2017 FORRESTER REPRODUCTION PROHIBITED WEBINAR Evolve Thyself How

WEBINAR Evolve Thyself — How Operators Become Developers Chris Gardner, Senior Analyst Robert Stroud, Principal Analyst November 6, 2017. Call in at 12: 55 p. m. Eastern time. © 2017 FORRESTER. REPRODUCTION PROHIBITED.

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Chris Gardner Senior Analyst, Infrastructure & Operations Professionals Chris Gardner serves infrastructure and operations professionals as they face the unique opportunities and challenges of migrating business technology into modern, software-defined environments. He specializes in treating elements of infrastructure systems like developers treat their apps: individual pieces of code that can be dynamically shaped and remolded to handle changing business needs at will. © 2017 FORRESTER. REPRODUCTION PROHIBITED. 4

Robert Stroud CGEIT CRISC Principal Analyst, Infrastructure & Operations Professionals Robert Stroud focuses on helping clients navigate the dynamic business transformation and the IT transformation required to deliver agility at high velocity with exceptional quality. A recognized industry leader, speaker, and contributor to multiple best practices and standards, Robert drives thought leadership in the rapidly growing Dev. Ops and continuous deployment domains, assisting clients with their Dev. Ops and continuous deployment transformations as they adopt technologies and practices such as continuous delivery, release automation, organization transformation, and leveraging emerging technologies such as open source and cloud. © 2017 FORRESTER. REPRODUCTION PROHIBITED. 5

Agenda › How infrastructure-as-code (Ia. C) has changed everything › Becoming a developer: going

I started my career as a system admin in the NYC metropolitan area. Speaking

Needed in the past: • “Deep knowledge of my silo” • “Specialization in particular tech” • “Proprietary expertise” Needed in the future: • “I need to know how to program. ” • “Products, not projects” • “Automate everything. ” © 2017 FORRESTER. REPRODUCTION PROHIBITED. 8

Infrastructure-as-code is here to stay › What is it? • • Software defined Public and private cloud Accessible from anywhere Critical element of continuous delivery › It is impossible to find infrastructure today that is not in some way software defined. © 2017 FORRESTER. REPRODUCTION PROHIBITED. 10

Forrester sees evolution in this space Source: Lead The I&O Software Revolution With Infrastructure-As-Code

Infrastructure is now defined by models Source: Lead The I&O Software Revolution With Infrastructure-As-Code

The positives › Infrastructure-as-code = ultimate abstraction › Rapidly expanding usage in hybrid cloud environments › Why Ia. C? • • Flexibility Manageability Agility Lower total cost of ownership © 2017 FORRESTER. REPRODUCTION PROHIBITED. 13

The negatives › Sprawl leads to cost inefficiencies. › Configuration drift may break critical

The changing role of I&O Policy executors © 2017 FORRESTER. REPRODUCTION PROHIBITED. Policy enablers

Breaking down silos Source: Reform Legacy Operations For Composable Infrastructure Forrester report © 2017

Cross-pollination Source: How A Sysadmin Becomes A Developer Forrester report © 2017 FORRESTER. REPRODUCTION

Becoming a developer — languages › Scripts aren’t development. • Error prone • Minimal controls › APIs for software-defined: • • Integration Network Storage Containers and cloud › Configuration management DSL is a good place to start. © 2017 FORRESTER. REPRODUCTION PROHIBITED. 19

Becoming a developer — continuous integration › Infrastructure definitions must be stored and recalled from source code repository. › Version control allows easy rollback. › Changes must be automatically tested across the SDLC. © 2017 FORRESTER. REPRODUCTION PROHIBITED. 20

Becoming a developer — continuous delivery › Manage across the SDLC. › The excuse of “it worked on my machine” is dead. › Deploy through automation — no manual activities. © 2017 FORRESTER. REPRODUCTION PROHIBITED. 21

Becoming a developer — Lean and Agile › Value-stream mapping — optimize › Smaller

Organizational goal: integrated product teams Source: Optimize Your Cloud Organization For Speed And Customer

Automated deployment of releases, not components Source: A Dangerous Disconnect: Executives Overestimate Dev. Ops

Source: The Quest For Speed-Plus-Quality Drives Agile And Dev. Ops Tool Selection Forrester report

Manual infrastructure management doesn’t cut it anymore › Modern infrastructure management requires automation. › Individuals cannot manage thousands of instances manually. © 2017 FORRESTER. REPRODUCTION PROHIBITED. 27

Automated systems management is one of the top priorities for global technology infrastructure decision

Giving up control — not necessarily a bad thing › Automation makes the operations

You need to help the “bad good guys” © 2017 FORRESTER. REPRODUCTION PROHIBITED. 30

Good and bad infrastructure automation › Good: › Bad: • • • Automatic changes Minimal or no approvals for minor changes Consistent models from dev to production Cross-silo © 2017 FORRESTER. REPRODUCTION PROHIBITED. • • Manual changes Approvals for all changes, regardless of criticality Inconsistent models at different levels Siloed workforce 31

Ranking infrastructure automation solutions Source: The Forrester Wave™: Configuration Management Software For Infrastructure Automation, Q 4 2017 Forrester report © 2017 FORRESTER. REPRODUCTION PROHIBITED. 32

Ranking continuous delivery and release automation Source: The Forrester Wave™: Continuous Delivery And Release

Q&A © 2017 FORRESTER. REPRODUCTION PROHIBITED. 34

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