5 eBusiness ERP mailto ckfarnmgt ncu edu tw

5 e-Business── ERP企業資源規劃 國立中央大學. 資訊管理系 范錚強 mailto: ckfarn@mgt. ncu. edu. tw http: //www. mgt. ncu. edu. tw/~ckfarn 2004. 06 1

ERP 整合範例： SAP Financial controlling Resource controlling Sales Customer Order Production Presales Activity SOP Sales order MPS Purchasing Mat. mgt Logistics controlling Inventory Sourcing MRP Delivery Planned order Requi- Vendor sition selection Customer Billing Production order Purchase Goods order receipt Customer Payment Shop floor control Invoice verification Vendor Payment Sales, Production, Purchasing, Warehouse 13

ERP：功能 /流程完全整合 HR 以ORACLE ERP為例 Payroll Shipments Customers OM Orders Transportation Information Bills and Routings Journal Entries AP INV Work Orders COST nal E Jour COST Shipments Items BOM s ntrie Journal Entries AR Invoices Internal Payments COST Receipts Work Orders ENG 配銷 製造 人力資源 Mass Addition Vendor Invoices Vendor Payments Workflow Interplant PO Vendor PO Material Requirements Planning (MRP) 財務 FA Receipts PO WIP ECOS Corporate Journal Entries GL Enterprise Demand 15

外商的ERP系統 SAP, Baan, Oracle, Peoplesoft, JDE 昂貴的軟件價格 極高比例的顧問費用 可能高達總成本的70% 市場佔有率 2000 SAP Oracle People. Soft JDE Baan Other 33

EERP的未來發展 Electronic Commerce mrp Material Requirement Planning MRP Supply Chain Management MRP II Manufacturing Resource Planning (+Capacity) ERP Sales Force Automation Enterprise Internet Manufacturing Resource Integration Resource Planning (+BPR，HR Logistics (+Cash flow) Business Service. . ) Intelligent Knowledge Management Customer Relationship Management 35