7 JQE Network CPT SQE Supplier JQE CPT

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7 JQE Network 生產 CPT SQE Supplier JQE CPT Team (Vendor) 程 品保 Urgent

7 JQE Network 生產 CPT SQE Supplier JQE CPT Team (Vendor) 程 品保 Urgent case on call

Quality Goal for Critical Components – 2 tier management Defect Rate Goal Product Unit

Quality Goal for Critical Components – 2 tier management Defect Rate Goal Product Unit [ dppm ] Vendor 2002 Goal B/L Pol Actual data CF OPTIMAX NITTO 108 1328 Goal Actual data PCB 40041 30154 Goal Actual data TCP FH ROE NOVATEK HITACHI Goal Actual data KENLEC Goal TPN Actual data ACTI 1120 1082 305 6 214 Q 1 2003 Q 2 2003 Q 3 2003 Q 4 2003 Remarks 10000 14525 36001 500 17 213 1000 649 874 500 37 500 0 0 8000 6000 2000 500 500 1000 500 500 500 Actual data is average data for all Quanta projects that quality performance in your internal process. 13

Supplier Audit Plan & Ranking Audit Schedule in 2003 / For over all Quanta

Supplier Audit Plan & Ranking Audit Schedule in 2003 / For over all Quanta projects 14

16 量產前首件檢查需求項目 Are First Article Inspections conducted in a production environment to ensure requirements

16 量產前首件檢查需求項目 Are First Article Inspections conducted in a production environment to ensure requirements are met prior to mass production? 　 Does the First Article report include verification of: 　　　　　 在量產之前是否在生產環境執行首件檢查來符合所有需求, 首件檢查是否含下列項目: • Quality documents? 　 品質文件 (樣品承認書、QMP 、品質協定) (b) Process control parameters/documents? 　 製成控制參數/文件 (c) Condition of manufacturing equipment and tooling? 製造設備和 具的條件 (d) Critical parameters/dimensions? (including capability index) 重要的參數/尺寸? (包括製成能力) (e) Traceability of cavity #, tooling #, and manufacturing site? 區域#, 具#和製造場所的可追溯性? (f) Inspection/test yield? 檢查/測試良率?

22 GLOSSARY • CA Corrective Action • CIP Continuous Improvement Plan • CLCA Closed

22 GLOSSARY • CA Corrective Action • CIP Continuous Improvement Plan • CLCA Closed Loop Corrective Action • DVT Design Verification Test • ECN Engineering Change Notification • EVT Engineering Verification Test • FAE Field Application Engineer • FAI First Article Inspection

23 GLOSSARY • FMEA Failure Mode Effect Analysis • GQAM Global Quality Account Manager

23 GLOSSARY • FMEA Failure Mode Effect Analysis • GQAM Global Quality Account Manager • GR&R Gauge Repeatability and Reproducibility • IFIR Initial Field Incident Rate • IQC Incoming Quality Control • JQE Joint Quality Engineer • MSA Measure System Analysis • MTBF Mean Time Between Failures

24 GLOSSARY • OQC Outgoing Quality Control • PCN Process Change Notification • QIP

24 GLOSSARY • OQC Outgoing Quality Control • PCN Process Change Notification • QIP Quality Improvement Plan • QMP Quality Management Plan • QVL Qualified Vendor List • QPA Quality Process Audit • RTSReady To Ship • SPCStatistical Process Control • SQE Supplier Quality Engineer • VLRR Vendor Line Reject Rate ～END～

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