2017 Rethinking Financial Services Taking Stock of our

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2017

2017

Rethinking Financial Services Taking Stock of our achievements and forging the way forward Investments

Rethinking Financial Services Taking Stock of our achievements and forging the way forward Investments

Capital Markets are still lagging behind Uptake of Formal Financial Services 60% 50% Mobile

Capital Markets are still lagging behind Uptake of Formal Financial Services 60% 50% Mobile money services 17% 14% Commercial bank services 15% 13% Insurance services 4% 3% Pension services 2% 3% SACCOS 0% 0% 2017 2013 16% 12% Savings Group Informal Moneylender 7% 2% MFI/microlender services Capital markets Uptake of Informal Financial Service 4% 3% Shop & supply chain credit 2017 12% 25% 2013

43% of adult Tanzanians saved in the past 12 months Living expenses CASHFLOW SMOOTHING

43% of adult Tanzanians saved in the past 12 months Living expenses CASHFLOW SMOOTHING 82% Asset Building Productive - 9% Investment Smoothing - 9% Cashflow - 82% Why are they saving? Base=only those who save 45% An emergency other than medical 18% ASSET BUILDING 9% PRODUCTIVE INVESTMENT 9% Medical expenses either planned or emergency Funeral expenses when needed 11% 2% Education or school fees 6% Farming expenses 3% Business expenses 2% Starting or expanding business 4% Buying or building a house to live in 4% Buying land 2% Buying livestock 2% Retirement or old age 1%

44% of adult Tanzanians borrowed in the last 12 months Medical expenses/medical emergencies ASSET

44% of adult Tanzanians borrowed in the last 12 months Medical expenses/medical emergencies ASSET BUILDING 7% INVESTMENT 19% SMOOTHING 74% Asset Building Productive - 7% PRODUCTIVE investmet -Smoothing 19% CASHFLOW Cashflow - 74% Why do they borrow? Base=only those who borrow 24% Living expenses 23% An emergency other than medical 14% Education or school fees 7% Funeral expenses Other cash flow regulating expenses 4% 2% Starting or expanding your business 10% Farming expenses Business expenses 8% 1% Buying, building, improving a house to live in Buying land (farm or living) Buying livestock 4% 2% 1% 59% of those borrowing borrowed more than once in the past 12 month

Customer base is a key challenge What are the biggest challenges of growing your

Customer base is a key challenge What are the biggest challenges of growing your business? Client/customer base too small/narrow 35% Access to credit/finance 13% Other, specify 13% Don’t get fair prices 13% Access to natural capital – land, water 10% Marketing 6% Access to infrastructure 4% Access to transport 2% Lack of storage facilities/warehouses 2% Access to market information 1%