1 st part More vocabulary Personality adjectives More

§ 1 st part: - More vocabulary - Personality adjectives - More about you Aims § 2 nd part: - Past Tenses and Making questions - Jobs

§ https: //keydifferences. com/differ ence-between-customer-andclient. html Difference between client and customer § https: //grammarist. com/usage/cli ent-customer/ § https: //writingexplained. org/client -vs-customer-difference

§ What does client mean? The word client is a noun. A client is someone who engages the services of a professional. https: //writinge xplained. org/clie nt-vs-customerdifference § In practice, client is usually reserved for someone who pays for highly specialized professional services, and engages an agreement. § Attorneys and accountants have clients because people and businesses engage them for their legal and financial services, respectively.

§ What does customer https: //writinge xplained. org/clie nt-vs-customerdifference mean? Customer is also a noun. It means someone who buys things from a store or other business, especially on a regular basis. § We can say library customers or users.

Trick to Remember the Difference § There is a bit of overlap between client and https: //writinge xplained. org/clie nt-vs-customerdifference customer because the nouns client and customer both refer to people who purchase things. A client is obviously buying the services of an attorney or accountant, so, in some sense, he or she is a “customer. ” And customers can buy services instead of physical goods.

At the risk of oversimplifying the difference, § Professionals like attorneys, accountants, Difference between client and customer lawyers, plumbers, freelance writers, accountants, and web designers have clients. § Retail stores like grocery stores and restaurants have customers. § If you can remember that custom means regular business, it should be easy to remember that a customer is someone who regularly shops at stores or other businesses.

§ https: //www. espressoenglish. net/differe nce-between-administrator-boss-andmanager/ Difference between administrator, boss and manager § A manager is somebody who has a level of control and responsibility in a company or organization the manager would be responsible for making the salespeople’s schedule, organizing the store’s finances, training new salespeople, and resolving any problems among the employees.

§ The word boss simply refers to the Difference between administrator, boss and manager person above you in the company hierarchy. Let’s say we have a company with: § President § Vice-president § Director § Manager § Employee

§If you are the employee, then the Difference between administrator, boss and manager is your boss. If you are the director, then the vicepresident is your boss. §Your boss is the person supervising you, who may be responsible for evaluating your work or giving approval for certain decisions.

§ An administrator is a person who Difference between administrator, boss and manager does administrative work (working with documents, paperwork, information and data, etc. ) An administrator can also be a manager or boss if he or she is the leader of a team of employees… or an administrator can simply be a regular employee.

Vocabulary

Writing Practice in groups

Write definitions for the following adjectives Vocabulary § Visionary § Creative § Practical § Motivating § Reliable

Write definitions for the following adjectives § Visionary = person who shows foresight Vocabulary § Creative = have a lot of good ideas § Practical = are good at making things work § Motivating = encourage other people to work well § Reliable = do what they promise to do

Observe the words for 1 m’

More Vocabulary Judgemental Controlling Fussying Worrying Critical Jealous Manipulative

What are your personal qualities? • Creative - Sociable • Fit - Energetic • Punctual - Flexible • Practical - Reliable • Good communicator- Methodical Positive and Motivating encouraging • Stamina - Hard working • Judgemental • Controlling • Fussying • Worrying • Critical • Jealous • Manipulative

More about your

v Do you like to work alone, in team or with a partner? v Would you prefer to work at home, in an office or outside? More about you and your jobs v In meetings do you prefer not to speak much, to speak a lot, to be the chairperson? v Do you like your colleagues or boss to be intelligent, goodlooking or funny?

§Taken from Market Leader Exercises pp. 113, 114, 115 §Revision and Practice of Present Perfect

Abilities vs Skills § Abilities are natural or inbuilt. For example the ability to run. § Skills are learned behaviours, hence somebody is required to do it well. For ex. they can practice and develop techniques, so that over time they may become an exceptional runner.

Strenghts and Weaknesses

What kind of • A nine to five job • Work flexitime • What perks • Work overtime • Get promoted What qualities? • Creative - Sociable • Fit - Energetic • Punctual - Flexible • Practical - Reliable • Good communicator- Motivating • Methodical - Positive and encouraging • Stamina - Hard working What activities? • Controlling budgets • Delegating • Explaining things clearly • Making decisions • Persuading people • Prioritising • Solving problems • Working in a team Skills and Others • Formal qualifications • Experience • Strenghts and Weaknesses • Kind of people you work well with • Skills : ex. able to /willing to deal with stress