2013 Agile Conference Adapting Agile Methodology to Overcome

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2013 Agile Conference Adapting Agile Methodology to Overcome Social Differences in Project Members Hitoshi

2013 Agile Conference Adapting Agile Methodology to Overcome Social Differences in Project Members Hitoshi Ozawa and Lan Zhang OGIS RI Co. , Ltd. Tokyo, Japan [email protected] co. jp, [email protected] co. jp

Abstract • Different values • Offshoring software difficulties - China • Low quality deliverables

Abstract • Different values • Offshoring software difficulties - China • Low quality deliverables • High turnover rate • Solve the problem - Agile

Introduction and Back. Ground • Offshoring projects in China • 10 years of experience

Introduction and Back. Ground • Offshoring projects in China • 10 years of experience

Sociocultural Differences • Phenomena • Values, attitudes, behavioral norms, beliefs, communication approaches • Problems

Sociocultural Differences • Phenomena • Values, attitudes, behavioral norms, beliefs, communication approaches • Problems • Rise to misunderstanding and misinterpretation of intent • Results • Conflicts, mistrust, underutilization of talents • Subtle social differences between China & Japan

Sociocultural Differences • Hofstede’s Cultural Dimensions • Appearances • Differences in offshoring software project

Sociocultural Differences • Hofstede’s Cultural Dimensions • Appearances • Differences in offshoring software project • Sociocultural Challenges • Openness of society • Difference in willingness to adopt new techniques and technology • Differences in communication Japan China Individualism -collectivism 46 20 Power distance 54 80 Uncertainty avoidance 92 30 Masculinity. Femininity 95 66 Long-term orientation 80 118

Methodology • For a example-- specifications differ between two countries • An example –

Methodology • For a example-- specifications differ between two countries • An example – unanticipated difference • Change over time • Cannot change

Lessons Learned during Water. Fall Methodology • Common anticipated problem solved • Geographical dispersion,

Lessons Learned during Water. Fall Methodology • Common anticipated problem solved • Geographical dispersion, different time zones and problems with difference in languages • Except quality, why? • Specification was ambiguous • A culture difference in quality acceptance level • Information sharing was insufficient • Low motivation level in Chinese members

Adopting SCRUM • Roles • Process • Adapting Scrum • Result

Adopting SCRUM • Roles • Process • Adapting Scrum • Result

Lessons Learned • Continuously adapt roles and processes bases on the current conditions. •

Lessons Learned • Continuously adapt roles and processes bases on the current conditions. • Analyze and find factors concerning differences that cannot be changed rather than trying to find the reason for the differences. • Don’t try to force to solve all difference issues. • Try to resolve issues few at a time instead of trying to solve them all at once. • Don’t give up.

conclusion • increase the quality • more satisfied

conclusion • increase the quality • more satisfied