2020 CENSUS COMPLETE COUNT CENSUS TRAINING WORKSHOP Questionnaire

2020 CENSUS COMPLETE COUNT CENSUS TRAINING WORKSHOP Questionnaire Assistance 2020 CENSUS. GOV Achieving a Complete and Accurate Count

CENSUS 2020 GOAL Ensure that everyone is counted once, only once, and in the right place. Some people may need help from trusted partners to accomplish this

Topics • Types of Questionnaire Assistance • Questionnaire Assistance Guideline • DRAFT General Guidelines • DRAFT Physical space Guidelines • DRAFT Technical Guidelines • DRAFT Interaction requirements • Resources for assistance

Questionnaire Assistance Types QAC, QAK…. MQAC • • • Questionnaire Assistance Centers - community locations where someone is present and providing guidance in filling out census form Questionnaire Action Kiosks - computer and resources available Mobile Questionnaire Assistance Centers (TBD) - US Census Bureau staff available at community locations to provide direct assistance

Questionnaire Assistance Guidelines Provide resources and guidelines to help everyone respond to the Census. Protect Census responses as confidential per Federal Requirements. As part of that effort, also protecting people and organizations that are helping.

Questionnaire Assistance DRAFT Guidelines Basic Requirements • • • Have at least one computer with internet access available to the public for Census questionnaire assistance and response Maintain regular office hours Available for a period within the March 2020 – June 2020 period Outfit computer station with marketing/branding Have staff or volunteers trained by City, County, or partner to: • • Direct people to Questionnaire Answer resource and information-based questions Provide language assistance Provide digital-literacy assistance

Questionnaire Assistance DRAFT Guidelines Space Considerations • • • ADA Accessible. NOTE: some exceptions to this to meet all needs Computers should be set-up to limit viewing the screen from the general public If someone is asking questions, it should be in a location where the conversation can be private. Especially if the questions is about personal information.

Questionnaire Assistance DRAFT Guidelines Technology Considerations • • Since the QAC interface will be completely on the web, computers designed as a QAC just need to run the newest version of a modern web browser. Recommended: internet speed of at least 5 Mbps Clear cache so data is not retained Windows Machines: • • At least Operation System running Windows 10 or later At least 100 MB of free hard drive space At least 12 MB of RAM Machines • OW X Yosemite 10. 10 or later

Questionnaire Assistance DRAFT Guidelines Interaction Considerations • • • ONLY Census Bureau employees sign the oath to protect data for life. Therefore, Census Bureau employees are the ONLY people who can provide direct assistance or fill out the form for someone QAC Staff and Volunteers CAN answer questions about the Census, data confidentiality, and where to find resources CAN provide language assistance CAN help with technical issues Resources: We will provide a final list • • Cococensus. org Census Bureau: 2020 census. gov

Common Sense Safety Measures 1. Double check hyperlinks – ensure they come from trusted messengers (like @uwba. org or @census. gov) and/or lead to secure domains (https: //) before you click on them. 2. The Census will NEVER ask you for your Social Security Number, your bank account or credit card number, or money or donations. 3. Do NOT give your census response to someone to put into the website for you later. 4. When using public computers, be sure to not save your passwords, to log out of email accounts, and to delete your downloads. 5. Only Census Bureau employees are sworn under oath for life (under penalty of prison and a significant fine) to protect the confidentiality of your census response. 6. Double check the identity of Census Takers who visit your home by asking to see an ID badge – it should have their photo, a U. S. Department of Commerce watermark, and an expiration date.

Work as a Census Takers visit nearby homes, interview residents, and collect census responses in person using a mobile app. • Part-time, temporary work with flexible schedule (May 2020 and July 2020) • $25 -30 in the San Francisco Bay Area, with paid online training • Weekly paychecks • Income will NOT affect your eligibility for federal assistance programs • Work-eligible bilingual non-citizens may be hired Apply online at www. 2020 census. gov/jobs

THANK YOU!!