600 Emergency Response Guide 608 Civil Disturbance Emergency
600. Emergency Response Guide, 608 Civil Disturbance Emergency Action Plan A. The Purpose of This Policy The purpose of this policy is to inform the manager-on-duty on how to respond to a civil disturbance. A “civil disturbance” may be a riot, demonstration, unruly celebration, disruptive crowd, protest event, picketers, etc. Continue ► SAFETY & SECURITY GUIDE © Marin Management, Inc. 1
600. Emergency Response Guide, 608 Civil Disturbance Emergency Action Plan B. The Manager-on-duty's Planning and Response for a Civil Disturbance When a civil disturbance is possible, expected or occurring, the manager-on-duty must first act to protect the safety of our Hotel guests, visitors and team members and the physical security of the Hotel and its assets second. The manager-on-duty takes the following actions as soon as he or she is aware of an imminent or occurring civil disturbance: 1. Immediately contact the general manager, maintenance supervisor, assistant general manager and housekeeping supervisor. 2. Call 9 -1 -1 if there is a threat to life, property or the normal commercial activity of the Hotel. Continue ► SAFETY & SECURITY GUIDE © Marin Management, Inc. 2
600. Emergency Response Guide, 608 Civil Disturbance Emergency Action Plan B. The Manager-on-duty's Planning and Response for a Civil Disturbance (cont. ) 3. If needed, designate pick-up points where guests and team members can meet and be escorted to or from the Hotel by police or other security personnel. 4. Lock all outside doors, including storerooms and mechanical rooms, except a single guest entrance designated to be most controllable at the time. 5. Do not allow Hotel team members to engage in verbal or physical confrontation with participants or agitators of a civil disturbance. 6. If needed, deposit all cash in the Hotel safe. Continue ► SAFETY & SECURITY GUIDE © Marin Management, Inc. 3
600. Emergency Response Guide, 608 Civil Disturbance Emergency Action Plan B. The Manager-on-duty's Planning and Response for a Civil Disturbance (cont. ) 7. If needed and time is available, direct the maintenance supervisor to secure windows with boards. 8. Secure the Hotel vehicle, if any. 9. Secure outdoor furniture. End SAFETY & SECURITY GUIDE © Marin Management, Inc. 4
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