4 HSBC Insurance Brokers IBM File Net Presentation

4 HSBC Insurance Brokers IBM File. Net Presentation Presented by: Bernard Bazley, Head of IT

4 The Problem Too much Paper, how do we remove it without affecting efficiency or causing civil unrest!!!

4 London Market Insurance Market 4 10 Billion Pages of Paper stored in London 4 Every London Market Reinsurance Policy has on average 1, 000 pages to support it 4 98% of Files Never Opened after 1 st Year

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4 Why Get Rid of Paper !!! 4 Liability – Accident waiting to happen – Huge processing problems if paper destroyed 4 Office Space – 25% of London Office space used for filing – Project cost justifiable on office space savings alone

4 Why Get Rid of Paper!!! 4 Global Resourcing – Pressure to reduce processing costs – HSBC Global Company, with Global Service Centres – Share documentation 4 Market Changes – Use of Repositories – Electronic transfer of data

4 Choices Evaluated 4 IBM Product set 4 File. Net Product set 4 Microsoft – Share. Point 4 Niche London Insurance products 4 In-house HSBC products

4 Why IBM File. Net 4 Ease of Use 4 Able Imaging without Workflow 4 E-Mail integration – Lotus Notes 4 Industrial standard software 4 Workflow module available for future expansion

4 Progress & Experience 4 Two thirds of Project completed, so far so GOOD 4 Dual Screen for processing staff 4 Get the INDEXING right 4 Suitable training needed 4 Implement new process to support Imaging

4 After IBM File. Net Implementation

4 Questions