17 Managing Global Human Resources Copyright 2013 Pearson

Learning Objectives 1. List the HR challenges of international business. 2. Illustrate with examples how intercountry differences affect HRM. 3. List and briefly describe the main methods for staffing global organizations. Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall Chapter 17 -2

Learning Objectives 4. Discuss some important issues to keep in mind in training, appraising, and compensating international employees. 5. Explain with examples how to implement a global human resource management program. Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall Chapter 17 -3

The HR challenges of international business Copyright © 2013 Pearson Education, Inc. Publishing as

The Manager’s Global Challenge • Marketing and managing abroad • Control systems o Financial o HR • Cultural difference • Economic systems • Legal issues Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall Chapter 17 -5

How inter-country differences affect HRM Copyright © 2013 Pearson Education, Inc. Publishing as Prentice

Adapting HR Activities to Inter-Country Differences Copyright © 2013 Pearson Education, Inc. Publishing as

Review • • • Culture Economics Politics Labor relations The law Copyright © 2013

The main methods for staffing global organizations Copyright © 2013 Pearson Education, Inc. Publishing

Staffing the Global Organization • International staffing: home or local? o Using expats o Other solutions o Using transnational virtual teams • Offshoring Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall Chapter 17 -10

Staffing the Global Organization • Management values and international staffing policy o Ethnocentric practices o Polycentric practices o Geocentric practices Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall Chapter 17 -11

Staffing the Global Organization • Selecting expatriate managers o Selection testing o Legal issues • Avoiding early expatriate returns o Traits o Family pressures o What employers can do Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall Chapter 17 -12

Review • • Staffing: home or local? Offshoring Management values Selecting expatriate managers • Avoiding early expatriate returns Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall Chapter 17 -13

Important issues in training, appraising, and compensating international employees Copyright © 2013 Pearson Education,

Training and Maintaining Employees Abroad • Orienting and training employees on international assignment • Appraising managers abroad • Compensating managers abroad o The balance sheet approach o Incentives o Steps in establishing a system Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall Chapter 17 -15

Training and Maintaining Employees Abroad • Labor relations abroad • Terrorism, safety, and global HR o Taking protective measures o Kidnapping and ransom (K&R) insurance • Repatriation: problems and solutions Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall Chapter 17 -16

Review • Orienting and training • Appraisals • Compensation • Labor relations • Terrorism,

How to implement a global human resource management program Copyright © 2013 Pearson Education,

Managing HR Locally Putting a Global HR System into Practice • Global HR system effectiveness • Global HR system acceptability • Implementation Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall Chapter 17 -19