10 3 Control Communications The process of monitoring

10. 3 Control Communications The process of monitoring and controlling communications throughout the entire project lifecycle to ensure the information needs of the project stakeholders are met. Ensures optimal information flow amongst all communication participants. May lead to revision of Communications Management Plan or communication processes. Occurs during monitoring and controlling processes. Monitor Initiation Planning Execution Close Control Adapted from PMBOK 5 th Edition

10. 3 Control Communications The inputs into Control Communications are – ü Project Management Plan ü Project Communications ü Issue log ü Work Performance Data ü Organisational Process Assets – – – Report Templates Communications management policies, standards and procedures Specific communications technologies Allowed communications media Record retention policies Monitor Security requirements Initiation Planning Execution Close Control Adapted from PMBOK 5 th Edition

10. 3 Control Communications Tools and techniques to Control Communications include - Expert Judgement Meetings Information Management Systems Adapted from PMBOK 5 th Edition

10. 3 Control Communications Outputs of this process include – ü Work Performance Information ü Change Requests ü Project Management Plan updates ü Project Document updates – Forecasts – Performance reports – Issue log ü Organisational process assets updates – Report formats – Lessons Learned Adapted from PMBOK 5 th Edition