2012 Microsoft Corporation All rights reserved Learn Upgrade

© 2012 Microsoft Corporation. All rights reserved.

Learn • Upgrade methods • New capabilities • Downtime mitigation Validate Prepare • Troubleshooting • Upgrade event failures • UI/UX issues • Data issues • Document environment • Manage customizations • Plan upgrade strategy • Make items upgradable Implement • Build/upgrade farms • Deploy customizations • Minimize downtime • Monitor progress © 2012 Microsoft Corporation. All rights reserved. Test • Build test farms • Use real data • Evaluate techniques • Find issues early

© 2012 Microsoft Corporation. All rights reserved.

© 2012 Microsoft Corporation. All rights reserved.

© 2012 Microsoft Corporation. All rights reserved.

© 2012 Microsoft Corporation. All rights reserved.

Learn • Upgrade methods • New capabilities • Downtime mitigation Implement Validate • Troubleshooting • Upgrade event failures • UI/UX issues • Data issues • Build/upgrade farms • Deploy customizations • Minimize downtime • Monitor progress Prepare • Document environment • Manage customizations • Plan upgrade strategy • Make items upgradable Learn Implement • Build/upgrade farms • Deploy customizations • Minimize downtime • Monitor progress © 2012 Microsoft Corporation. All rights reserved. Test • Build test farms • Use real data • Evaluate techniques • Find issues early • Upgrade methods • Downtime mitigation • Performance • Understand issues Validate • Troubleshooting • Upgrade event failures • UI/UX issues • Data issues

© 2012 Microsoft Corporation. All rights reserved.

© 2012 Microsoft Corporation. All rights reserved.

© 2012 Microsoft Corporation. All rights reserved.

© 2012 Microsoft Corporation. All rights reserved.

© 2012 Microsoft Corporation. All rights reserved.

© 2012 Microsoft Corporation. All rights reserved.

© 2012 Microsoft Corporation. All rights reserved.

© 2012 Microsoft Corporation. All rights reserved.

© 2012 Microsoft Corporation. All rights reserved.

© 2012 Microsoft Corporation. All rights reserved.

© 2012 Microsoft Corporation. All rights reserved.

© 2012 Microsoft Corporation. All rights reserved.

Q&A © 2012 Microsoft Corporation. All rights reserved.