1 Incoming inspection result 2 Internal complain result

1 Incoming inspection result 2 Internal complain result 3 TAS result 4 Supplier audit result

Incoming inspection status (all) Target 0. 8 % of Term 2/09 Achieve the target Reduce 52 %

Action Incoming inspection status (mold part) Target 0. 3 % of Term 2/09 Over target 10 % Action Follow up and close TAS

Incoming inspection status Supplier (reject lot) 1. Mold part => 5/1024 lots (0. 49%) Old problem 5 lots 2. Kyowa => 2/109 lots (1. 83%) 3. BDI => 1/4 lots (25%) New problem 2 lots 1 lot 4. Hoo chin => 1/8 lots (12. 5%) 1 lot 5. Kitamura => 1/21 lots (4. 76%) 1 lot Problem level 4 Minor 1 Major 2 Minor TAS status 5 Reply 2 Reply 1 Minor 1 Reply 1 Major 1 Minor 1 Reply

Five worst supplier Priority Oct ‘ 09 Nov ‘ 09 1 Supplier Lot Rate Micro 5/37 13. 51% Metal bright 4/36 11. 11 % 2 Supplier Lot Rate Lamton 2/2 100 % Yongfa 3/182 1. 65 % 3 Supplier Lot Rate Kyoden 2/38 5. 26 % Mold part 3/963 0. 31 % 4 Supplier Lot Rate Metal bright 2/60 3. 33 % BDI 2/2 100 % 5 Supplier Lot Rate Mold part 2/1015 0. 2 % Sfn 2/28 7. 14% Dec ‘ 09 Mold part 5/1024 0. 49 % Kyowa 2/109 1. 83 % BDI 1/4 100 % Hoo chin 1/8 12. 5 % Kitamura 1/21 4. 76% Jan ‘ 10 Feb’ 10 Mar ‘ 10

Analysis and corrective action NG of Incoming (Major) Refer Trouble No : Issue on Oct ’ 09 No 13 14 15 Product Cause Temporary Action Replacement new lot Counter Measure IQCNov 2009025 Part no: SQ 963 S 21 Part name: Hexagon nut Problem: Dimension Ng Ng Q’ty : 3/3 pcs (100%) Lot size : 360 pcs Supplier : SWB Tolerance unsuitable with M/C process IQCNov 2009011 Part no: KH 1671 A Part name: PCB Problem: Less of copper land Ng Q’ty : 3/80 pcs (100%) Lot size : 1, 000 pcs Supplier : Sfn Pattern shift out and little copper Sorting Result : 145/1000 pcs (14. 5%) 1) Set STD less of copper 2) Improve process IQCNov 2009014 Part no: EH 1711 Part name: PCB Problem: Less of copper land Ng Q’ty : 10/500 pcs (2 %) Lot size : 14, 868 pcs Supplier : Sfn Pattern shift out and little copper Sorting Result : 4, 403/14868 pcs (29. 6%) 1) Set STD less of copper 2) Improve process Not reply Picture Require tolerance change Reply not close Reply and close Status

2) Production complain status Fixture production 2/2006 1/2007 2/2007 1/2008 2/2008 1/2009 2/2009 Target (Cases / month) 10 10 10 5 5 Received 78 169 191 93 60 50 19 Complain / month 13 28 32 16 10 8. 3 9. 5 Replied 52 143 155 88 55 37 6. 5 66. 7 84. 6 81. 1 94. 6 91. 6 74 68 Replied Rate (%)

2) Production complain status Electronic production 2/2006 1/2007 2/2007 1/2008 2/2008 1/2009 2/2009 Target (Cases / month) 1 1 1 2 Received 17 22 15 24 3 26 4 Complain / month 2. 8 3. 7 2. 5 4 0. 5 3. 8 2 Replied 14 18 10 19 3 17 3 66. 7 84. 6 81. 1 80 100 65. 3 75 Replied Rate (%)

3) TAS Control status Major Minor Improve Issue : 13 items Reply : 11 items Rate : 84. 6 % Issue : 19 items Reply : 17 items Rate : 89. 5 % Issue : 3 items Reply : 3 items Rate : 100 %

4) Supplier Audit No. Supplier Plan Actual Score 1 Adampack Nov’ 09 25/11/09 90. 77 % 2 Hidaka Dec’ 09 3 CS Metal Jan’ 10 4 (PEW) Status Pass Q’ty (item) 73 Effective Non-inspection 16/12/09