1 Who is C H Robinson 4 A

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Who is C. H. Robinson? 4 A leading third-party provider of transportation, distribution and other logistics services 4 One of the largest non-asset-based transportation companies based in North America – 2001 gross revenues $3. 1 billion 4 An intense, service-driven culture 4 Door-to-door service around the world 2

Who is C. H. Robinson? 4 In business for 97 years (founded in 1905) 4 Over 140 offices and approximately 3, 800 employees worldwide 4 Contracts with over 20, 000 transportation companies 4 Over 15, 000 customers 4 2. 5 million shipments in 2001 3

Who is C. H. Robinson? Calgary Vancouver Seattle Spokane Yakima Montreal Whitefish Fargo Portland Toronto Minneapolis St. Paul Green Bay Madison Sioux Falls Milwaukee Sacramento Salt Lake City Denver Fresno Springfield Wichita Visalia Nashville Memphis Upland Albuquerque Oklahoma City Lubbock Phoenix Little Rock Plano Nogales Fort Worth El Paso Dallas Jackson Shreveport Knoxville Winston-Salem Salisbury Raleigh Charlotte Greenville Columbia Huntsville North Atlanta Charleston Atlanta Savannah Birmingham Jacksonville San Antonio N. Houston New Orleans Mobile Tampa Laredo Nuevo Laredo Monterrey Guadalajara 4 Manchester Boston Hartford New York Secaucus Cleveland Rockford Chicago Iowa City Pittsburgh Fort Wayne Toledo Philadelphia Des Moines Akron Valley Forge Columbus Indianapolis Cincinnati Peoria Evansville Richmond Baltimore Louisville Roanoke Kansas City St. Louis Reno San Diego Flint Ann Arbor Detroit Syracuse Rochester Buffalo Omaha San Francisco Los Angeles Irvine London Grand Rapids Queretaro Mexico City Orlando Miami North Miami South

Global Network 5

C. H. Robinson Is Recognized For Excellence AMERICA’S BEST 200 SMALL COMPANIES 6

Third Party Logistics 4 What is 3 rd Party Logistics (or outsourced logistics)? 4 How is it different than a broker? 4 What is a non-asset based company? 4 As a 3 PL, we build relationships with different carriers, offering customers: – Four Modes – Warehousing – Freight Payment Services, etc. – Tracking and Tracing Capabilities 4 A broker does not offer these services 7

3 PL Transportation Services 4 Truckload 4 Intermodal 4 Logistics Services 4 Freight Forwarding 4 Warehousing 8 4 NVOCC 4 Customs Brokerage 4 Domestic and International Air Cargo 4 LTL

Supply and Demand 9

Supply and Demand 10

Major Customers: Industries Served in 2001 15% 42% 13% 17% Top 100 customers represent 39% of total gross profit 11

Growing With Customers, Meeting Their Needs 1992 Selected Customers & Services Company Quaker Land O’Lakes Wal-Mart K-Mart Anheuser-Busch Quebecor Printing Pepsico Food System Reader’s Digest Kraft The Scotts Company Monsanto 3 M Amazon Cott Beverage 12 Truckload LTL Rail Airfreight Ocean Logistics Sourcing Offshore

Growing With Customers, Meeting Their Needs 2002 Selected Customers & Services Company Quaker Land O’Lakes Wal-Mart K-Mart Anheuser-Busch Quebecor Printing Pepsico Food System Reader’s Digest Kraft The Scotts Company Monsanto 3 M Amazon Cott Beverage 13 Truckload LTL Rail Airfreight Ocean Logistics Sourcing Offshore

Leading Competitors Company Air Express Int. Circle Int. Eagle USA Expeditors Int. Fritz Hub Group Mark VII C. H. Robinson 14 Air Freight Ocean Truck Intermodal Customs

Systems Integration: The Bridge of Total Logistics Leading Edge Technology & Systems 4 Electronic Data Interchange (EDI) 4 Shipment consolidation and modal optimization 4 Logistics information reporting 4 Internet Tracking and Tracing 4 Inventory Replenishment 4 Just-In-Time/Quick Response/Efficient Customer Response 4 Debit Card / T-check 4 Freight Payment and Auditing 15

CHRW Is a Strong, Stable Company Summary Balance Sheet Data(dollars in millions) March 31, 2002 4 Cash and Investments $118. 0 4 Current Assets $493. 4 4 Total Assets $686. 0 4 Current Liabilities $307. 7 4 Stockholders’ Equity $327. 5 4 Long Term Debt 16 $0. 0

C. H. Robinson Worldwide, Inc. What Kind of Opportunities Exist For Me? 17

Career Opportunities For A Marketing Student 4 Marketing Promotions 4 Sales 4 Product Development 4 Market Research 4 Logistics …to name a few 18

Logistics Opportunities Include… 4 Operations Management 4 Terminal Management 4 Logistics Analyst 4 Dispatch 4 Transportation Logistics Sales 4 Supply Chain Management …to name a few 19

Sales Opportunities Include…. 4 Direct (or customer) Sales – Kirby Vacuum, Southwestern Books, Vector Marketing, Schwann’s, etc. 4 Telemarketing – AT&T, MCI, Local Newspapers, Credit Card Companies, etc. 4 Retail – Macy’s, Marshall Fields, Target, etc. 4 Business-to-Business – Coca-Cola, Dell Computers, C. H. Robinson Company 20

Hiring 4 We Hire Entry Level - We Assume a Person Knows Nothing About our Business and Many Have No Sales Experience 4 Training Loosely Structured, Allowing Creativity to Flourish – On the Job – Mentor – Sales Counselor 4 Promote From Within Based on Performance 21

Compensation 4 Salary Based Compensation Plan – Determined Regionally 4 Performance Based Bonus Contract Plan On Top of Base Salary – Team and Individual Goals 4 Full Benefits – Health, Dental, Life and Disability Insurance – 401 K, Profit Sharing and Stock Purchase Plan – Flexible Spending Account and Employee Assistance Program 22

Career Paths - Every Day Is A New Day 4 We Challenge Our People To Take On New Responsibilities Every Single Day… – Sales – Account Management – Expanding Modes of Transportation Services Within Current Mix • Intermodal • International (import/export) – National Account Manager – On-Site Assignments – Operations Manager 4 Branch Manager 4 General Manager (Produce) 4 Executive 23

Culture 4 Driven by the People – Majority of Stock Employee Owned, Everyone Has a Vested Interest in the Company 4 Promote an Atmosphere Rich in Entrepreneurial Spirit – Lets People Try Things, a Chance to Prove Themselves – Given Autonomy and Ability to Make Decisions 24

…Culture 4 Flat Organization – Allows Action/Nimble Response 4 Minimized Processes – Ex: Few rules…Don’t Let Processes Get in the Way of Good People 4 Casual, Relaxed Work Environment – But…With a lot of Energy and Activity 4 Team Concept: Many People, One Purpose 25

Are We the Right Fit? ? ? Our Employees Are. . . 4 Ambitious - Everyone of Us is Here Because We Want a Big Future! 4 Creative - Most of Us Like to Innovate, and are Bored with Repetition! 4 Good Problem Solvers - We Love It!! 4 Long Term Thinkers - Acting Currently, But Always Aware of our Future Impacts 4 Independent Thinkers - We Like to Form Our Own Opinion in the Hopes of Bettering the Team 26

C. H. Robinson Worldwide, Inc. www. chrobinson. com www. chrwjobs. com 27

C. H. Robinson will be on campus conducting interviews Tuesday, February 25, 2003. We will be interviewing for Internship and Full Time positions available at our Chicago Central Branch. 28