7 00 Understand marketing and business management 7

7. 00 Understand marketing and business management. 7. 05 Understand operations’ role and function in business to value its contributions to the company. (supplemental) 1

Business Operations Common business operations: – Facilities management – Logistics – Scheduling – Safety and security 2

Business Operations • Why would a business need to be concerned about management of their facilities? • What is facilities management? – Facilities management is managing the buildings and land of a business and ensuring that everything is used, repaired, and running properly. 3

Business Operations • How do businesses obtain their products and services in a timely manner to make available for customers? • Logistics is managing the receiving, moving, and storing of supplies, materials, and finished products 4

Business Operations • What is involved in scheduling work, people, and resources for a business? – Scheduling involves managing work to be completed, the people who will complete the work, and the resources needed for completing the work. • What is the purpose of a business managing safety and security? What is involved in safety and security for a business? – Safety and security involves managing personnel being in place to prevent accidents and injuries of employees and customers and protect people and property. 5

Business Operations • Management tools: – – Operational plan Operating budget Schedule Procedures – Standards • Technology tools – Supply chain management software – Collaboration software – Computer security – Inventory – Project Management – Budgeting – Document Management – Manufacturing Automation 6