25 November 2009 Slide 1 The i DRM

25 November 2009 | | Slide: 1 The i. DRM Management Platform for Human Resource Development The Management and Coordination of Workshops, Training Courses, Symposia and Conferences for industrial Disaster Risk Management - managing people and HR events - © 2009 ifanos c&p / Hoffmann&Reif. All rights reserved for In. WEnt Capacity Building International

9 March 2010 | | Slide: 2 The networking Mission … for intellectual capital in industrial Disaster Risk Management – Capacity Building

9 March 2010 | | Slide: 3 Let's start with an example § the total cost for an expert training event is INR 3 lakh ? or INR 10 lakh ? or USD 25 lakh ? or more … § How can I access the material developed n_o_w ? § How can I contact the experts involved n_o_w ?

9 March 2010 | | Slide: 4 Where is it ? intellectual capital developed

9 March 2010 | | Slide: 5 What is necessary? What are the Tasks? § The documentation, dissemination and management of HRD events in the sector § The presentation of relevant key concepts, rules and regulations and case studies § A database with key persons and participants § A development work area of partners of an upcoming i. DRM network § The documentation of key institutions and the facilitation of their networking § Facilitation of the professional communication between the stakeholders

9 March 2010 | | Slide: 6 How can this be done? § Internet platform – easy access - worldwide - fast and save (not a website!) § Authoring system – decentred content production § Content Management System - structured organisation of content § Management Information System – access to relevant information at the fingertip § Defined and effective work flows – efficient and cost effective organisation of knowledge management

9 March 2010 | | Slide: 7

9 March 2010 | | Slide: 8 Short History about - me and my machine …. . § …. . can now talk to each other better and I personally can do more tasks § …. . can now move tasks to a few friends and some people in my company better, so we are more productive § …. . . can now distribute nearly any digitised information to everybody who wants it and we communicate and network fast and cooperate and produce in bilateral contacts § …… can now jointly cooperate with many others on the same platform – we author in a team and we stay in dialogue with our audience.

9 March 2010 | | Slide: 9 WWW. HRDP-i. DRM. in

9 March 2010 | | Slide: 10 What are the main features?

9 March 2010 | | Slide: 11 Features HRDP System Architecture 1. Collection & data analysis in the MIS 2. Training documentation / CCFs 3. Content publishing and workflow Features Community Management 1. Newsletter 2. Institutional database 3. Who-is-Who database Knowledge Management Training Management Features 1. Online booking 2. Trainer / participant management Internet / Intranet Management and Administration Portal MIS Special Objects for content publishing (Management Information System) Knowledge Management Architecture Administration User Management Content Management Application Server Middleware XML Knowledge Objects Workflow engine Search and retrieval engine External Search Engines External Directory Services

9 March 2010 | | Slide: 12 What is needed for platform operation? § qualified staff (online author / editor / system) (Authors, Editors, Administration) § digital content material of all cooperating partners § Efficient hosting § Maintenance of the technical system

9 March 2010 | | Slide: 13 Marketing / Announcing and documenting http: //www. hrdp-idrm. in/e 6547/e 5781/ Lists of all upcoming or past Training Events (CCF-Lists)

9 March 2010 | | Slide: 14 CCF

9 March 2010 | | Slide: 15 Information sharing http: //www. hrdp-idrm. in/e 5783/

9 March 2010 | | Slide: 16 Online Newsletter

9 March 2010 | | Slide: 17 Institutional Database - http: //www. hrdp-idrm. in/e 5830/e 18063

9 March 2010 | | Slide: 18 Downloading http: //www. hrdp-idrm. in/e 5785/e 7397/ http: //www. hrdp-idrm. in/e 5785/e 14692/

9 March 2010 | | Slide: 19 Rules and Regulations http: //www. hrdp-idrm. in/e 7388/e 7801/

9 March 2010 | | Slide: 20 i. DRM Network Expert resources Database List of all activities in HRD

9 March 2010 | | Slide: 21 Who will use it? The visitors: all information not protected The subscribers: with restricted access codes (for defined intranet areas) for reading and downloading The authors: with access codes for the areas they are allowed to publish – guide and mentor courses

9 March 2010 | | Slide: 22 i. DRM Network Public space The public platform is used by result users and project coordinators § To get information about services, upcoming trainings and workshops with detailed information § E-learning § To have access to information about best practises, reports and material from past training events § To announce and to apply for training courses § To inform about concepts, approaches and capacity building initiatives. § To give feedback and evaluate

9 March 2010 | | Slide: 23 i. DRM Network Intranet The intranet for project coordinators, training management and selected stakeholders (trainers) § To coordinate their training activities and contents. § To document all material, reports, evaluations and tools § To provide restricted access to reports, participants lists and background information § To develop services and HRD events § To plan projects § To administer addresses and contacts

9 March 2010 | | Slide: 26 What is needed for Authoring? Target audience Author - Content Manager Editor

9 March 2010 | | Slide: 27 i. DRM Network Efficient Management Processes De-centralized content maintenance and processing PUBLISHING-PLATFORM (CMS) Author XML-Normalisation / workflow-processes Editor / Reviewer Creation Editorial office Correction Proprietary formats: MS-Word Image data Utilisation: XSL-Transformation Target audience © 2007 SNTL Publishing Gmb. H & Co KG All rights reserved, sh@sntl-publishing. com

9 March 2010 | | Slide: 28 The need of defined internal workflows – to make the cooperation a success § Workflows for cooperation have to be defined § Clear mandates are needed for authoring, editing, publishing and follow up of applications/registrations, queries, and contents production § The tasks can be centralised (simple) of decentralised (more complicated)

9 March 2010 | | Slide: 29 How can we build up the HRD- i. DRM Management Platform? Phase I: Centralisation during content setup phase (approx. 6 months) Section author Audience/ target groups se nd Chief Editor & Webmaster Moderator (teaching staff) Centralized activities on the platform Manager

9 March 2010 | | Slide: 30 How can we build up the HRD- i. DRM Management Platform? Phase II: decentralisation after setup phase Section author aut h or & Audience/ target groups upl oad Decentralized platform activities Chief Editor: release Moderator (teaching staff) Webmaster Manager

9 March 2010 | | Slide: 31 How is the platform deployed? § As a cooperation tool - (e. g. for joint documentation) § As a process management tool - (e. g. for course administration) § A feedback tool § As a performance analysis tool - (e. g. for course statistics)

9 March 2010 | | Slide: 32 Layout / Design Focussing on what is essential § Strict separation of content and design / layout § As an editor you work on the content only Content Parts © xmachina/opentechnet § Layout / design adaptation is done in the templates

9 March 2010 | | Slide: 33 i. DRM Network General assembly of a platform page – page view Channels Path navigation Teaser for cross linked information Page title Content navigation to sub folders Bibliographic data (author, change date) Content area

9 March 2010 | | Slide: 34 head. Meta Assembly of web pages in the head. Script / head. CSS platform Accessibility: content publishing guideline catalogue pageelement_Menu pageelement_ Macronavigation pageregion. Before pageelement_Micronavigatio n pageelement_Headline pageelement_Description page element_ Teaser page element_ for people with disabilities body. Content_Float Bodytext of the Document pageregion. Right § standard_ header pageregion. Left automated page assembly pageelement_Logo pageregion. Top Consistent template model for standard_ footer pageregion. Bottom § head. Bodytag pageelement_Index pageregion. After pageelement_Copyright Links

9 March 2010 | | Slide: 35 How does it work?

9 March 2010 | | Slide: 36 View Manage Mode

9 March 2010 | | Slide: 37 Authoring principle: Fragments are produced in containers and sequenced Fragments („Atoms“) Container („Molecules“) Presentation Image Language-3 Language-2 Language-1 Document Text fragment Teaser Textbausteine Text fragment Sequencing Text fragment Assembling Website Text fragment Teaser Templates fgh <dtml-in>. . . </dtml-in>

9 March 2010 | | Slide: 38 i. DRM Network General assembly of a platform page – manage mode for authors

9 March 2010 | | Slide: 39 What are the benefits?

9 March 2010 | | Slide: 40 How decision making on training management will be supported in future Decision makers instant online access future dynamic key charts are displayed on the web page automatically: -> improved ease of access for decision support

9 March 2010 | | Slide: 41 Management Information - http: //www. hrdp-idrm. in/e 6547/e 23622/

9 March 2010 | | Slide: 42 Multidimensional charts, example 1

9 March 2010 | | Slide: 43 Exemple 2: combination of traits Example: gender percentage rate F % more females M % more males

9 March 2010 | | Slide: 44 What are the benefits? § ease of training programme management e. g. for participants: course selection, booking, . . . ; for course managers: course administration § comprehensive analysis with a single click e. g. how many training days have been offered throughout a year? . . .

9 March 2010 | | Slide: 45 What are the benefits? . . . and most important § securing the investment by making expert material retrievable - for the public, for course participants of for manager / administration (with protected access) → Management of intellectual assets is a key component in any science based project

9 March 2010 | | Slide: 46 What features implemented at the moment?

9 March 2010 | | Slide: 47 Event announcement and documentation: Lists of all upcoming or past Training Events (CCF-Lists) Classification of subject Title Offering institutions can be added

9 March 2010 | | Slide: 48

9 March 2010 | | Slide: 49 The form meets the World Bank requirements

9 March 2010 | | Slide: 50 Expert resources and Online or manual application

9 March 2010 | | Slide: 51

9 March 2010 | | Slide: 52 Online or manual application

9 March 2010 | | Slide: 53 i. DRM Network Overview of the booking status

9 March 2010 | | Slide: 54 Management and Coordination of multiple Training Events

9 March 2010 | | Slide: 55 i. DRM Network Documentation system

9 March 2010 | | Slide: 56 KEY – Concepts in i. DRM § Collection for reference and dissemination of resource material

9 March 2010 | | Slide: 57 KEY – Concepts in i. DRM Collection for reference and dissemination of resource material

9 March 2010 | | Slide: 58 i. DRM Network For planning tasks and processes with a team of authors, this tool assures the overview of accomplishments

9 March 2010 | | Slide: 59 i. DRM Network Feedback Queries and comments - They are sent automatically to those experts responsible for a subject

9 March 2010 | | Slide: 60 i. DRM Network Downloads Collection of all relevant forms, templates and process descriptions

9 March 2010 | | Slide: 61 i. DRM Network Tool to send evaluations in the form of a poll is a useful interactive tool for feedback. The tool can be changed easily for other themes and topics as per requirement.

9 March 2010 | | Slide: 62 What is needed to run the system?

9 March 2010 | | Slide: 63 A lot of highly skilled services needed but little procurement CMS App. -Server Blade Server Webserver Operating System § Connectivity & power § Hardware exchange in case of failure

9 March 2010 | | Slide: 64 Multi Client Organization common templates Document Client Document images http: //www. domainname 1. common images templates common content public 1 public 2 http: //www. domainname 2. com public 3 private (multilinguales XML-Modell) images templates content public 1 public 2 ZMS-Instance public 3 private (multilingual XML model)

9 March 2010 | | Slide: 65 Profiles: operating an MIS platform (incl. institutional Website), example Roles 1. System manager 2. Template developer and media producer 3. Graphic designer 4. Technical writer / editor 5. Communication manager Outsourced based on Service Level Agreements Internal staff services

9 March 2010 | | Slide: 66 Profiles: operating an MIS platform (incl. institutional Website), example Roles Tasks Qualifications 1. System manager ▪ Securing performance of the technology based services and managing the support infrastructure Setting up and maintenance of Linux, Apache, App. -Server, CMS ▪ ▪ ▪ Strong system management skills (WWW-Server, Firewall, Linux -OS); strong skills in application server management Experience in Software-Engineering Very good skills for server maintenance tools ▪ Organisation and realisation of technical support for staff ▪ ▪ ▪ Ability to coordinate staff Strong communication skills and service orientation Experience in solution strategies for technical problems ▪ ▪ Needs assessment and use case development User interface conceptualization and development Software development of applications Multimedia production ▪ ▪ ▪ Experience in content management systems Strong skills in software development (CMS based Engineering) Very good skills with Internet software tools Very good skills in the production of digital media Experience in solution strategies for technical problems ▪ Preferably Audio-/Video- and multimedia production ▪ Practical experience in audio-/video production ▪ ▪ Photo / picture selection and processing Layout / design adaptation Design consistency & usability checks Graphic design of digital media resources ▪ Several years of experience in graphic / design work and digital media development (e. g. image processing) Experience in graphic design of print, offline (e. g. CD-ROM), online and broadcast media 4. Technical writer / editor ▪ ▪ ▪ Publication planning, authoring/editing and quality assurance Author / contributor network management e. Publishing of documents, articles Content Management System configuration ▪ ▪ ▪ At least three years experience in authoring and editing (e. g. texts for websites, brochures, broadcast media) Subject matter expertise Strong communication skills and service orientation Strong computer skills and professional internet user 5. Communication manager ▪ ▪ Editing process and team management Overall content quality assurance Reporting to the decision makers Website marketing ▪ ▪ Experience in corporate / institutional communications Subject matter expertise Team and project management experience Marketing experience 2. Template developer and media producer 3. Graphic designer ▪ Outsourced based on Service Level Agreements ▪ Internal staff services

9 March 2010 | | Slide: 67 Internal staff - TOR

9 March 2010 | | Slide: 68 Information management: § Constantly update the web based content management system § Collect relevant background papers for DMI and i. DRM network activities § Update the structure of the platform § Up do date “Who-is Who” List and persons/institutions database § Design Metadata structure for the platform Cooperation and communication with DMI and network partners: § Communicate the work process § Motivate DMI and networking partners, § Take care and motivate other WEB site managers Follow up and quality control of HRD events: § Steering and management of feedback § To assist in the collection of all reports prepared by the individual or training provider Continuous qualification efforts and reports: § Participate in upgrading courses and Vo. IP assistance for Administrator Skills § Quarterly activity reports

9 March 2010 | | Slide: 69 Interviews § We will present us § You will present yourself § You will ask questions § We will ask also § You make a little exercise

Thank you for your attention - End -