2013 KMS Technology STRENGTHSBASED DEVELOPMENT PA SEMINAR SOFTWARE

STRENGTHS-BASED DEVELOPMENT PA SEMINAR SOFTWARE OUTSOURCING CLUB 29|NOV|2014

• Decades of data examined • 1 M+ work teams studied • 10, 000+ individual interviews conducted • 10, 000+ executives, leaders, managers coached

DISCOVERED: People who know their talents and have the opportunity to use them at work are more than: • Six times as likely to be engaged in their job • Three times as likely to report having an excellent quality of life • 7. 8% greater productivity

AGENDA • • Principles Applications Challenges Improvements

PRINCIPLES • Built upon talents, strengths • Only some behaviors can be learned • The best in a role deliver the same outcomes using different behaviors • Weaknesses fixing prevents failure, strengths building leads to success • Apply strengths properly to maximize contribution

CONVENTIONAL APPROACH Maintain each person’s strengths and work on fixing weaknesses Most, if not all, behaviors can be learned. Identify improvement areas Develop an improvement plan The best in a role display the same behaviors Weakness fixing leads to success.

STRENGTHS-BASED APPROACH Focus on each person’s strengths and manage around weaknesses Identify talents Develop strengths Only some behaviors can be learned (skills and knowledge) The best in a role deliver the same outcomes using different behaviors Weakness fixing prevents failure; strengths building leads to success. Strengths. Finder Top five talents themes Strengths signature Strengths development

APPLICATIONS • Applied most principles in KMS own ways • Applied Strengths. Finder® at management and middle manager level • Strong team = combination of strengths • Encouraged career path based on each person’s strengths

CHALLENGES • Identify strengths and apply effectively in the context of software outsourcing • Middle managers are not yet strengths-based coach • Wrong strength recognition could lead to decreased performance

IMPROVEMENTS • Apply Strengths. Finder® for all employees if possible • Localize and interpret 34 talent themes • Train strengths-based coach • Improve PA system to support strengthsbased approach • Arrange team with good combination of strengths for success

REFERENCES • Gallup. Strengths, Introduction to strengthsbased development, 2012