not print. Which of the following would be the FIRST step to take? [A] • [B] [C] [D] Restart the print spooler. Delete and recreate the printer object. Update the device drivers for the printer. Open Printers and Faxes and rename the printer object

A printer is displaying a numeric error code. Which of the following would be MOST helpful in determining the meaning of the error code? [A] Printer test page [B] Microsoft windows help files [C] Support. Microsoft. com web site [D] • Printer manufacturer's service manual

A user reports that whenever they touch a freshly printed document from a laser printer the letters smear or are wiped from the page. Which of the following may be the cause? [A] The corona wire is defective [B] • The fuser is not getting hot enough [C] The drum has become desensitized [D] The toner is running low

A user has been able to print to local printer and now cannot print to that printer. A technician should FIRST check whether: [A] The print driver is corrupt [B] • There is paper in the printer [C] The print driver is properly installed [D] The user is choosing the correct print option in the application

Which of the following would be the BEST method to use to determine whether a new printer is supported by windows? (select TWO) [A] Search the internet for reviews of the printer in trade magazines [B] Use windows update to see whether a new driver is available [C] Use the windows device manager to see whether the device driver is listed among those already installed in that version of windows Check the printer's documentation to see whether • [D] the manufacturer supports a particular windows version Check the HCL supplied by Microsoft for the • [E] particular windows version

Which of the following is the BEST way to regain use of an older driver on a computer running Windows XP? [A] Search for alternative drivers for the display hardware and install an alternate driver. [B] Download and install the older driver from the hardware manufacturer's website replacing the newer driver. [C] Search the Microsoft Knowledge base to find the procedure for replacing the display driver. Use system Restore to return the operating system • [D] to a previous configuration.

Which of the following types of printers typically requires special paper in order to print? [A] [B] [C] • [D] Inkjet Laser Dot matrix impact thermal

In windows, the correct syntax to restart the spooler service at the command line is: [A] • [B] [C] [D] Restart spooler service Net start spooler Service stop start spooler. Spooler restart

A printer is producing faded print quality and the toner cartridge has been changed but there is no improvement. Which of the following is MOST likely the cause? [A] [B] [C] • [D] The imaging drum is not fully discharging The laser scanner is defective The primary corona wire is receiving no power The transfer corona is malfunctioning

Which of the following is a common scanner driver? [A] [B] • [C] [D] RAW PCL TWAIN LPR

A computer purchased six months ago is operating more slowly and takes longer to open documents. The computer has never been connected to the internet. Which of the following could be used to improve the computer's performance? (select TWO) • [A] [B] [C] • [D] [E] Disk Defragmenter SCANDISK FDISK Disk Cleanup Dr. Watson

Which of the following are valid utilities for repairing a windows system that will not load? (select TWO) [A] • [B] [C] • [D] [E] Sysedit Automated System Recovery File Restore Recovery Console System Restore

A windows system displays a black screen right after the initial BIOS splash screen and will not boot. The message 'NTLDR is missing' is displayed. Which of the following would be the BEST method to repair the problem? [A] [B] [C] • [D] Perform a system restore. Boot using the Last Known GOOD Configuration. Boot into safe mode. Boot using the Recovery Console.

Which of the following commands can be used in drivers. Cab to replace a corrupt windows system driver? • [A] [B] [C] [D] EXPAND EXTRACT DECOMPRESS UNCOMPRESS

Which of the following tools is designed for temporarily disabling some startup software and services for diagnostic purpose? [A] [B] • [C] [D] Task manager Event viewer MSCONFIG Windows registry

A user reports that the system reboots continuously while displaying the windows XP logo. Which of the following actions should be taken FIRST to correct the issue? [A] [B] [C] console • [D] Reinstall device drivers in safe mode Reinstall windows User the FIXBOOT command from the recovery User the last known good configuration