2016 Walmart Program Direct Health Agent Portal Internal

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2016 Walmart Program Direct. Health Agent Portal Internal Use Only – Not for Distribution

2016 Walmart Program Direct. Health Agent Portal Internal Use Only – Not for Distribution 1

Agent Portal Functions • Home • Training • Carrier Certification • Name Tag Ordering

Agent Portal Functions • Home • Training • Carrier Certification • Name Tag Ordering • Scheduling your Store Staffing Events • Reporting Store Activity • Help Internal Use Only – Not for Distribution 2

Getting Started Internal Use Only – Not for Distribution 3

Getting Started Internal Use Only – Not for Distribution 3

Getting Started Internal Use Only – Not for Distribution 4

Getting Started Internal Use Only – Not for Distribution 4

Getting Started Internal Use Only – Not for Distribution 5

Getting Started Internal Use Only – Not for Distribution 5

Getting Started Internal Use Only – Not for Distribution 6

Getting Started Internal Use Only – Not for Distribution 6

Getting Started Internal Use Only – Not for Distribution 7

Getting Started Internal Use Only – Not for Distribution 7

Home Internal Use Only – Not for Distribution 8

Home Internal Use Only – Not for Distribution 8

Training Internal Use Only – Not for Distribution 9

Training Internal Use Only – Not for Distribution 9

Carrier Certification Internal Use Only – Not for Distribution 10

Carrier Certification Internal Use Only – Not for Distribution 10

Carrier Certification Internal Use Only – Not for Distribution 11

Carrier Certification Internal Use Only – Not for Distribution 11

Name Tag Ordering Internal Use Only – Not for Distribution 12

Name Tag Ordering Internal Use Only – Not for Distribution 12

Scheduling Sales Events Internal Use Only – Not for Distribution 13

Scheduling Sales Events Internal Use Only – Not for Distribution 13

Scheduling Events Basics • What is a Sales Event • Why do I need

Scheduling Events Basics • What is a Sales Event • Why do I need to Schedule Work Hours • 5 Time Slots Available – 9 AM to 1 PM – 10 AM to 4 PM – 11 AM to 3 PM – 1 PM to 5 PM – 3 PM to 7 PM • Hours must be Schedule for all events in the Walmart Store from 10/5/2015 to 1/31/2016. Internal Use Only – Not for Distribution 14

Scheduling Events Timeline Number of Permissible Changes/Cancels Required Days Prior to Creating New Event

Scheduling Events Timeline Number of Permissible Changes/Cancels Required Days Prior to Creating New Event 5 15 Days Required Days to Change Event 7 Days Required Days to Cancel Event 7 Days • Dates that are not outside of 15 calendar days will not be available for scheduling new events. • You have the option to modify or change your events. • Once you meet your limit of 5 permissible changes or cancels, you will require escalated intervention to cancel events. Internal Use Only – Not for Distribution 15

Schedule Events Internal Use Only – Not for Distribution 16

Schedule Events Internal Use Only – Not for Distribution 16

Viewing, Changing, and Cancelling Scheduled Events Internal Use Only – Not for Distribution 17

Viewing, Changing, and Cancelling Scheduled Events Internal Use Only – Not for Distribution 17

Calendar Internal Use Only – Not for Distribution 18

Calendar Internal Use Only – Not for Distribution 18

Calendar Internal Use Only – Not for Distribution 19

Calendar Internal Use Only – Not for Distribution 19

Modify Event Internal Use Only – Not for Distribution 20

Modify Event Internal Use Only – Not for Distribution 20

Cancelling Event Internal Use Only – Not for Distribution 21

Cancelling Event Internal Use Only – Not for Distribution 21

Reporting Activity in the Store Internal Use Only – Not for Distribution 22

Reporting Activity in the Store Internal Use Only – Not for Distribution 22

Reporting Your Store Activity Internal Use Only – Not for Distribution 23

Reporting Your Store Activity Internal Use Only – Not for Distribution 23

Reporting Your Store Activity Internal Use Only – Not for Distribution 24

Reporting Your Store Activity Internal Use Only – Not for Distribution 24

Reporting Your Store Activity Internal Use Only – Not for Distribution 25

Reporting Your Store Activity Internal Use Only – Not for Distribution 25

How do I get Help? Internal Use Only – Not for Distribution 26

How do I get Help? Internal Use Only – Not for Distribution 26

Help Internal Use Only – Not for Distribution 27

Help Internal Use Only – Not for Distribution 27

Help Internal Use Only – Not for Distribution 28

Help Internal Use Only – Not for Distribution 28

Help Internal Use Only – Not for Distribution 29

Help Internal Use Only – Not for Distribution 29

Help Internal Use Only – Not for Distribution 30

Help Internal Use Only – Not for Distribution 30

Help Internal Use Only – Not for Distribution 31

Help Internal Use Only – Not for Distribution 31

Internal Use Only – Not for Distribution 32

Internal Use Only – Not for Distribution 32