2016 GREEN CLEAN SCHOOLS LEADERSHIP INSTITUTE PANEL DISCUSSION

2016 GREEN CLEAN SCHOOLS LEADERSHIP INSTITUTE PANEL DISCUSSION: EMPLOYEE ENGAGEMENT GENE WOODARD, MEMBER GREEN CLEAN SCHOOLS LEADERSHIP COUNCIL

GALLOP SURVEY RESULTS EMPLOYEES IN THE UNITED STATES : > 33% ARE ENGAGED > 50% ARE NOT ENGAGED > 17% ARE ACTIVELY DISENGAGED Source: Yahoo Finance

WHAT LEADERS DO TO ENGAGE WORKERS STARTS WITH CARING: > > > > WILLING TO LISTEN: write it down APPROACHABLE: easy to talk to SUPPORTIVE: allow risk taking BRAVE: secure TRANSPARENT: keep people fully informed ACCOUNTABLE: keep your commitments ENCOURAGING: mistakes are okay

WHAT LEADERS DO TO ENGAGE WORKERS SET UP A SYSTEM THAT: > Supports new ideas > Continuous improvement > Supports change in work culture

ENGAGED EMPLOYEES > > > COMMITTED TO GREEN & SUSTAINABILITY PROVIDE QUALITY WORK PRODUCTS & SERVICES CREATE POSITIVE CUSTOMER INTERACTIONS IMPROVE PRODUCTIVITY & TEAMWORK GREATER JOB SATISFACTION

HOW DO WE CHANGE THE CULTURE? Create an environment of trust and empowerment where members of a natural work team can influence or improve their work.

THE GOLDEN RULE/SHINGO LEADERSHIP PRINCIPLES > RESPECT EVERYONE > CONSTANCY OF PURPOSE > LEAD WITH HUMILITY

FOUR KEY SYSTEMS 1. STRATEGY DEPLOYMENT 2. VISUAL MANAGEMENT 3. DAILY KAIZEN 4. STANDARD LEADER FOLLOW-UP

DEFINE NATURAL WORK GROUPS > DO THEY WORK IN SAME BUILDING? > TEAM CLEANING? > SAME SHIFT? > COMMON GOALS?

STRATEGY DEVELOPMENT > Aligning the organizational goals and providing meaningful metrics from bottom to top

VISUAL MANAGEMENT > Using visual tools to track progress, establish goals and create ideas

QUESTIONS?