11 Dealing with Competition Marketing Management 13 th

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11 Dealing with Competition Marketing Management, 13 th ed

11 Dealing with Competition Marketing Management, 13 th ed

Balancing Orientations Competitor. Centered Customer. Centered Copyright © 2009 Pearson Education, Inc. Publishing as

Balancing Orientations Competitor. Centered Customer. Centered Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 11 -2

Figure 1. 1 Five Forces Determining Segment Structural Attractiveness Copyright © 2009 Pearson Education,

Figure 1. 1 Five Forces Determining Segment Structural Attractiveness Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 11 -3

Industry Concept of Competition • Number of sellers and degree of differentiation • Entry,

Industry Concept of Competition • Number of sellers and degree of differentiation • Entry, mobility, and exit barriers • Cost structure • Degree of vertical integration • Degree of globalization Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 11 -4

Analyzing Competitors Objectives Strategies Competitor Actions Reaction Patterns Copyright © 2009 Pearson Education, Inc.

Analyzing Competitors Objectives Strategies Competitor Actions Reaction Patterns Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall Strengths & Weaknesses 11 -5

Figure 11. 4 A Competitor’s Expansion Plans Copyright © 2009 Pearson Education, Inc. Publishing

Figure 11. 4 A Competitor’s Expansion Plans Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 11 -6

Strengths and Weaknesses Share of market Share of mind Share of heart Copyright ©

Strengths and Weaknesses Share of market Share of mind Share of heart Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 11 -7

Table 11. 2 Market Share, Mind Share, and Heart Share Copyright © 2009 Pearson

Table 11. 2 Market Share, Mind Share, and Heart Share Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 11 -8

Expanding the Total Market New customers More usage Copyright © 2009 Pearson Education, Inc.

Expanding the Total Market New customers More usage Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 11 -9