6 steps to problem solving PRESENTATION BY ZAMA

*6 steps to problem solving* PRESENTATION BY ZAMA TWALA G 15 T 0656

Steps and what will be covered 2 � Step 1 � � � Identify and select one problem Step 2 Analyze the problem Step 3 Generate possible solutions Step 4 Select and plan the solution Step 5 Implement the solution Step 6 Evaluate the solution Zama Twala G 15 t 0656 Generate possible solutions.

Brief outline 3 There are many problem solving methods and the 6 step method is just one of them �Use a process to solve problems and issues. This help you make decisions. � Be consistent in how you choose to solve your problems. �Find something that works and choose to follow this method. Zama Twala G 15 t 0656

Step 1: Identify and select the problem 4 �The objective here is to identify the problem. �Step back from the issue at hand use star method (Stop, think, act, Review) � Think through the difficulty faced by group or individual. Ensure each member of group of the group agrees on topic at hand. �Come up with an agreement process. �Use the 3 elements of consensus Zama Twala G 15 t 0656

Step 2: Analyse the problem 5 �Once problem has been identified now analyze it to find the root of the issue. �Focus on everybody's efforts to find the cause if you are working in groups. �Gather information, take a close look at what is going on. �Attempt to reach a consensus. Zama Twala G 15 t 0656

Step 3: Generate possible solutions. 6 �Brainstorming method is necessary in this step to generate as many solutions as possible. �After brainstorming session, each person in the group must be allowed to clarify their suggestion, so a common understanding is reached. Zama Twala G 15 t 0656

Step 4: Select and plan the solution 7 � Once everybody’s opinion has been considered in this step, members should select the best solution in order to fix the problem �The previous step is done to figure out what would work best with regards to their circumstance. �Solutions should be prioritised. �Use the process of elimination in order to concentrate on the best solutions. �A decision as to what is the best solution should then be reached. Zama Twala G 15 t 0656

Step 5: Implement the solution 8 � This is one of the most important steps, once steps 1 - 4 have been completed, members of the group should now implement all of the steps in order to carry out the task. �Members should pay close attention to the approach as well as observe the solution carefully. Zama Twala G 15 t 0656

Step 6: Evaluate the solution 9 � This is the step where you review your solution, seeing whether is worked or not. � If there were issues with the method, members should review what went wrong in the process. � When reviewing the solution, an evaluation on what improvements can be made should be done. �A careful analysis on process as a whole should be made. �Group can now act on findings and problem should be solved. Zama Twala G 15 t 0656

Conclusion 10 �Summary: the six step problem solving process is an easy manual that helps you deal with issues and problems, it is versatile as it could help in family situations, group work as well as individuals. �Re-motivation: This is a process that helps many people systematically solve problems and it is easily put into practice. �Close: The six-step problem solving process is a good tool to use to solve difficult and complex issues. Zama Twala G 15 t 0656